This profile has been claimed by the business owner or representative.
Family Pet Hospital
- Veterinarians
- Lethbridge, AB
About this business
WELCOME TO FAMILY PET HOSPITAL Family Pet Hospital welcomes all new clients. We are strong advocates of communication and will partner with you to solve your pet's health care issues while providing the best care available. Please call 403.320.5200 to make an appointment. We offer evening and weekends appointments for your convenience. We welcome your call and will be happy to answer any of your questions.
Location details
2303 6th Ave South, Lethbridge, AB, T1J 1C5, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 8:00 p.m. | |
| Tue | 7:30 a.m. to 8:00 p.m. | |
| Wed | 7:30 a.m. to 8:00 p.m. | |
| Thu | 7:30 a.m. to 8:00 p.m. | |
| Fri | 7:30 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | 12:00 p.m. to 4:00 p.m. |
rude, condescending and downright unsympathetic to many people. I only go there to pick up eye lube cause it's handy. Nothing more.
Do not recommend. Worried more about payment than helping animals.
What a joke. They tried to say they did not get a prescription and would need to do an exam. Over priced thieves... rude and very ignorant. They act like they are the only vet service. Will never spend another dime there.
The worst vet ever in Lethbridge to go too. They can’t do their job correctly. A month ago my girl Stassi had a emergency visit, they told me they would send the pet insurance.. 2 weeks later Pet Secure didn’t receive a claim. I called them and they said they would put it threw again. Today pet secure called me to tell me they only received paper work NO CLAIM. 4 weeks is NOT okay to wait. Maybe hire new staff that can actually do the job correctly. Thanks.
I don't recognize this clinic after my first visit, in which everyone was so kind, friendly and respectful - across the board. They called yesterday to switch my appointment less than 24 hours before, which I was happy to do, after such a beautiful first visit and warm welcome we got. Today, the nurse didn't believe me when I explained his severe reactions post-vax and brushed it off saying that what I described wasn't related to vaccinations but didn't have any idea and wasn't inclined to probe further, while the nurse I... read more
Called this morning needing to put our dog down. He is 15 yrs old and has been fighting through liver disease for 2 yrs. Last night he suffered a stroke and just made it through the night. I was told there are no appointments until mid week but they could book an after hour appointment ensuring to mention the astronomical cost involved. There website talks about how compassionate they are. They are more worried about the money they will make versus the care they are providing. I have been a loyal customer for over 20 yrs but... read more
Absolutely do not use this Clinic, the prices are out of control. There are more than half a dozen choices in Lethbridge and Taber that are half the price and the service is equal to if not better. Look around and you will save money, I should have taken this advice myself today.
Family pet hospital underquotes and overcharges. The vet we spoke with came into the conversation defensive and rude when we questioned why we were being charged $300 for them to diagnose & treat an ear infection on an otherwise healthy dog. We had called before hand and were quoted $85 + meds, which already seemed steep but because we love our dog we were willing to pay it. When we were given their actual price we asked for justification and the vet came on the phone accusing us of taking issue with the "valid veterinary pe... read more
RecommendedI was unprepared for a small letter I received in the mail from Family Pet today. I recently had to humanely euthanize my dog, Rosco due to his advanced age and failing health. When I saw the small, unassuming gold coloured envelope addressed to me from the vet’s office I thought maybe an additional bill, or something left behind. I pulled out a card, hand written to me from Dr. Kari Grandoni, the vet who treated him from the time he fell ill until the time he died- and signed by all the staff. When I opened it to read it,... read more
Frequently asked questions about Family Pet Hospital
How is Family Pet Hospital rated?
Family Pet Hospital has a 3.7 star rating with 567 reviews.
When is Family Pet Hospital open?
Family Pet Hospital is open now. It will close at 4:00 p.m.