Fenchurch House Care Home - Country Court

Cheryl S 

on Carehome.co.uk

2 years ago

Mum was lucky enough to spend 5 weeks of respite care recently at Fenchurch. We appreciated how they came to visit mum, whilst she was still at home and got to know her. This way, she knew the Manager and the Customer Relations Manager, when she arrived. More importantly, they knew her, how she lived and what she liked. Not only does Fenchurch look like a luxury hotel, but the service mum received really was five-star. Her room was comfortable and cleaned immaculately by the most wonderful cleaners. She enjoyed having her f... read more

C P 

on Carehome.co.uk

2 years ago

I cannot find fault at all with the care home and I am happy with the care and treatment my husband gets. 

D J 

on Carehome.co.uk

2 years ago

My father has been in Fenchurch House Care Home for about six months. He seems happy and content. He takes part in some of the activities and enjoys the company of other residents. The staff are all friendly and very efficient. 

Linda N 

on Carehome.co.uk

2 years ago

Lovely place, like a five-star hotel. Really good food. 

Amanda D 

on Carehome.co.uk

2 years ago

My parents have been residents in the home since it was newly opened and have always been well cared for. Most recently, my mother became end-of-life, and rather than her being moved to the hospital, Fenchurch agreed to continue her care alongside Dad. My sister and I spent eight days sitting at Mum's bedside, and during this time, we were witness to the excellent care and kindness of all of the staff at Fenchurch. The manager and deputy manager went to great lengths to ensure my mum had the best of care. My dad was supporte... read more

N B 

on Carehome.co.uk

3 years ago

The home takes great care of my mum who has complex needs. She is unable to speak and the patience of the staff here and the friendliness makes a real difference in a positive way. A question: It would be better if the home had frequent Pet Therapy dog visits. My mum loves dogs and to see and stroke a dog was a real help. 

Anthony B 

on Carehome.co.uk

3 years ago

My wife was transferred from hospital to Fenchurch House on 23rd December 2021 for some respite care after a prolonged 9 week stay in hospital due to waiting for a care home place to become available. When she arrived she looked gaunt and her appearance was distressing to me not having seen her for some 7 weeks due to not being allowed to visit her in the hospital because of Covid-19 restrictions. Over the course of the next two months, the care and attention provided to my wife by the staff was excellent. The staff had got... read more

Anita D 

on Carehome.co.uk

3 years ago

My mum was a respite resident in September 2021. She was well looked after and always looked clean and smart (which made her happy). Her hair was washed and styled every week (she loved her hair being styled) Unfortunately, Mum became ill at home in November 2021 and was admitted to hospital. She was transferred to Fenchurch House Care Home for the end of her life. The staff were so caring to Mum and also to my husband and I. The environment was beautiful and the morale of staff came over as excellent in very difficult times... read more

J N 

on Carehome.co.uk

4 years ago

Warm and friendly staff. Helpful. Very well organised. Nothing is too much trouble. The staff go out of their way to help you even if you are a visitor.