Fenchurch House Care Home - Country Court

Audrey D 

on Carehome.co.uk

4 years ago

I am looked after really well. I am not a social person have never had friends, a product of my upbringing. My parents were very Victorian and discouraged anyone visiting, they were awfully shy and I am also shy. The care home is excellent as are all the carers and staff. Thank you all very much. 

Julie P 

on Carehome.co.uk

4 years ago

My father was taken to Fenchurch Care home by ambulance for end-of-life care. He was extremely ill and unresponsive. Over the weeks he has gradually improved and he can now enjoy lunch in the dining room with the other residents and enjoy the dayroom. Fenchurch provides First class care. The staff are all very friendly and helpful and the care they have given my father, I am sure has definitely prolonged his life. He is now happy and comfortable in their care for which I cannot thank them enough and he is able to safely and ... read more

S H 

on Carehome.co.uk

4 years ago

Encouraged to join in all activities. The food and drink are of a high standard. Very very pleased with the care given. Staff very friendly. Nothing too much trouble. Dad settled well and is happy there. 

Marion S 

on Carehome.co.uk

4 years ago

Wow, Wow, Wow! My parents were due to go into Fenchurch for respite on 6th December 2020 whilst having a wet room installed at their home. My father was suddenly taken into hospital two weeks prior to this. He went straight to Fenchurch on the above date and my Mum was there waiting for him. What an emotional reunion it was! The Staff at Fenchurch could not have been any more welcoming. Yes, they had to stay in isolation for 10 days but all meals etc were taken into their room and they had lots of chatter and banter which is... read more

John C 

on Carehome.co.uk

4 years ago

This place is a very strong example of what a care home should be. On researching the home a vast amount of thought has gone into the overall planning with gracious decor and facilities to keep the occupiers as part of their recuperation. The staff have a warm attitude stemming from 'flash' meetings every morning to make sure the home is run properly. A well organised, well-run establishment. Highly recommend to all. 

Dave R 

on Carehome.co.uk

4 years ago

My mother was admitted to this care home initially for respite care in October 2020 and she is still a resident after two months. The staff at the home have always been very courteous and helpful, the facilities are excellent and the food is first class. 

Sarah N 

on Carehome.co.uk

4 years ago

My mum has been in and out of hospital since September - Fenchurch House staff were fundamental in helping me to get Mum out of the hospital. She is very confused at the moment, however, everyone at Fenchurch House has worked so hard to ensure that Mum feels safe and secure and cared for. We are all looking forward to Mum enjoying the activities and more interaction with others once the two-week isolation is over. I am very happy with where Mum is and feel relieved that she is being cared for so well. I wrote this review on ... read more

J F 

on Carehome.co.uk

4 years ago

Covid testing for visitors - pre-testing prior to a visit is not acceptable. A person could call in a shop, etc. prior to the visit and pick up the virus. After each test was logged, two people testing in the car park and not showing correct results at Reception can forward the virus. Specific resident test days should halt relatives and visitors for 24 hours until results are proved negative. Don't trust people for DIY testing. Check!