Ferrars Hall Care Home - Country Court

Paul S 

on Carehome.co.uk

4 years ago

Due to a sudden change in health, we needed to find somewhere close to our Home in Brampton that could provide, initially, respite care for my Father. Ferrars Hall was so accommodating and did everything to make the sudden change for my father as smooth as possible. Everyone of the staff actually care about their residents and their families. Such was the realisation of his declining condition my father agreed to become a full-time resident at the home. The facilities, food, entertainment are superb. Each resident's room is ... read more

D M 

on Carehome.co.uk

4 years ago

When I was confronted with making some very difficult choices regarding the future care of my wife, the staff at Ferrars Hall were very helpful, understanding and supportive, assisting me in making that decision. Most importantly, beyond that, they delivered on their promise of care. Like most visitors to Ferrars Hall, I have always been impressed by the happy atmosphere that I encounter whenever I enter. It’s no accident, it’s a happy place. 

Deena L 

on Carehome.co.uk

4 years ago

The staff are very helpful, my friend is very happy there and they have lots of games to keep residents busy. Very clean, bright and airy, lovely gardens with a very nice sunroom. In fact, the whole place is wonderful; I would recommend it to anyone, you are looked after very well indeed. 

Peter G 

on Carehome.co.uk

4 years ago

From my first enquiry the team at Ferrars Hall have been nothing less than professional. My relative has been treated with the utmost understanding of their needs during this most difficult of times. I have been kept fully aware of the moving in progress and it was completed swiftly and with the minimum of fuss- nothing has felt like too much trouble despite our numerous questions. The accommodation is first class as are the facilities, with all on site services (hairdressing etc) included in the fee. An in-house Customer ... read more

Linda H 

on Carehome.co.uk

4 years ago

Mum stayed at Ferrars Hall for emergency respite care. We called at 17:00 and she was thereby 18:00. On arrival, Mum was immobile. She absolutely loved being cared for there and has said she would definitely like to go back again for respite. The staff, accommodation and food were all excellent (she ate better than I did for 10 days). The care from the staff was absolutely exceptional and Mum said that she felt like she was in a 5-star hotel (she also loved the flower arranging activity session). I cannot thank all the staff... read more

Anita W 

on Carehome.co.uk

5 years ago

From the minute I contacted the Customer Relations Manager in an emergency situation to arrange urgent respite care for mum, I knew we were going to be in very safe hands. Everyone was so accommodating and went out of their way to make Mum's 10 day stay enjoyable for her. She came in unable to walk and left walking the length of the corridor with a gutter frame - amazing. 

D M 

on Carehome.co.uk

5 years ago

The team at Ferrars Hall Care Home have done a brilliant job over the past year looking after my father, keeping him safe and well. They have also been excellent at keeping us up to date with his situation, arranging Covid-safe visits when these were allowed and organising Facetimes for me with him at other times. 

Peter S 

on Carehome.co.uk

5 years ago

Last year has been a very difficult time for relatives, residents and staff, but in spite of all the difficulties presented by Coronavirus, the home has been exemplary in its care of my mother. The home has been very careful to ensure that staff and residents have been protected against the virus as was humanly possible. I know having spoken to my mother that in spite of all the difficulties she had a very enjoyable Christmas celebration. I cannot fault the home and know that she is being well cared for. 

Christine B 

on Carehome.co.uk

5 years ago

The staff are professional, but also caring and considerate. The facility is excellent. These are very difficult times, we have not been able to visit, but have received helpful, reassuring updates and feel that all care is being taken to keep residents safe. We have phoned and spoken often to Mother and she seems to be in good spirits. She is feeling a little confined, but we keep reminding her, that we also feel somewhat confined at the moment, it is the nature of the crisis and will change once the pandemic has been broug... read more