Fidelity Warranty Services, Inc.

Name: Fidelity Warranty Services, Inc.
Address: 500 Jim Moran Blvd, Deerfield Beach, FL, 33442, US
Telephone: (800) 327-5172
Price range: $$
Rating: 4.9

4.9

★★

324 reviews

|Automotive|Deerfield Beach, FL 33442 United States

500 Jim Moran Blvd, Deerfield Beach, FL 33442 United States

(800) 327-5172

https://www.fidelitywarrantyservices.com/

Closed now

About

Fidelity Warranty Services, Inc. (FWS) to provides valuable products and services to protect your vehicle investment when you need it most. As a valued FWS customer, you can rest assured that your service contract will be honored for covered repairs at over 6,000 participating service centers nationwide. We understand that making a vehicle purchase is a major decision that should be taken with care and understanding. FWS and its affiliates provide many options to help you choose the vehicle protection plan that is right for your needs. Learn more about how you can protect yourself and your loved ones. FWS’s products and programs can be purchased through more than 3,700 dealers nationwide.

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4.9

★★

324 reviews

5★299

4★17

3★8

2★0

1★0

Reviews(124)

Google Reviews(200)

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Victoria F. on BBB

★★

4 years ago

Service was easy which is a plus. Everything was amazing.

Business Response:

Dear *** ******** Thank you for taking the time to write such a terrific review! We take great pride in delivering excellent customer service and providing ease of service, so your feedback means a lot to us. We hope you continue choosing us for your future car buying needs. Please feel free to share your experience on Google and Facebook! Again, thank you for letting the BBB know we satisfied your needs and expectations!"

Matt M. on BBB

★★

4 years ago

I paid $ 2300 for my 6yr 100k mike plan on a brand new Buick escort Dec 2013. Car currently has 80k miles and engine failed due to lifters. Unfortunate but Fidelity covered it 100%. Very satisfied customer ð???

Business Response:

Dear Mr. ****** Thank you for taking the time to write such a terrific review! We take great pride in delivering excellent customer service so your feedback means a lot to us. We hope you continue choosing us for your future car buying needs. Feel free to share your experience on Google and Facebook! Again, thank you for letting the BBB know we satisfied your needs and expectations!

MMesse on BBB

★★

4 years ago

Business Response:

Mike A. on BBB

★★

4 years ago

I give them an A+. Took care of it very fast. Transmission they put in was great. No better warranty service around.

Business Response:

"Dear Mr. *****, That is great news! It's always rewarding for us to hear from our happy customers. We sincerely appreciate your business and the time you took to give positive feedback. As you can imagine, this review is very helpful for today's consumer, who often relies on other customers' reviews when making purchase decisions for their vehicle. Feel free to share your experience on Google and Facebook! Again, thank you for letting the BBB know we satisfied your needs and expectations!"

Rosemary on Birdeye

★★

4 years ago

I was very please with service I receive from Lester Glenn Hyundai in Toms River. TJ was very helpful and I loved the periodic texting throughout the day he sent me in order to keep me updated.

Business Response:

We appreciate your positive feedback! Thank you so much for the review.

Kyle C. on BBB

★★

4 years ago

I had purchased a Tire and Wheel Protection plan for my 2017 Chevrolet Camaro through the dealership at the time of sale. Car was brand new and I drive about 90+ miles each day to and from work. The roads where I drive also are known to have pot holes. It was $20 more a month and the finance manager was able to discount that to $10. $0 deductible, and I was covered for unlimited miles for 3 years at $5,000 max. With in a year, I had 3 tires replaced from nails and 1 whole Rim replaced that was cracked from a pothole. They spent over $1500.00 in claims with in the first year and never gave me any push back. Forward to a year and a half into my lease, I just purchased the Platinum Coverage Warranty plan for my car for 5 years/75,000 miles. From the way my tires were handled with ease, I would recommend this company.

Business Response:

Dear Mr. *** That is great news! It's always rewarding for us to hear from our happy customers. We sincerely appreciate your business and the time you took to give positive feedback. As you can imagine, this review is very helpful for today's consumer, who often relies on other customers' reviews when making purchase decisions for their vehicle. Feel free to share your experience on Google and Facebook! Again, thank you for letting the BBB know we satisfied your needs and expectations!

Kelly on Birdeye

★★

4 years ago

Everything went so smoothly and the process was easy. Loved it.

Business Response:

We appreciate your positive feedback! Thank you so much for the review.

James on Birdeye

★★

5 years ago

Had a brief disagreement about whether the repair was covered, but once the decision was made everything was great!

Business Response:

Thank you for taking the time to share your experience! We appreciate your business and look forward to working with you again.

Roger on Birdeye

★★

5 years ago

I had the opportunity to use my extended warranty (Fidelity Warranty Services) and found the service request was processed and approved quickly it was like using my basic warranty service. I was glad we purchased it.

Business Response:

Thanks for taking the time to write such a terrific review! We take great pride in delivering excellent customer service so your feedback means a lot to us. We hope you continue choosing us for your future needs.