This profile has been claimed by the business owner or representative.
FiRE + iCE Anaheim
- Restaurants
- Anaheim, CA
About this business
Location details
400 W Disney Way, Anaheim, CA, 92802, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:30 a.m. to 10:00 p.m. | |
| Tue | 11:30 a.m. to 10:00 p.m. | |
| Wed | 11:30 a.m. to 10:00 p.m. | |
| Thu | 11:30 a.m. to 10:00 p.m. | |
| Fri | 11:30 a.m. to 11:00 p.m. | |
| Sat | 10:30 a.m. to 11:00 p.m. | |
| Sun | 10:30 a.m. to 11:00 p.m. |
Great service. The staff is very kind. I believe our server was Leslie and she was wonderful. Food was good.
Business response:
Thanks for the fiery 5 stars, Burges! We're thrilled to hear Leslie helped make your visit to FiRE+iCE Anaheim a great one—she’s definitely a rockstar on our team. Glad the food and service hit the spot. Hope to see you again soon for another round at the grill!
Our server was great! I think servers just need a little training as far as explaining how it all works. We were there for brunch and were told there were pancakes and omelettes since it was brunch time. But what wasn't explained is that you needed to go to the grill and order the pancakes. There's no signage or anything that tells you that. There is a "pancakes" sign at the grill but when you're looking for them at the ingredients bar, like with the french toast, it's wasn't self explanatory. One of the chefs was really coo... read more
Business response:
Sylvia, thank you for your thoughtful feedback! We’re glad our server impressed you, and that our chefs (especially the one who put on that fire show!) added to your brunch experience. You’re absolutely right — our brunch setup, like pancakes and omelets, isn’t as clearly labeled as it should be. We appreciate the heads-up and will be working with the team to improve how we communicate the process, both verbally and visually. We’re also sorry to hear one of our chefs came off as less welcoming—our goal is to make everyone fe... read more
Over all we were a little disappointed. This place has gone down hill. We used to go there quite a bit. Cook kept over cooking the foods. Burning the shaved steak. Over cooking the pasta. I thought it was just me but other people my table had the same issues. The service was very good though.
Business response:
Piers, we appreciate you coming back and sharing your feedback. While we’re glad the service still delivered, we’re sorry to hear the grill experience didn’t meet the standard you’ve come to expect from us. Our grill team works hard to balance speed with precision, but it sounds like we missed the mark this time. We’ll be sharing your comments with the team as we’re always looking for ways to improve and get back to the level that keeps our regulars coming back. We hope to have another chance to fire it up for you the right ... read more
Something for everyone even picky eaters! We had an incredible time and will be back!
Business response:
Katelyn, we’re so glad you had an incredible time! That’s exactly what FiRE+iCE is all about — plenty of options so everyone, even the picky eaters, can build something they love. We’ll be ready to fire it up again when you’re back!
Thank you for allowing us to host my daughter's graduation with 24 people.
Business response:
Thank you for choosing FiRE+iCE Anaheim to celebrate such a special occasion! It was our pleasure to host your daughter’s graduation and your entire group. We love being part of moments like these, and we’ll be ready to fire it up again whenever you’re back!
The location was nice. We had 1000 am reservations on Mothers Day with a large party. Apparently 10 am is when they open. It took a few minutes past before they stated seating people, which is fine. It took an additional 15-20 before my party was seated and we checked in a few minutes early. A walking party of two was seated before us. A party of 14 and we had one waitress who had other tables too. Staff was nice. Food was good, but a little limited selection for a Mother’s Day brunch. Overall a good experience and I would c... read more
Business response:
Anton, thank you for spending your Mother’s Day with us and for taking the time to share your experience. We appreciate your patience during the start of service — holiday mornings can definitely come with a few extra moving parts, and while we do our best to seat reservations promptly, things can get a bit backed up as we get rolling. We're glad to hear the team was friendly and the food hit the mark, even if the brunch selection felt a bit limited. We'd love to have you back on a regular day so you can enjoy the full FiRE+... read more
We had a party of 6 and were first into restaurant when it opened at 4pm. Naturally it was quite. Waitress was attentive and staff friendly. 18% gratituity automatically added to bill. Don't forget to validate parking. We would go back if in the area.
Business response:
Roger, we’re glad you and your group had a great experience with us at FiRE+iCE Anaheim. Sounds like you timed it just right — first in means first to the grill! Thanks for the shoutout to our team and for pointing out the parking validation and gratuity details. We’d love to have you back next time you’re in town for another round of food and fun.
Always a great time and great food. Service can be a little slow with servers when they have fewer servers.
Business response:
Jessica, we’re so glad you consistently have a great time at FiRE+iCE Anaheim. You’re right — service can slow down a bit when we’re running light, but our team always gives it their all. Thanks for sticking with us, and we can’t wait to have you back around the grill for more food and fun.
They were short staffed that night, so the wait to get food was a bit longer. But we understood. And the employees were great, even with the shortage.
Business response:
Terri, thank you for the understanding and for showing love to our team. Even on short-staffed nights, we do our best to keep the energy up and the experience fun — and it means a lot to hear you felt that. We’ll be ready to fire it up for you again soon, hopefully with a full crew and even faster plates.
Frequently asked questions about FiRE + iCE Anaheim
How is FiRE + iCE Anaheim rated?
FiRE + iCE Anaheim has a 4.2 star rating with 3,106 reviews.
When is FiRE + iCE Anaheim open?
FiRE + iCE Anaheim is closed now. It will open at 10:30 a.m.