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FiRE + iCE Anaheim
- Restaurants
- Anaheim, CA
About this business
Location details
400 W Disney Way, Anaheim, CA, 92802, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:30 a.m. to 10:00 p.m. | |
| Tue | 11:30 a.m. to 10:00 p.m. | |
| Wed | 11:30 a.m. to 10:00 p.m. | |
| Thu | 11:30 a.m. to 10:00 p.m. | |
| Fri | 11:30 a.m. to 11:00 p.m. | |
| Sat | 10:30 a.m. to 11:00 p.m. | |
| Sun | 10:30 a.m. to 11:00 p.m. |
What a wonderful birthday for my son. Food was marvelous, hostess arranged for a special chef show and birthday sing. Atmosphere is wonderful and service is delightful. Just a heads up. Need to join Fire and Ice membership 2-3 weeks prior to get the free birthday meal. Even tho we were on his actual birth date. Would not offer the free meal. In spite of that, a wonderful evening
Business response:
Thank you, Larry, for celebrating your son's birthday with us at FiRE+iCE Anaheim! We're thrilled to hear that the food, atmosphere, and special chef show made his day memorable. We're sorry about the membership timing issue, and we appreciate your understanding. We look forward to hosting more wonderful evenings for you and your family!
Had a great time celebrating my daughter’s birthday!
Business response:
Thank you for the wonderful review! We're thrilled you had a great time celebrating your daughter's birthday at FiRE+iCE Anaheim. We look forward to welcoming you back for more special occasions!
To expensive for the choices. Could have use more salad dressing options . Waitress had too many tables. Had to ask for refills, rice, and the check. Would not recommend
Business response:
Thank you for sharing your feedback, Kristilp. We're sorry to hear that your experience at FiRE+iCE Anaheim didn't meet your expectations. We strive to offer a diverse selection and attentive service, and we'll address the issues you mentioned with our team. We hope you'll consider giving us another chance to provide a better experience in the future.
Went with family and friends to celebrate a big Birthday and it didn’t disappoint. We all loved it. Everyone makes their own to taste and we really enjoyed it. We had a few food allergies and they did a great job separating the foods for us. Will definitely be back!
Business response:
Thank you for the fantastic review, Allison! We're delighted to hear that your big birthday celebration was a hit at FiRE+iCE Anaheim. It's great to know everyone enjoyed creating their own meals and that we could accommodate your food allergies effectively. We look forward to welcoming you and your family back for more fun and delicious times!
Our first time to this location in particular. We enjoyed ourselves immensely. Thank you for a great evening! We will be back again
Business response:
Thank you for the fantastic review! We're thrilled to hear that you enjoyed your first visit to the Anaheim FiRE+iCE location. We look forward to welcoming you back for another great evening soon!
Was not happy with the check in and seating. Our reservation was at 6pm and we checked in at 5:53pm. Others checked in after us and were seated before us all with reservations at 6pm. We finally were seated at 6:25pm. To me that is unacceptable for having a reservation. Once we were seated everything was fine but that set the evening up for an unhappy start.
Business response:
Hi Jeff, Thank you for dining with us and taking the time to share your concerns. We acknowledge your frustration but we must follow our seating policy for all guests. We require the full party to be present when seating our guests as stated in our reservations policy. While you arrived at 5:53pm and were checked in at that time, your party was incomplete until 6:09pm. For a Saturday night at prime time, even with a reservation, a 16 minute wait for a party of 6 is relatively common. We have these policies in place to best s... read more
Greeter at the door while checking in very insistent on telling us to read the policy regarding how long we can be at the table, after being seated server took her time to get to our table to introduce self and get our drinks order, server looked distracted and did not give us proper attention, got one drink order wrong, left menus on the table, didn’t ask or offer rice or other, Chefs were great, ambience was good.
Business response:
Thank you for your feedback! We're glad you enjoyed the chefs and ambiance at FiRE+iCE. We apologize for the initial greeting and the service experience. We'll work on improving our service to ensure a more attentive and seamless experience. We hope to welcome you back soon!
Food was good, shout out to the chefs on the grill 💪🏼💪🏼🔥
Business response:
Thank you for the 5 stars for FiRE+iCE! We're thrilled you enjoyed the food and appreciate the shout-out to our grill chefs!
Fire & Ice was great! This is my 4th time here. The variety, the amount of food you get is perfect for the price you pay. We had a big party and waitress was great!
Business response:
Thank you for the fantastic review! We're thrilled to hear that your fourth visit to FiRE+iCE Anaheim was another great experience. It's wonderful to know you enjoyed the variety and value of our offerings, and that our waitress took good care of your big party. We look forward to welcoming you back again soon!
Frequently asked questions about FiRE + iCE Anaheim
How is FiRE + iCE Anaheim rated?
FiRE + iCE Anaheim has a 4.2 star rating with 3,106 reviews.
When is FiRE + iCE Anaheim open?
FiRE + iCE Anaheim is closed now. It will open at 11:30 a.m.