This profile has been claimed by the business owner or representative.
FiRE + iCE Boston
- Boston, MA
About this business
Located on Berkeley Street, Fire + Ice is a popular restaurant chain that is known for its out-of-the box concept and delicious food. Different food combinations, fresh food and an upbeat ambiance are sure to give your evening a great start. Walk around the place and choose your combinations and stop at the interactive grill area where the chefs will entertain you while creating some delicious grills. The cuisine is mainly Mongolian grills and American flavors, the perfect place for friends and family. Check website for more... read more
Location details
205 Berkeley Street, Boston, MA, 02116, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 4:00 p.m. to 9:00 p.m. | |
| Tue | 4:00 p.m. to 9:00 p.m. | |
| Wed | 12:00 p.m. to 9:00 p.m. | |
| Thu | 12:00 p.m. to 9:00 p.m. | |
| Fri | 12:00 p.m. to 10:00 p.m. | |
| Sat | 11:00 a.m. to 10:00 p.m. | |
| Sun | 11:00 a.m. to 9:00 p.m. |
The place could’ve used some deep cleaning. A lot of the foods were not stocked and look like they had sat out for a while. The salad at the salad bar was brown and dry.
I have some pretty significant food allergies and though this restaurant could have been a nightmare, they were excellent. They have a separate grill outback so your food is cooked separately from the general grill.
Business response:
Thank you, Shane, for your wonderful 5-star review of our Boston location! We're extremely pleased to hear that we could accommodate your food allergies effectively, turning what could have been a challenging experience into an excellent one. Our dedicated separate grill for special dietary needs is part of our commitment to ensuring that all our guests can enjoy a safe and delightful dining experience. We're glad that this attention to detail made a positive impact on your visit. We look forward to welcoming you back and co... read more
We went with a party of 19 for my husband’s birthday with ages all the way down to 2 years old. Everyone ate. Everyone had fun. Service and food were good. It was perfect for a fun night out for all ages.
Business response:
Thank you for choosing FiRE+iCE to celebrate your husband's birthday with such a large and diverse party! We're delighted to hear that everyone, from the youngest to the oldest, enjoyed their dining experience. It's wonderful to know that both the service and food met your expectations, contributing to a fun night out for all ages. We take pride in offering a family-friendly environment that caters to different tastes and preferences, and we're glad we could provide the perfect setting for your celebration. We look forward t... read more
Love everything, the only problem is that the cocktails didn’t feel with anything of alcohol on it, it was mostly juice
Business response:
Thank you, Lina, for your 5-star review of our Boston location! We're thrilled that you loved everything about your visit. However, we're sorry to hear that the cocktails didn't meet your expectations in terms of alcohol content. We aim to create well-balanced and enjoyable drinks, and your feedback is essential for us. We appreciate your input and look forward to impressing you on your next visit!
Took my boyfriend here as a surprise for his birthday, and he was pleasantly surprised. The food was really good, the whole experience was so fun, and the staff was really friendly. Our server, Lina, was so great, checking in on us when she could and staying on top of clearing our plates. We ordered two different cocktails aa well and both were absolutely fantastic. Seems we were not the only ones there for a birthday either, as the staff sang Happy Birthday about 8 times in the two hours we were there. Also, while there wer... read more
Business response:
Thank you, Cat, for the wonderful 5-star review of our Boston location! We're so pleased to hear that your boyfriend's birthday surprise was a success and that you both enjoyed the food, cocktails, and the overall fun experience. It's great to know that Lina provided excellent service, ensuring your comfort throughout your visit. We take pride in being a destination for celebrations like birthdays and are always happy to add to the festive atmosphere. Regarding food allergies, we indeed take special care to accommodate such ... read more
Bilingual assistance! Perfect for my visits ❤️ all was great and delicious.
Business response:
Thank you for your lovely review! We're delighted to hear that our bilingual assistance added to the quality of your visits, making your experience more comfortable and enjoyable. It's wonderful to know that you found everything great and delicious at FiRE+iCE. We aim to cater to a diverse range of guests, and your feedback is a testament to our efforts. We look forward to welcoming you back soon for more great experiences! ❤️
Absolutely wonderful! Food and service were great! We did come at a time where there were some big parties so it was very noisy but everything was wonderful!
Business response:
Thank you, Sophia, for the fantastic 5-star review! We're thrilled to hear that you had a wonderful experience with both the food and service at FiRE+iCE. We understand that the atmosphere can get quite lively, especially when we're hosting big parties, and we appreciate your understanding and positive outlook on the energetic environment. It's great to know that despite the noise, everything met your expectations. We look forward to welcoming you back soon for more great food and service, hopefully at a time that's a bit qu... read more
I grew up going here when I was younger and I remember the cooks would be more interactive with the guests. I didn't get that it was just getting your food and watching them cook it behind the counter. Let the chefs be themselves and make it a joy and entertain the guests to make it more meaningful. This was my children's first time and I wanted them to experience a piece of my childhood but I didn't get that.
Business response:
Thank you for sharing your experience and memories of FiRE+iCE. We truly value the nostalgia and joy our restaurant has brought to you over the years, and we understand how important it is to recreate those special moments for your children. Our chefs strive to provide not just great food but also an entertaining and interactive experience. We apologize if this aspect did not meet your expectations during your recent visit, particularly at a time you wanted to share with your children. We appreciate your feedback and will ta... read more
Haven't been there in 10 years but went back and it was as good as ever. Cooks were excellent and quick.
Business response:
Thank you, Rafael, for the fantastic 5-star review! We're honored that after 10 years, you returned to find FiRE+iCE as good as ever. It's great to hear that our cooks impressed you with their excellence and quick service. We strive to maintain the quality and experience that our guests love, and your feedback is a wonderful affirmation of our efforts. Looking forward to seeing you again, hopefully sooner than another 10 years!
Frequently asked questions about FiRE + iCE Boston
How is FiRE + iCE Boston rated?
FiRE + iCE Boston has a 4.5 star rating with 6,577 reviews.
When is FiRE + iCE Boston open?
FiRE + iCE Boston is closed now. It will open at 4:00 p.m.