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FiRE + iCE Boston
- Boston, MA
About this business
Location details
205 Berkeley Street, Boston, MA, 02116, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 4:00 p.m. to 9:00 p.m. | |
| Tue | 4:00 p.m. to 9:00 p.m. | |
| Wed | 12:00 p.m. to 9:00 p.m. | |
| Thu | 12:00 p.m. to 9:00 p.m. | |
| Fri | 12:00 p.m. to 10:00 p.m. | |
| Sat | 11:00 a.m. to 10:00 p.m. | |
| Sun | 11:00 a.m. to 9:00 p.m. |
Food was fresh and very well stocked, the cooks at the grill were super friendly and efficient. Our server was attentive. Overall, a great experience even when they got rushed with two different large school groups. 
Business response:
Thanks for your positive feedback about FiRE+iCE Boston! We're glad you enjoyed the fresh food, efficient cooks, and attentive service. Our team works hard to ensure everyone has a great experience, even during busy times with large groups. We hope to welcome you back soon!
The wait staff was amazing and really attentive. The food was good as usual. The host when you first arrive was horrible. He was annoyed that we were there. He was on his phone the whole interaction.
Business response:
Thank you for your review, Diana. We're delighted to hear that our wait staff provided amazing and attentive service and that you enjoyed the food at FiRE+iCE Boston as usual. However, we're truly sorry about your experience with our host. We strive to provide a welcoming atmosphere from the moment our guests arrive, and it's clear we fell short in this instance. We will address this directly to ensure all our team members understand the importance of courteous and attentive service at all times. Thank you for bringing this ... read more
We had great half price apps and burgers in the lounge pre-Fenway and David took great care of us!
Business response:
Thank you for the fantastic 5-star review, Andrea! We're thrilled to hear that you enjoyed your visit to FiRE+iCE Boston, especially our half-price apps and burgers in the lounge. It sounds like David made your pre-Fenway experience even more special with his attentive service. We appreciate your kind words and are so glad you had a great time with us. We look forward to welcoming you back again soon for another wonderful dining experience! Thank you for choosing FiRE+iCE Boston.
This is a restaurant for everyone. The food choices are amazing. Brunch there is a great choice. Crepes are so good. You can’t beat the price.
Business response:
Thank you, Lisa, for your lovely 4-star review! We're thrilled to hear that you enjoyed the variety of food choices at our brunch, especially the crepes. It’s great to know that you found the experience to be a great value. We aim to provide a dining option that caters to everyone's tastes, and we're so glad it resonated with you. We look forward to welcoming you back soon for another delightful brunch at FiRE+iCE. Thank you for sharing your experience and recommending us!
Service and food was awesome! Been waiting 20 years to come back. So glad we did! Thank you!
Business response:
Thank you so much for the wonderful 5-star review, Browne! We're thrilled to hear that after 20 years, your visit to FiRE+iCE Boston was worth the wait and that you enjoyed both the service and the food. We're glad you chose to come back and had a fantastic experience. We appreciate your gratitude and look forward to seeing you again soon for more awesome food and service! Thank you for choosing to dine with us and for sharing your positive feedback.
Your staff was awesome. The food was a Little underwhelming. The beef was mushy. Mussels were a little on the way out. Some of the meats weren’t appealing.
Business response:
Thank you for your review, Peggy. We're glad to hear that you found our staff at FiRE+iCE Boston to be awesome, but we're sorry that the food didn't fully meet your expectations. We take pride in sourcing fresh, quality ingredients for our guests, and it's concerning to hear your feedback about the beef and mussels. Please know that we regularly review our food suppliers and preparation methods to ensure the highest quality. We appreciate your honest feedback, as it is crucial for our continuous improvement. We hope you'll r... read more
I've been there a lot and I'll go back again. Mima family have been there quite a few times and we've always enjoyed the food. The crowd the atmosphere. I recommend everyone should go there at least once. But I guarantee you'll come back again
Business response:
Thank you, Anthony, for your enthusiastic 5-star review of our Boston FiRE+iCE location! We're thrilled to hear that you and your family are repeat visitors and continue to enjoy the food, crowd, and atmosphere each time. Your recommendation for others to visit at least once is greatly appreciated, and we're glad to know you believe they'll want to return just like you have. We look forward to welcoming you and your family back again soon for more delicious meals and great vibes at FiRE+iCE! Thank you for being such a fantas... read more
Great as always! The food, the service, the location!
Business response:
Thank you, Adam, for the glowing 5-star review! We're delighted to hear that you consistently enjoy the food, service, and location at FiRE+iCE. It's always our goal to provide an excellent dining experience, and we're thrilled to know we've succeeded. We look forward to your next visit and hope to continue impressing you each time!
This is a fun experience, especially for kids. That said the servers are stretched too thin because big groups come all the time and there’s not enough clarity on how the cooking circle works so people cut in line all the time. The restaurant management should think about how to improve the flow of the dining room and definitely hire more servers!
Business response:
Thank you for sharing your experience and for the 3-star review. We're pleased to hear that you enjoyed the fun atmosphere, especially for kids. However, we apologize for any confusion or inconvenience caused by the flow around our cooking stations and the service. Your feedback about the need for clearer instructions and additional staff is invaluable, and we will certainly consider how we can better organize the dining area and improve staffing to enhance our service efficiency. We appreciate your suggestions and hope to p... read more
Frequently asked questions about FiRE + iCE Boston
How is FiRE + iCE Boston rated?
FiRE + iCE Boston has a 4.1 star rating with 8,231 reviews.
When is FiRE + iCE Boston open?
FiRE + iCE Boston is closed now. It will open at 11:00 a.m.