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FiRE + iCE Boston
- Boston, MA
About this business
Location details
205 Berkeley Street, Boston, MA, 02116, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 4:00 p.m. to 9:00 p.m. | |
| Tue | 4:00 p.m. to 9:00 p.m. | |
| Wed | 12:00 p.m. to 9:00 p.m. | |
| Thu | 12:00 p.m. to 9:00 p.m. | |
| Fri | 12:00 p.m. to 10:00 p.m. | |
| Sat | 11:00 a.m. to 10:00 p.m. | |
| Sun | 11:00 a.m. to 9:00 p.m. |
Fun concept, meh execution. Service was pretty slow, food was ok. Good for groups, birthdays, etc
Business response:
Thank you for your feedback and for giving FiRE+iCE a try. We understand that our interactive dining concept might not be for everyone, but we're glad you appreciated the group-friendly atmosphere. We're continually working to improve our service and food quality, so we hope you'll consider giving us another chance to impress you, especially during a celebration or group event.
Visit regularly where everyone in the family gets what they want!
Business response:
Thank you, Jillian, for the great review! We're thrilled to hear that FiRE+iCE has become a regular spot for your family where everyone finds something to enjoy. We look forward to welcoming you back soon for another fun and tasty experience!
This is our place to go for a treat - choosing how much of whatever is available. All is high end and having a little of this and a little of that is delightful. And we LOVE the choices on the sauce bar.
Business response:
Thank you for your wonderful review and for choosing FiRE+iCE Boston as your go-to spot for a special treat! We're thrilled you enjoy our diverse selection and the freedom to create your perfect meal. The sauce bar is indeed a highlight, and we're glad it's a hit with you. We look forward to serving you more delightful dishes on your next visit!
Enjoyed to options and the abilities to pick and choose things to my liking. Arrived in late afternoon, before the crowds, and grazed in peace. Very content. Will go again. Maybe for the Sunday Brunch.
Business response:
Thank you for your positive review! We're glad to hear you enjoyed the variety and customization at FiRE+iCE Boston, especially before the evening rush. Our Sunday Brunch is definitely something to look forward to with even more unique options. We can't wait to see you again soon!
Wasn’t impressed by the cleanliness of the cook station but that may be because you just don’t see many cook stations. The large party next to us was obnoxious, crowding the aisle and taking condiments off our table.
Business response:
We're genuinely sorry to hear that your experience at FiRE+iCE Boston was impacted by the nearby party. We are committed to maintaining a clean and welcoming environment throughout the restaurant and regret that these guests detracted from your visit. Please don't hesitate to inform us of any concerns during your meal, so we can make it right in the moment. Thank you for sharing your thoughts, and we hope to have the opportunity to offer you a more enjoyable visit next time.
Great time. Kids love it due to all the variety. Fun place.
Business response:
We're thrilled to hear that you and your kids enjoyed FiRE+iCE! The variety is part of what makes it such a fun place. Looking forward to your next visit!
Food was fresh and very well stocked, the cooks at the grill were super friendly and efficient. Our server was attentive. Overall, a great experience even when they got rushed with two different large school groups. 
Business response:
Thanks for your positive feedback about FiRE+iCE Boston! We're glad you enjoyed the fresh food, efficient cooks, and attentive service. Our team works hard to ensure everyone has a great experience, even during busy times with large groups. We hope to welcome you back soon!
The wait staff was amazing and really attentive. The food was good as usual. The host when you first arrive was horrible. He was annoyed that we were there. He was on his phone the whole interaction.
Business response:
Thank you for your review, Diana. We're delighted to hear that our wait staff provided amazing and attentive service and that you enjoyed the food at FiRE+iCE Boston as usual. However, we're truly sorry about your experience with our host. We strive to provide a welcoming atmosphere from the moment our guests arrive, and it's clear we fell short in this instance. We will address this directly to ensure all our team members understand the importance of courteous and attentive service at all times. Thank you for bringing this ... read more
We had great half price apps and burgers in the lounge pre-Fenway and David took great care of us!
Business response:
Thank you for the fantastic 5-star review, Andrea! We're thrilled to hear that you enjoyed your visit to FiRE+iCE Boston, especially our half-price apps and burgers in the lounge. It sounds like David made your pre-Fenway experience even more special with his attentive service. We appreciate your kind words and are so glad you had a great time with us. We look forward to welcoming you back again soon for another wonderful dining experience! Thank you for choosing FiRE+iCE Boston.
Frequently asked questions about FiRE + iCE Boston
How is FiRE + iCE Boston rated?
FiRE + iCE Boston has a 4.1 star rating with 8,399 reviews.
When is FiRE + iCE Boston open?
FiRE + iCE Boston is closed now. It will open at 11:00 a.m.