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FiRE + iCE Boston
- Boston, MA
About this business
Location details
205 Berkeley Street, Boston, MA, 02116, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 4:00 p.m. to 9:00 p.m. | |
| Tue | 4:00 p.m. to 9:00 p.m. | |
| Wed | 12:00 p.m. to 9:00 p.m. | |
| Thu | 12:00 p.m. to 9:00 p.m. | |
| Fri | 12:00 p.m. to 10:00 p.m. | |
| Sat | 11:00 a.m. to 10:00 p.m. | |
| Sun | 11:00 a.m. to 9:00 p.m. |
Went for brunch with my kids and they were so amazed and they loved it so much want to go back they truly enjoyed all the choices that had and they fact that they could watch them cook it right in front of them.
Business response:
Thank you for the fantastic 5-star review of our Boston FiRE+iCE location! We're delighted to hear that your brunch experience with your kids was such a hit. It's wonderful to know that they were amazed by our interactive cooking and enjoyed the wide variety of choices available. We love creating fun and memorable dining experiences, especially for our younger guests. We look forward to welcoming you and your family back soon for another enjoyable visit where your kids can once again watch their culinary creations come to li... read more
Food was great here as always. It’s a fun place. We made a reservation weeks ago and specifically asked for a table far away from the grill, and they couldn’t have placed us any closer. We were right next to it. Our waitress also was not very attentive, and they really don’t have much to do where it’s all self service. We never got asked if everything was ok nor is we wanted additional drinks. There was an extremely large party from Atlanta that came in after us but that is no excuse to treat repeat customers poorly. They co... read more
The schtick here is fun the first time but having to find a spot to watch someone cook your food gets old quick. Especially when 2 coach busses of rude French students come in and SHOVE into you. I understand waitstaff is hard to find but we had to track ours down just to get more drinks and it was actually a different server to help us.
Business response:
Thank you, Jenn, for your 3-star review of our Boston location. We appreciate your feedback on the unique aspect of watching your food being cooked and understand how the novelty can wear off, especially in a crowded setting. We apologize for any discomfort caused by the influx of guests during your visit. Our aim is to provide an enjoyable and comfortable experience for all, and we'll take your comments into account as we work on managing busy times more efficiently. Regarding the service, we appreciate your understanding o... read more
The server was good and very attentive. The host was not very pleasant. The cooks did not speak English so when my son asked a question they all looked at him with confusion. So I mean the food was good it was fun to watch the food be cooked but all in all it could have been a better experience.
Business response:
Thank you for sharing your experience with us. We're glad to hear that you found our server attentive and enjoyed watching the food being cooked. However, we're sorry to hear about your interaction with the host and any communication challenges with our cooks. We strive for a team that can cater to all our guests' needs, and your feedback is valuable in helping us improve. We hope to welcome you back for a more seamless and enjoyable experience in the future.
I had reservations for my self and two daughters. They love that they can pick what ever they want and mix and match. It is so nice to see the food cooked in front of you. I am pregnant so I asked if my food could be cooked in the back and they were so happy to do that for me. I love love love coming here. And making the reservation first was the best idea.
Business response:
Thank you for the fantastic 5-star review and for your continued patronage! We're delighted to hear that you and your daughters enjoy the variety and flexibility of choosing and mixing your own ingredients at FiRE+iCE. It's wonderful to know that our live cooking adds to your dining experience! We're also thrilled to hear about your positive experiences with Angel, your server. It's great to know that he consistently adds to the enjoyment of your visits. Making a reservation is indeed a great way to ensure a smooth experienc... read more
Such a cool place. Food, drinks and service were amazing!!!!
Business response:
Thank you, Erica, for your fantastic 5-star review of our Boston location! We're thrilled to hear that you had an amazing experience with the food, drinks, and service. We pride ourselves on creating a unique and enjoyable dining atmosphere, and it's wonderful to know that we were able to exceed your expectations. We look forward to welcoming you back soon for more great experiences at FiRE+iCE!
Awesome concept and execution, though a lot of room for user error, if you will. As someone who’s not a chef, I didn’t always love my creations. But I had a lot of fun in trying.
Business response:
Thank you, Paul, for your 4-star review of our Boston location! We're thrilled to hear that you enjoyed the concept and execution of our interactive dining experience. It's true that the 'make your own meal' approach offers room for experimentation, and we understand that not every creation might turn out as expected when you're in the chef's seat. We're delighted, however, that you had a lot of fun trying different combinations and participating in the cooking process. Our aim is to provide not just a meal, but an entertain... read more
Brunch as much as an incredible experience as dinner has been!
Business response:
🎉 FiRE+iCE loves your 5-star energy! Our Signature Grill is calling your name! Ready to Feed Your Fun again? 🍽️
Great place ever!! We always have a great time !!
Business response:
🌟 High five for the 5 stars! Your next culinary masterpiece awaits at our Signature Grill! Let's keep the fun cooking! 🔥
Frequently asked questions about FiRE + iCE Boston
How is FiRE + iCE Boston rated?
FiRE + iCE Boston has a 4.1 star rating with 8,461 reviews.
When is FiRE + iCE Boston open?
FiRE + iCE Boston is closed now. It will open tomorrow at 12:00 p.m.