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FiRE + iCE Boston
- Boston, MA
About this business
Located on Berkeley Street, Fire + Ice is a popular restaurant chain that is known for its out-of-the box concept and delicious food. Different food combinations, fresh food and an upbeat ambiance are sure to give your evening a great start. Walk around the place and choose your combinations and stop at the interactive grill area where the chefs will entertain you while creating some delicious grills. The cuisine is mainly Mongolian grills and American flavors, the perfect place for friends and family. Check website for more... read more
Location details
205 Berkeley Street, Boston, MA, 02116, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 4:00 p.m. to 9:00 p.m. | |
| Tue | 4:00 p.m. to 9:00 p.m. | |
| Wed | 12:00 p.m. to 9:00 p.m. | |
| Thu | 12:00 p.m. to 9:00 p.m. | |
| Fri | 12:00 p.m. to 10:00 p.m. | |
| Sat | 11:00 a.m. to 10:00 p.m. | |
| Sun | 11:00 a.m. to 9:00 p.m. |
Erick is amazing. Very good experience. Second time going there and very thankful Erick was the one taking care of us.
Business response:
We are thrilled that you enjoyed your visit to FiRE+iCE Boston, Evex! We strive to provide a memorable experience for all of our guests each and every time they come and we're so glad that Erick was able to make it happen. Thank you so much for returning and for taking the time to write such a glowing review about Erick. It's comments like yours that keep us motivated. We appreciate your loyalty and we can't wait to have you back again soon!
Never a bad experience at Fire & Ice. Waiter could have been more proactive at cleaning plates off the table. We sat the entire meal with our appetizer plates on our table.
Business response:
Thank you for your wonderful review of FiRE+iCE Boston, Anonymous! We always strive to provide impeccable dining experiences to our guests and we're thrilled that you had an enjoyable time. We apologize that your waiter was not quite up to par with cleaning off the table during your meal. This is certainly not typical service from us and we are working hard to ensure that this does not happen again. Again, thank you for visiting us at FiRE+iCE Boston and please visit us again soon!
It was quite ok for a experienced but nothing especial about it.. maybe i will try dinner next time though
Business response:
We appreciate your 4 stars and are eager to make your next visit a 5-star experience, Melissa! Our Signature Grill awaits your culinary creativity.
Had a blast. Was so yummy. Love this place!!! Thanks for the fun
Business response:
🌟 Woohoo! 5 stars! Thanks, Karen!!! Come back soon to FiRE+iCE and Feed Your Fun at our Signature Grill! 🎉
First time visiting. Great service and enjoyable experience. Food was excellent. Will come again.
Business response:
We're so glad to hear you had a great experience at FiRE+iCE Boston, Anne! We strive to provide an enjoyable time for each and every one of our guests, so we are especially delighted that your visit was a success. We are also appreciative of you sharing your positive review and thank you for taking the time to do so. We hope that you'll feel welcome to dine with us again soon! Thanks for joining us at FiRE+iCE.
Great food, all you can eat, and variety between meats, seafood, salad, and pasta. Food could sometimes be a little under or over cooked as they make everything on the same grill and are cooking multiple people’s food at a time. So high risk of cross contamination, but it’s a completely nut free establishment! It was my birthday and they had brought out a cheesecake+candle. However when I got the bill I saw they had charged $8 for the cheesecake, even though I hadn't ordered or asked for it (just stated it was my birthday on... read more
Business response:
Thank you for reviewing your experience at FiRE+iCE, Felix! We are delighted to hear you enjoyed our variety of food options and appreciate your kind remarks about us being a nut-free establishment. Additionally, any guest with allergies has their food cooked separately from our center grill to ensure safety! Apologies for any confusion regarding the cheesecake and will speak with our team to ensure this issue does not happen again. Again, thank you for giving us your feedback - it will help us strive for an even better expe... read more
Great concept and good food ruined by a noise level beyond "energetic."
Business response:
Thanks for your feedback, Gene. We're sorry to hear that the liveliness during peak dining on a Friday evening was too much for you to fully enjoy your experience. We hope you'll give us another chance, perhaps during the week or during lunch to have a more toned down visit. Thank you again for visiting FiRE+iCE!
yummy yummy yummy yummy yummy yummy yummy yummy yummy
Business response:
Thank you so much for your 5-star review, Tyler! We are thrilled to hear that your experience at FiRE+iCE was yummy. We are dedicated to offering an outstanding dining experience and your feedback ensures we're on the right track. We look forward to sharing even more yumminess with you during your next visit!
Fire + Ice was AMAZING! Our server, Rosie, tended to all of our needs, especially since we had some friends arrive late and we had a birthday. She was patient, kind, and incredibly personable! The food was so worth it - from the drinks to the appetizers to the main dishes. It’s definitely a must-visit!
Business response:
At FiRE+iCE, we pride ourselves on creating an unforgettable experience that leads to rave reviews such as yours! It was wonderful to hear about your party's visit and that you got to take advantage of the wide variety of items. Thank you for shining a light on Rosie; we often mention externally how thrilled we are with our team members and their individual efforts to go above and beyond! We look forward to welcoming you back again soon so you can explore more of our offerings. Have a great day!
Frequently asked questions about FiRE + iCE Boston
How is FiRE + iCE Boston rated?
FiRE + iCE Boston has a 4.5 star rating with 6,577 reviews.
When is FiRE + iCE Boston open?
FiRE + iCE Boston is closed now. It will open at 4:00 p.m.