This profile has been claimed by the business owner or representative.
FiRE + iCE Boston
- Boston, MA
About this business
Location details
205 Berkeley Street, Boston, MA, 02116, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 4:00 p.m. to 9:00 p.m. | |
| Tue | 4:00 p.m. to 9:00 p.m. | |
| Wed | 12:00 p.m. to 9:00 p.m. | |
| Thu | 12:00 p.m. to 9:00 p.m. | |
| Fri | 12:00 p.m. to 10:00 p.m. | |
| Sat | 11:00 a.m. to 10:00 p.m. | |
| Sun | 11:00 a.m. to 9:00 p.m. |
Fire & Ice is my ultimate favorite restaurant, the food is always so delicious and the ambiance is amazing, everyone I’ve had as waiters and waitresses are always so outgoing and welcoming.
Business response:
We are incredibly grateful to receive your 5-star review of FiRE+iCE Boston! Thank you for spending time here and taking the time to share your feedback. We're happy to know that you had an outstanding experience with phenomenal food, ambiance, and most of all, our waitstaff. Our team strives to make sure that every visitor is met with friendly service and excellent quality; it's wonderful to know that we have succeeded in doing so! We hope your appreciation will continue each and every time you come back.
For the value paid, great selection of ingredients, specially being in downtown Boston. It is always loud and interactive experience. We had a very good time.
Business response:
Thank you for providing us with a 4-star rating, Bostonian. We are delighted to hear that you had a fun experience at FiRE+iCE Downtown Boston! Our team puts in a lot of effort into creating an interactive and dynamic dining experience so we're glad that was felt throughout your visit. We appreciate your feedback about the value paid and selection of ingredients. It's great to know you enjoyed our delicious offerings and found them to provide great value for money. We look forward to welcoming you back soon!
Food at grill was great . Waitress not so much. When she finally decided to deliver the fries we paid extra for they were cold and soggy.
Business response:
Thank you for your review and visiting FiRE+iCE, Michael. We appreciate your feedback and apologize that we did not meet your expectations on this occasion. Our goal is to provide each guest with an enjoyable experience whether it be the quality of food served at our grill or the level of customer service from our wait staff. We would love the opportunity to make this up to you the next time you visit us! Feel free to reach out directly with any concerns or special requests prior to your next visit. Thank you for giving us t... read more
This was a different dining out experience. I’d say somewhere between Benihana and any other sit down dinner. Interesting and cool concept to pick your own foot to be stir fried !
Good and service was excellent. Another great time
Food was delicious. We’re we’re there right at opening and there was only 3 other tables. By our second plate a couple of the offerings were empty and not refilled. Chefs on the grill were fantastic.
We had a great time at Fire & Ice. I took my 16 year old daughter and 8 friends for her birthday, it was fantastic ! They all had a great time and loved the food!
Business response:
Thank you for choosing FiRE+iCE Boston for your daughter's birthday celebration, amyo! We are so glad that she and her friends had a great time and enjoyed the food. It is always our pleasure to host special occasions and we truly appreciate that you chose us. Our team works hard to create an enjoyable atmosphere with delicious dishes—we are thrilled it was a success! We hope to see you again soon and we thank you again for your patronage.
Amazing place, never thought that picking my own ingredients at a restaurant and seeing it cook right in front of me would be so cool. Will be back soon!
I visited for a birthday dinner and it was awesome! Thank you for your generosity and thoughtfulness. It made my day.
Business response:
Thank you, Shelia, for visiting us here at FiRE+iCE Boston on your birthday! We are delighted to hear that your experience with us was such a positive one. Our team takes great pride in making each customer's visit as enjoyable as possible and we're so glad you enjoyed it from beginning to end. We were honored to have been part of your special day and hope you'll come to visit us again soon!
Frequently asked questions about FiRE + iCE Boston
How is FiRE + iCE Boston rated?
FiRE + iCE Boston has a 4.1 star rating with 8,231 reviews.
When is FiRE + iCE Boston open?
FiRE + iCE Boston is closed now. It will open at 11:00 a.m.