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FiRE + iCE Boston
- Boston, MA
About this business
Location details
205 Berkeley Street, Boston, MA, 02116, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 4:00 p.m. to 9:00 p.m. | |
| Tue | 4:00 p.m. to 9:00 p.m. | |
| Wed | 12:00 p.m. to 9:00 p.m. | |
| Thu | 12:00 p.m. to 9:00 p.m. | |
| Fri | 12:00 p.m. to 10:00 p.m. | |
| Sat | 11:00 a.m. to 10:00 p.m. | |
| Sun | 11:00 a.m. to 9:00 p.m. |
Had a great time. Minor issue, our server mistakenly charged us for 6 people instead of 5 and we’re still waiting for a correction to reflect in our bank account
Business response:
Thanks for dining with us, Theresa! We appreciate your understanding of the error and it's reconciliation. We hope that this has not deterred you from returning in the future and hope to see you around the grill again soon.
The food was just ok. The chicken, steak and shrimp were over cooked and tough. The atmosphere and wait staff were great.
Business response:
Thank you for your feedback, MichelleC. We're so glad to hear that you enjoyed the atmosphere and wait staff at FiRE+iCE, and apologize if you found the food to not be up to our usual standards. Our grill cooks take pride in preparing each and every dish with care, and we will be sure to learn from your feedback. We hope that this has not deterred you from returning in the future and hope to see you around the grill again soon.
Love this place always!! Eat as much as much as you can stand!!
Business response:
Thank you, Natasha! We're so happy you enjoy our grill and we can't wait to welcome you in again to"Feed Your Fun!"
Great restaurant with great food. Overall excellent experience.
Business response:
Thank you, Melissa! We hope to welcome you around the grill again soon.
Of course I would go back to fire and ice and also recommend it to a friend
Business response:
Thanks for the support, Carmen! It means a lot to us!
Great experience for two very hungry 15 year olds and a mother!
Business response:
We appreciate you giving FiRE+iCE Boston a try on your visit to the city with two hungry teenagers and we're thrilled to hear they enjoyed their experience! We continuously strive for excellence in our customer service and passionate cooks to serve up quality dishes. We're glad that everyone left full and happy, and we hope that you will come back and have another memorable experience soon! Thank you for the kind words and taking the time to let us know how we did.
AWESOME staff! Super friendly and on the ball. Well set up and great value. Amazing food.
Business response:
Thank you so much for giving us a 5 star review after your visit to FiRE+iCE in Boston! We're delighted that our staff was friendly and on the ball, that the setup impressed you, and that you enjoyed the fantastic food. Feedback from customers like yourself is invaluable to us as it helps us continue providing exceptional experiences. Your enthusiasm for FiRE+iCE has made our day. Thank you again for taking the time to review your experience and we sincerely hope to welcome you back soon!
Food was excellent, very good selection. Service was personable and efficient. Ambience could be improved, more of a cafeteria style.
Business response:
Thanks for your review, Laurie. We're glad to hear that you enjoyed your meal and appreciate the personal service you experienced. It's great to know that our food selection was to your liking too. We strive to provide a high-quality experience from start to finish, and we'd love to make improvements wherever possible. Your suggestion regarding ambience will be taken into consideration when assessing solutions for managing the layout of our restaurant space.
Matt our Server was amazing. He was awesome and accommodating everyone needs a Matt in there restaurant
Business response:
Thank you for taking the time to review FiRE+iCE Boston Miesha! We're so glad to hear your server, Matt, made such a great impression. We are fortunate to have talented professionals like Matt on our team and we understand how important their presence and service can be for making your experience truly special. Their hard work is much appreciated!
Frequently asked questions about FiRE + iCE Boston
How is FiRE + iCE Boston rated?
FiRE + iCE Boston has a 4.1 star rating with 8,399 reviews.
When is FiRE + iCE Boston open?
FiRE + iCE Boston is open now. It will close at 10:00 p.m.