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FiRE + iCE Boston
- Boston, MA
About this business
Location details
205 Berkeley Street, Boston, MA, 02116, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 4:00 p.m. to 9:00 p.m. | |
| Tue | 4:00 p.m. to 9:00 p.m. | |
| Wed | 12:00 p.m. to 9:00 p.m. | |
| Thu | 12:00 p.m. to 9:00 p.m. | |
| Fri | 12:00 p.m. to 10:00 p.m. | |
| Sat | 11:00 a.m. to 10:00 p.m. | |
| Sun | 11:00 a.m. to 9:00 p.m. |
Great to be finally back (since preCovid) to intro new friends to big grill dining experience & celebrate a birthday. Friends were delighted and had fun as first-timers. Food choices for grill were awesome as usual. The grill chefs did great job cooking and interacting with customers. Staff were terrific with birthday shout-out for our friend who found a namesake on staff--they had great quick chat over their unique name. One small downside: One of us had allergy so restaurant's policy to cook their food in kitchen instead o... read more
Business response:
Thank you for going out of your way to share your experience with us at FiRE+iCE! Our talented grill chefs take great pride in making every visit an enjoyable and memorable one, and we could not be happier to hear that your day was special in all the right ways. We apologize for any wait time due to our allergy accommodation protocol--we want everyone to have a fantastic time regardless of dietary restrictions. It sounds like you had a great experience - we hope to welcome you back again soon!
Once it got busy the food line became very dirty and people we’re literally putting their hands in the food
Business response:
Wayne, we appreciate hearing about your experience at FiRE+iCE. We strive to provide a clean and safe environment for our guests so you have the best dining experience possible. We apologize if we did not meet your expectations and will ensure that our staff works harder in the future to keep the buffet area clean and sanitary. Thank you for your feedback and we look forward to seeing you back soon!
Ce restaurant est incroyable, un rapport qualité prix incroyable et une qualité. L'ambiance est très convivial, un super bon plan pour un anniversaire.
Business response:
Merci beaucoup pour votre avis sur FiRE+iCE ! Nous sommes ravis d'avoir contribué à rendre votre anniversaire spécial. De plus, nous sommes fiers que vous ayez remarqué à quel point la qualité et le rapport qualité/prix de notre restaurant sont très élevés. Notre équipe fait de son mieux pour créer une atmosphère conviviale et complète. Merci encore pour prendre le temps de laisser votre avis !
Food was fantastic and the endless options were all so fresh! We went for an early dinner so it wasn't crowded and service was quick. Will definitely be back.
Food was amazing, everyone was super nice and food was cooked quick. Would definitely come here again had so much fun!
Everyone is always friendly and helpful in food is very good always leave full
Business response:
Thank you for your review, Lisa! We are thrilled to hear you enjoyed your experience at FiRE+iCE and that our team was able to provide friendly and helpful service. We are glad to know that the food satisfied your appetite and that you left full. We'll make sure to let the rest of our team know how pleased you were with their efforts. We'd love to have you come back and have another enjoyable experience with us soon.
The food was delicious and given all you can eat, plentiful. Focused on seafood, veggies and noodles and everything, including the sauces was fresh and flavorful. Our waitress, Samantha, was lovely. This is a fun environment and everyone around us seemed to be enjoying themselves.
Business response:
Thank you so much for your generous review of your experience at FiRE+iCE, Anne! We are thrilled to hear that you enjoyed the food, the sauces, and the atmosphere. We make sure to only provide top quality ingredients and create delicious flavor combinations to serve our guests. It is heartening to know that our hard work has paid off and created a memorable experience for you. Thank you for noting Samantha's wonderful service - we'll be sure to recognize her efforts with the rest of the team.
We found Fire+Ice in 2015 and loved it so we made a point to go back this visit. It is a fun restaurant with good food. We went on a Saturday night. With that it was very busy and loud. Could hardly communicate with the waiter. I would absolutely recommend you go here but I would do it when it is less busy. There is actually one in Anaheim we visited a few years ago also.
Business response:
Thank you for the kind review, Douglas! We're thrilled to hear that you had a great experience during your 2015 visit and made it a priority to make another visit again. We are pleased to hear that the food was good; it's always our hope that all of our guests enjoy their meals! It sounds like this particular Saturday evening was a busy in terms of guests, noise level, and communication with your waiter. We apologize for this inconvenience. Hope to see you again soon!
I can’t wait to go back on a weekend which also will have brunch items.
Business response:
We can't wait to see you for our brunch offerings! Thanks for joining us, Tara!
Frequently asked questions about FiRE + iCE Boston
How is FiRE + iCE Boston rated?
FiRE + iCE Boston has a 4.1 star rating with 8,399 reviews.
When is FiRE + iCE Boston open?
FiRE + iCE Boston is open now. It will close at 10:00 p.m.