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First American Bank

3.4

About this business

Location details

1780 W Fullerton Ave, Addison, IL, 60101, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
3.4124 reviews
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Lynne Miller's profile image
Lynne Miller 
recommend  Recommended
11 years ago
Mary Atchison Reading's profile image
Mary Atchison Reading 
recommend  Recommended
11 years ago
Eve McKettrick's profile image
Eve McKettrick 
4 years ago

Deactivates debit card for no reason. When you call, business is closed & you are forced to wait until the next business day. They claim the text message was answered late when no text was ever sent. All they had to do was pick up the phone and call their customer. Piss poor customer service! 

Business response:

Hi Eve, we would like to look into this for you. We will send you a private message to get your contact information. 

Toni Michelle Smith's profile image
Toni Michelle Smith 
4 years ago

Avoid this bank! I have gone across the street to buy lunch - card declined - fraud alert. My lunch break is 30 minutes so I didn’t eat that day because break was over by the time I was granted access to my money. I was a regular shopper of an online vendor until one day I ordered something - card declined - fraud alert. This time when I was granted access to my money I was told I can’t order from this store because there’s a fraud alert with them (they are a legit small business and air commercials on tv). Then there’s this... read more

Business response:

Hi Toni, we've explained how the alerts work and how to respond to them. If there is any other information we can provide, please call us at (847) 952-3700. 

Al Wypiszynski's profile image
Al Wypiszynski 
4 years ago

Unrepresentative of real populations. All of their security questions are about being married, having kids, and going to college. Classist and not inclusive. 

Business response:

Al, thank you for the feedback. We have passed it along to the appropriate department. 

Andre Gur's profile image
Andre Gur 
4 years ago

horrible banking system, just closed both of my accounts. 

Katy Phillips's profile image
Katy Phillips 
4 years ago

Poor customer service. Moving my Mom’s checking, savings, and trust accounts elsewhere. Bank reply not necessary. 

Kira Kay Sanchez's profile image
Kira Kay Sanchez 
4 years ago

Worst financial institution I have banked with! Do not bank here!! 

Business response:

Hi Kira, we would like to resolve any issues you've been having. Please call us at (847) 952-3700. 

Cheryl Kummerow Kolar's profile image
Cheryl Kummerow Kolar 
4 years ago

Bring back bank deposit slips. This is similar to when banks started charging teller fees. 

Business response:

Hi Cheryl, we're sorry you're not happy. We will have a representative reach out to you to discuss this. 

Frequently asked questions about First American Bank

How is First American Bank rated?

First American Bank has a 3.4 star rating with 124 reviews. 

When is First American Bank open?

First American Bank is open now. It will close at 5:00 p.m.