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First Call Heating & Cooling
- Heating & Air Conditioning/HVAC
- Oregon City, OR
About this business
Location details
13150 Clackamas River Dr, Oregon City, OR, 97045, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 5:00 p.m. | |
| Tue | 7:30 a.m. to 5:00 p.m. | |
| Wed | 7:30 a.m. to 5:00 p.m. | |
| Thu | 7:30 a.m. to 5:00 p.m. | |
| Fri | 7:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I'm a commercial customer, I had a contract to service two furnaces in a building. We've been a customer since around 2008, its 2012 and we've had to terminate them. The main issue with this company is that their technicians are lazy, they kept billing us for 'trip charges' that i don't believe happened. They would repeatedly claim that our keylock box didn't have a key in it. I'd go check and find it working perfectly and key intact and working. This isn't just once or twice, looking back its at least 6 times in the last ... read more
The customer service attitude is EXTREMELY TERRIBLE... I had REALLY BAD experiences with them. I would NEVER recommend them at all! After the technician performed annual furnace tune up service, I woke up next morning sickening by the awful burning plastic smell throughout the entire house!! I called customer service wanting to get a technician come back and check what went wrong, she said the technician came to my house had a really good skills (which has nothing to do with what I was asking!!) She said "It might ... read more
It's like comcast. It's okay when there's no problems, but when there is, I'm not pleased with the disregard from the office even if it's eventually resolved. Customer service could use some help. Point in question: We're on an auto-fill program that's supposed to keep us from running out of oil. For the last 3 years I've had to call to ask them to come out cause I can smell that the oil is running low. I want to avoid the bottom of the tank, if I do not, then I have to have them come out and clean the filters. I also have... read more
Technicians literally came out 8 times over two months and kept mis-diagnosing issues with our furnace. After almost 3 months and hundreds of dollars the problem ended up being an inexpensive one that my husband suspected (and was rebuffed) from the beginning. I would never recommend First Call for oil delivery or furnace repair of any kind.
Frequently asked questions about First Call Heating & Cooling
How is First Call Heating & Cooling rated?
First Call Heating & Cooling has a 4.8 star rating with 2,299 reviews.
When is First Call Heating & Cooling open?
First Call Heating & Cooling is closed now. It will open on Monday at 7:30 a.m.