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Firstmark Credit Union

4.8

About this business

In 1932, ten teachers signed a charter to begin San Antonio Teachers Credit Union and served members from the original location at Fox Tech High School. Firstmark has grown the initial $475 investment to almost 100,000 members and over $1 billion in assets and continues to advance a legacy of helping members live out the highest vision for themselves. Today, the Firstmark Foundation, a 501(c)(3) Public Charity, exists to make a tangible, positive impact in the education community through the collective support of the members... read more

Location details

2023 Gold Canyon Dr., San Antonio, TX, 78232, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 4:00 p.m.
SunClosed
4.8698 reviews
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Ida Salas's profile image
Ida Salas 
4 years ago

I have had so many fraudulent charges and they have done nothing to help me I have been with this bank for 34 years and they did nothing to help me recover over 700$ in fraudulent charges They DO NOT PROTECT you My son banks with Wells Fargo and has had a “couple” of fraudulent charges they gave him his money back the next day and they have done everything to protect him My elderly father has resorted to no debt card bc same thing happen to him 

Paul Lletty's profile image
Paul Lletty 
4 years ago

worst bank I have ever been to people are very rude not very friendly and very unprofessional 

James Walker's profile image
James Walker 
4 years ago

I don’t recommend this company. Small time 

Katherine Guzik's profile image
Katherine Guzik 
4 years ago

Firstmark decided to shorten their hours opening late mid week at 11:30am, in this time not able to provide service to their customer which is their sole purpose to ensure that revenue continues.. all in the name of having a “ staff development meeting.” As a company with customer first in mind, they should have stayed open later or opened earlier to ensure that they could still remain open to service the customer. Other banks do not shorten their hours that they abide by to serve the customer. Will be switching to another ... read more

Connie Sinnett's profile image
Connie Sinnett 
5 years ago

Open your doors and have customers come in to sign and ask questions in person. I did not like the drive through when I am dealing with CD'S and may have questions. The teller was as efficient as possible, no reflection on him. But your procedure of drive through for this type of transaction leaves a lot to be desired! Bank of America actually allows people to go in with social distancing and make simply deposits or withdrawals. So why can't First Mark!!! 

John H Villalobos II's profile image
John H Villalobos II 
5 years ago

it's run so poorly! My account got compromised, they blamed me and is making me pay the balance. ATMs are a joke. If you want to go with a small-time bank with no customer support have at it. 

Donald Kidd's profile image
Donald Kidd 
5 years ago

By providing alternatives to those who accidentally lock out their accounts by providing the wrong password one time. 

Barbara Kraus-Castro's profile image
Barbara Kraus-Castro 
5 years ago

Terrible for Military. They don't know anything about SCRA. And they will just drop it to 6% which is the maximum any banks can charge interest. USAA went down to 4% and Citibank went to 0%. 

Ivonne Sandoval Bonilla-Ramos's profile image
Ivonne Sandoval Bonilla-Ramos 
5 years ago

The lines are always long. I am sitting here dangerously waiting on Military Drive to turn right into the bank parking lot. The lines are always long and they seem to open and close as they please. Horrible place. I only come here to pay my rent otherwise I would bank somewhere else. 

Frequently asked questions about Firstmark Credit Union

How is Firstmark Credit Union rated?

Firstmark Credit Union has a 4.8 star rating with 698 reviews. 

When is Firstmark Credit Union open?

Firstmark Credit Union is open now. It will close at 4:00 p.m.