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Firstmark Credit Union
- Credit Unions
- San Antonio, TX
About this business
In 1932, ten teachers signed a charter to begin San Antonio Teachers Credit Union and served members from the original location at Fox Tech High School. Firstmark has grown the initial $475 investment to almost 100,000 members and over $1 billion in assets and continues to advance a legacy of helping members live out the highest vision for themselves. Today, the Firstmark Foundation, a 501(c)(3) Public Charity, exists to make a tangible, positive impact in the education community through the collective support of the members... read more
Location details
2023 Gold Canyon Dr., San Antonio, TX, 78232, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Some of the worst colustomer service anywhere!!!
Customer service is TERRIBLE. I’ve been trying to get in contact with someone at the credit union for 1 week. I’ve left my call back number but NEVER receive a call back. I’ve waited on hold for hours. No one will pickup.
The worst banking establishment with which I have been associated. Modified my account number and supposedly notified me by mail. Not notified me of the new account number, notified me that it changed. Can you imagine writing a check using your original account number and then it changes? Fortunately, I found out when trying to do an electronic transfer into the account, which was rejected. When I called to find out why it was rejected, I was told the only way to know the new account number was to call in and ask, as it is n... read more
Horrible with members with credit cards. I’ve been trying to pay by balance down, not using my card. The lowered my limit 3 times in one year so that it would look like my card was maxed out. This makes my credit look bad. Paid $300 in January when my minimum amount due is $25, only to get a letter that my card would not be renewed. Makes no sense. I’m glad the other credit unions I bank with are not like this.
For all my Military, Military Families, Veterans and retirees...avoid Firstmark at all costs when it comes to car loans. The policies towards military, especially those on official PCS orders is appalling and disrespectful. I will NEVER use this credit union again, I don’t care how good their rates are, what I have had to go through with them regarding my car loan has been horrific and extremely stressful.
Since this bank changed from teachers credit union it has gone down hill. They are horrible to work with and you are just a number. I have been a member for 40 years but as soon as I pay my credit card off I’m not returning. I’ve already closed my other accounts with them.
Address customer concerns.
They absolutely are the worst and their employees are extremely unfriendly and not helpful. DON’T BANK HERE!
Worst bank ever. Unreliable. Never choose this bank.
Frequently asked questions about Firstmark Credit Union
How is Firstmark Credit Union rated?
Firstmark Credit Union has a 4.8 star rating with 698 reviews.
When is Firstmark Credit Union open?
Firstmark Credit Union is open now. It will close at 4:00 p.m.