This profile has been claimed by the business owner or representative.
Five Four Restaurant & Drafthouse- Independence
- Restaurants
- Independence, MO
About this business
Location details
18700 E 38th Terrace S, Independence, MO, 64057, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 11:00 p.m. | |
| Tue | 11:00 a.m. to 11:00 p.m. | |
| Wed | 11:00 a.m. to 11:00 p.m. | |
| Thu | 11:00 a.m. to 11:00 p.m. | |
| Fri | 11:00 a.m. to Midnight | |
| Sat | 11:00 a.m. to Midnight | |
| Sun | 11:00 a.m. to 11:00 p.m. |
my first visit to that location and I was very disappointed with the service from the beginning.i had to wait for 45 minutes to be seated, the drinks were watery and the food was cold and I had to ask for lettuce and tomato. I also ask two people for ranch dressing and never received it. I will never eat at your location again,even though I only live 30 minutes. I will continue to go to the location up North.if you ask me you should fire your chef cook because he done a lousy job. I even tip the waiter,at least she did a goo... read more
Business response:
I am very sorry we did not live up to the standards that your have come to expect. I would love to talk to you further in detail regarding your past visit as well. If you would like to leave a comment on the 54th street website, I would be more than happy to make sure we get these issues resolved.
Two rude and immature hostess there today. Love this restaurant, but will not come back to this location. Very unprofessional and can’t seem to give a honest wait time
Rude hosts. Ridiculous wait for an empty restaurant. Surprised they have kept open with such reduced capacity.
Business response:
I am very sorry we did not live up to the standards that your have come to expect. I would love to talk to you further in detail regarding your past visit as well. If you would like to leave a comment on the 54th street website, I would be more than happy to make sure we get these issues resolved.
Never have I ever experienced this coming here but today it was all black people on the back patio and all white people in the booths and tables inside the waiter for the back was Hispanic..idk what y’all have going on here but fix it and I have video
got their at 6:30pm..not seated til 7:15pm order taken 7:25pm (10min after seating).Meal served @ 8:20 pm.. Meal wasn't the best..drinks overpriced..Cannot and will not RECCOMEND this particular 54th St.Bar and Grill.
Business response:
Thank you Rodney G , for bringing this to our attention. We are sorry to hear about your disappointing experience while dining with us. If you are open to it, we would love to speak with you about this more directly. Please click or copy/paste the link to fill out the corresponding information and our management team will be in contact with you. Thank you for your feedback and we look forward to hearing from you. www.54thstreetgrill.com/contact-us.html
What we experienced Friday in front of our children I will never have good words for this particular 54th. $125.00 ... $20 tip.... Racially attacked and that person was still served and all everyone that works there could so is say sorry.... another caucasian visitor had to speak up for us? Then they incompletely give me my to go order, they told me it was ready for me to wait another 25 mins. After waiting 40 to be seated because they chose to still and yet cater to the person being ignorant. I'm quiet and hate drama especi... read more
Business response:
Thank you Marisa , for bringing this to our attention. I am sincerely sorry to hear about your disappointing experience while dining with us. I am unaware of the details of this situation and would very much like to get to the bottom of this. I take a lot of pride in our food and service, but also our community. If you are open to it, we would love to speak with you about this more directly. Please click or copy/paste the link to fill out the corresponding information and our management team will be in contact with you. Tha... read more
The "All You Can Eat" soup & salad was a joke. I guess it's ok if you eat all the salad you want but try to order more soup & it's served in a joke of a bowl, not much bigger than the spoon!!!!
Recommendedfood and service is great
RecommendedThey have a great gluten free selection. Great fajitas and pasta too. Service ois always good.
Frequently asked questions about Five Four Restaurant & Drafthouse- Independence
How is Five Four Restaurant & Drafthouse- Independence rated?
Five Four Restaurant & Drafthouse- Independence has a 4.2 star rating with 4,007 reviews.
When is Five Four Restaurant & Drafthouse- Independence open?
Five Four Restaurant & Drafthouse- Independence is open now. It will close at 11:00 p.m.