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Fox Rent A Car
- Car Rental
- Los Angeles, CA
About this business
Fox Rent A Car, Inc. was founded in 1989 as a discount brand catering to airport travelers. Actively managed and owned by its founders, the organization has enjoyed robust growth and positive operating income for over twenty-five years. Established on the basis of joining technology-enabled efficiencies with proactive price management, Fox has been successfully growing airport rental market share and positioning itself as a viable alternative to the larger brands in the car rental space. With 19 major airport locations acro... read more
Location details
5500 W Century Blvd, 5500 W Century Blvd, Los Angeles, CA, 90045, United States
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Company failed to honor my reservation late on Christmas Eve, of all days. No offer of help, nothing even though the city was completed sold-out. The Operations Manager had some type of attitude and believe he was showing off in front of his employees how tough he was.
If I could put a 0 I would! We have been trying to get in touch with FOX since we got the vehicle. You call the office where you get the vehicle and they cant help with anything, call main office and keep getting call back saying call volume high please try again later, we have gotten then automated call back for 7 days now and yet to speak to someone. Emails have also been sent. We sent the rental car back half full and they fill the tank at their gas station at $3.86 a gallon however this car is a 25 gallon tank which mean... read more
Scam. I had pre-paid rental at Fox Car rental in Denver, Airport location, CO. The agent name Elijah first offered me multiple sales pitches for usual "coverage, equipment etc" then when I declined tried to defraud my credit card. He asked me to put the chip in then "sign for the deposit"...he hid several hundred dollars of already declined insurance coverage. When I discovered it then he tried to do the same with "extra hours fees" (which were already prepaid) when I declined then he (and also manager -I asked for) threaten... read more
This company offers low rates to entice customers and then sneaks in fees without letting the customer know. My $144 bill went to $355. You will also wait in line for hours! There is a reason their competitors are slightly more.
Fox Car Rentals are the worst car rental experience I've ever had. I booked online through Kayak.com, paid for the insurance, etc, everything online. Thought all I had to do was walk in and pick up. Wrong. Holiday weekend and only 2 people behind the counter. 5 renters ahead of me took over an hour to process. each of the 2 clerks tried up-selling features etc. Cars booked were not available but if willing to go up to next level for a small fee, etc. When I got up there, I told the clerk to just give me my car as I had paid ... read more
We renting from this company for our family vacation to Breckenridge. We waiting in line over an hour to rent our car. Then got in it and it was so DIRTY! They didn't even clean it from the last renters. Then once we Returned it we noticed that we left our iPad in there. We located it at their facility, and took a taxi back to there to claim it. They claimed they didn't have it even though my app said it was there. So apparently they have Thieves that work there. I do not recommend them at all and will never use them again! ... read more
As with many other reviewers, I signed up for a Fox rental because it had a cheap listing and then when I landed in Ft Lauderdale I was not allowed to rent a car without purchasing Fox's overpriced insurance. Literally the guy would not let me. When I kept insisting over and over and over that I had already gotten insurance through the booking agency and I didn't want Fox's insurance, he LIED and told me that this insurance doesn't meet Florida requirements. Following the rental, I checked into matters with the booking agenc... read more
STAY AWAY FROM FOX RENT A CAR. I booked a SUV with www.carrentals.com for $195.57 plus $72.00 of Insurance. On front desk the support guy told me that I have to pay some fees that other rentals like Hertz does not Charge. He offer an upgrade in insurance that I accepted. The total cost suppose to be around $360.00. Now they charged me more U$353.00 in credit card NOT considering what I anticipated to CarRentals broker. The total charged was US$620.57 for a one week Mini-SUV rental. At Hertz the quotation was US$320.00 with f... read more
STAY AWAY! Fox Rental failed to refund my husband's credit card for the hoax insurance charge most do not need and we did not need for Lost Damage Waiver.The sales agent at the counter should not have lied to us, forcing us to buy unnecessary insurance that doubled the cost of our original estimate when we pre-reserved the vehicle. We immediately discovered we didn't need this bogus insurance he insisted upon. We should have been able to change our agreement. Once arriving at our vacation spot, we immediately called the agen... read more
Frequently asked questions about Fox Rent A Car
How is Fox Rent A Car rated?
Fox Rent A Car has a 2.7 star rating with 8,242 reviews.
When is Fox Rent A Car open?
Fox Rent A Car is open now. It is open 24/7.