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FreedomCare - Queens

4.5

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Location details

118-35 Queens Blvd, Suite 414, Forest Hills, NY, 11375, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.5721 reviews
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Stephanie T's profile image
Stephanie T 
a year ago

One last thing I forgot to add in my previous review, is that FreedomCare truly does strive to keep both their caregivers and also, their patients happy and are always willing to help both my mother and I with anything that is needed! 

Thea N's profile image
Thea N 
a year ago

It's lengthy with the waiting process..l.but I think its a good company spoke to 5 different ppl (quiet confusing) before I got the help I needed so my caregiver can start but eventually everything worked out fine we are now 4 or 5 months in.No issues.Question?Do I (me) the patient, my caregiver is 7days...have to sign out every Saturday with picture an signature? 

Business response:

<p>Hi Thea! Thanks for the amazing feedback! Glad to hear things are working well for you.</p><p>To answer your question, yes. You would need to validate the clocking in and clocking out of the caregiver for ******** required compliance to ensure the services were being rendered. This helps decrease potential fraud that could occur on cases we service.</p><p>Thanks again for being part of FreedomCare!</p> 

Jada L's profile image
Jada L 
2 years ago

I had the pleasure of working with *************************************, and I cannot express how grateful and impressed I am with her services. From day one, ******* demonstrated a level of dedication and compassion that immediately put our minds at ease.She showed genuine care and empathy for her client. It was evident that she truly enjoyed her work and had a deep understanding of the needs and challenges faced by seniors. Throughout the entire engagement, she maintained the highest level of professionalism. She arrived ... read more

Amanda J's profile image
Amanda J 
2 years ago

Very satisfied with these services. Absolutely life changing for our family. 

Sonia N's profile image
Sonia N 
2 years ago

I’ve been with freedom care for years and my daughter is employed with them to take care of me at first when I joined I did have some complications but problem was resolved and I say they have improved a lot they very helpful and understanding never given an attitude by them I would recommend anyone to this company everyone is friendly when having problems with the app they help out to resolve the issue so yes I give it 5 stars 

Wilbert A's profile image
Wilbert A 
3 years ago

Very easy job working with freedomcare 401k and health benefits.My case is currently on hold it's been three weeks since the last time I logged in. 

Nicole B.'s profile image
Nicole B. 
3 years ago

I'm currently a employee of freedom care. Well actually my case is on hold. I haven't been paid since the 24th of September and I never received my first check. I honestly love the company I work for and I planned on staying with them for as long as they would have me. They went above and beyond with help and patience while I figured out this whole process of getting everything started. For two months everything was fine. I complained about my first check and my coordinator and everything changed. I had been clocking in the ... read more

Debra R's profile image
Debra R 
3 months ago

I think this place is a SCAM. My mother is 95, I am 66. Moms on Medicaid medical. You see these commercials all the time. But when I called yesterday, I got a call center in another country. With a non-American who asked for not only my mother's social security number but mine as well. What a joke. So you think I am just going to give out my Mothers info like that. I think not. With all these complaints I think all of us should start a lawsuit with **********************, along with caring.com and a place for mom. Yea if you... read more

Karen F's profile image
Karen F 
9 months ago

Horrible company to work with. Currently, mom released from nursing home Dec 18th, 2024 and now home as I'm the CDPAP. I can't get them to reinstate her even though they have had all the required documents as of Dec 18. Then they wanted more specific information during the Christmas holiday when everybody was closed!! I got that for them Dec 31st. I've called them and emailed multiple times. They keep ignoring me. What government agency can I report them too? 

Frequently asked questions about FreedomCare - Queens

How is FreedomCare - Queens rated?

FreedomCare - Queens has a 4.5 star rating with 721 reviews. 

When is FreedomCare - Queens open?

FreedomCare - Queens is open now. It will close at 5:00 p.m.