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FreedomCare - Queens

4.5

About this business

Location details

118-35 Queens Blvd, Suite 414, Forest Hills, NY, 11375, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.5721 reviews
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Theodore W's profile image
Theodore W 
a year ago

Beware they didn't pay so if someone in your family is sick just help them there not going to pay you for your hours.And there's no one to answer the phone.0 My name is ***************************** 

Business response:

<p>Hi ********! We're sorry to hear about the struggles you are having! I'm having someone from our team reach out to you to resolve some of the issues you are having.</p><p>Thank you for the opportunity to make this right for you!</p> 

Eli I's profile image
Eli I 
2 years ago

False statement and benefits, no communication, the worse assessment program for patients. They are rude, quick to cut your benefits off without letting you know. I been working here for a year, they decided to cut my medical benefits, flex allowance without letting me know, 3 months later when I had piles of doctors bills. I emailed 11 times is 3 weeks and to this day no answer. I am yet to speak to anyone even when I repeatedly sated I was seeking legal representation. Vey bad and upsetting. They reduce my vision allowance... read more

Business response:

Hi ***! Thank you for your feedback! While benefits that are offered may change, the communication on our part could have been a lot better! We are having someone reach out to you to discuss this matter and see if we can find a way to repair the relationship. We deeply apologize for your experience and thank you for the chance to make this right. 

Autumn D.'s profile image
Autumn D. 
2 years ago

Freedom care need to get their stuff together. They are quick to cut you off, however it seems like no one is hardly in the office to handle what needs to be handled. My worker went on maternity leave and my insurance call them to let them know hey she needs a temporary aid. No answer within 3 hours of a call. No call back for days then if you don't call them they will take that as abandonment. No good at all. They told my worker it would take 5 business days to get her money and it about to be a month. I have to call numero... read more

Tanya D's profile image
Tanya D 
2 years ago

BEWARE AND WARN OTHERS YO BE CAREFUL WITH THIS COMPANY. SEEMS TO BE A SCAM.THIS COMPANY FREEDOM CARE.... IT'S REALLY SEEMS AS IF THE ARE A SET OF SCAMNERS. TAKING ALL OF YOUR INFORMATION FROM BOTH PARTUES INVOLVED AND THEN ABSOLUTELY NOTHING HAPPENS. MONTHS IN WAITING... DONE ALL THE ***** INTERVIEWS N CALLS. OVER AND OVER AGAIN AND STILL NOTHING.... 6 MONTHS NO RESPONSE TI CALLS. DIFFERENT NUMBERS TI CALL... AND STILL NOTHING! BEWARE AND WARN OTHERS YO BE CAREFUL WITH THIS COMPANY. SEEMS TO BE A SCAM. 

Sue D's profile image
Sue D 
2 years ago

I hte the commercial about the granddaughter saying her gramma gave her so much as a child now its time to return the love. Well this granddaughter is getting payed to take care of her gramma so she is not doing it for free Im sure she would not do it if she didnt get paid I hate that commercial I wish they would take it iff 

Taisha G's profile image
Taisha G 
2 years ago

Freedom care is the worst.. I worked June 19th, ************************************************************************************************************************************ my Gmail twice I had not gotten paid for 3 weeks and was supposed to be paid every week. They are not a good company to work for. 

Robert H's profile image
Robert H 
2 years ago

They gave me the runaround for my care made my caregiver pay ******************************************* prove to give her any hours!!! Seems like a money grab Working on turning them in to the labor board!!! 

Miley C's profile image
Miley C 
2 years ago

We are stuck with the most incompetent person to deal with.I have asked to speak with her supervisor on numerous occasions, which then she completely blocks me.******* is rude & I don't appreciate her threats either! 

Sam S's profile image
Sam S 
2 years ago

I wish I could give it zero stars. I can not recommend people to avoid this company with any more vigor than I already have. I came home to help care for my mother in March. It is **** Since then, I have been bombarded with new demands and requests every time I am "about to schedule the orientation". I do not get a consistent person on my case and every time the poor person they assign to the phone (not their fault at all) when I can is tasked by the company with a new excuse to make up so that they do not have to provide th... read more

Frequently asked questions about FreedomCare - Queens

How is FreedomCare - Queens rated?

FreedomCare - Queens has a 4.5 star rating with 721 reviews. 

When is FreedomCare - Queens open?

FreedomCare - Queens is closed now. It will open on Monday at 8:00 a.m.