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Friendship Ford
- Automotive
- Bristol, TN
About this business
Location details
3192 West State St, Bristol, TN, 37620, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 8:00 p.m. | |
| Tue | 08:00 a.m. to 8:00 p.m. | |
| Wed | 08:00 a.m. to 8:00 p.m. | |
| Thu | 08:00 a.m. to 8:00 p.m. | |
| Fri | 08:00 a.m. to 8:00 p.m. | |
| Sat | 08:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
RecommendedI want to thank Friendship for sponsoring the adoption process at the animal shelter. We had been trying to decide when was the right time to let my niece adopt a cat. She had been lonely since her Mom (my sis) passed this passed Feb from cancer. But we wanted to be sure she was ready for the responsibility of owning a cat. We had been to the shelter many times but the timing wasn't right. We decided to drive over there again just to see what happened. A tall guy in a Friendship shirt was there with a beautiful dog. ... read more
Business response:
Thank you so much for your kind words, Doris Nolen. We really appreciate you taking the time out to share your experience with us. We take pride in our community and encouraging others! Cheers, Friendship Ford
RecommendedThey were very friendly and did not push us in anyway to buy. Great people to work with. Just felt at home. They also have great selections to pick from.
i really hate to be that person but we paid 6k for my 2019 explorer to get a water pump & timing chain when we picked up my car a week later after they told us it was fixed i made it 30 minutes down the road and my low engine oil pressure light came on. i pulled over and my husband noticed they didn’t put my dipstick to check my oil back in. oil was all over the bottom of my car not knowing if it done damage we had it towed back to the dealership. the next morning we got a call at 9am mind you they open at 8am saying that th... read more
Business response:
We apologize for any inconvenience with your Explorer's service issues and oil pressure problems. Please contact us at (423) 652-6200 to resolve this matter.
Do not buy from them! They take advantage of people! They resell unsafe vehicles!
Business response:
We're disappointed to hear about your experience. Please contact us at (423) 652-6200 to discuss this further. We thought we had resolved issue after we serviced and did numerous tests. We are working with Ford and customer to resolve issue.
It’s sad to say that you sell someone something that is garbage and very likely to get them hurt right off the lot but hey if that’s your thing go there they got your back 0 out of 0 recommend
Business response:
Thank you for bringing this to our attention. Please feel free to reach out to us at (423) 652-6200 to discuss your concerns further. We thought we had resolved the issue after we serviced and did numerous tests. We are working with Ford and customer to resolve issue.
Selling an elderly couple an unsafe car is not good business, especially a car that was already purchased back with issues and should’ve been sent back to Ford! Salesman here will look you right in the face and lie!
Business response:
We're concerned to hear about your experience. Please contact us at (423) 652-6200 to discuss this further. We thought the issue had been resolved after we serviced and did numerous tests. We are working with Ford and customer to resolve issue.
Sold my family a lemon buy back car and removed it from the car fax by manipulating the paperwork.
Business response:
It's regrettable to hear about your experience. Please contact us at (423) 652-6200 to discuss this further. We had service the vehicle and thought it was repaired after numerous test. We are working with Ford and the customer to resolve the issue.
Welcoming upon arrival. Waiting on oil change & tire rotation was about 1hr & half. Waiting area was comfortable. My only issue was the care for my car. After getting my car back, hand & arm prints on door frame and around window on both sides of car. I have white leather interior and oily hand prints was on door handle and arm rest. The seat was stained with dye from mechanics clothing.. I don’t think I will be getting my car serviced here again. Cars are too expensive and should be taken care of when in their care. They ha... read more
Business response:
Apologies for falling short in caring for your car during the service. We appreciate your perspective and will address these issues. We did have plastic seat cover over the seats and have offered to clean up your vehicle. Once again we apologize for the incident.
Frequently asked questions about Friendship Ford
How is Friendship Ford rated?
Friendship Ford has a 4.6 star rating with 3,633 reviews.
When is Friendship Ford open?
Friendship Ford is open now. It will close at 8:00 p.m.