Friendship Ford

Samantha Warren 

on Facebook

3 years ago

EXTREMELY DISSATISFIED with the service department. Brought in our F150 for an oil change. Noticed within the following week that it was leaking oil and my husband confirmed it was from the oil plug. Brought it back to the dealership, for the second Saturday in a row, only for the service department to claim it was not leaking and it was only oil dripped on the pan from the oil change that we were seeing. They tried to turn my husband away without fixing the problem TWICE during this visit. My husband had to crawl under the ... read more

Megan Morgan 

on Facebook

3 years ago

Recently drove from WV to buy a 2020 Ford Explorer from friendship. Thought I had got a good deal and was happy. Only to get it home and find the horn doesn’t work, the 360 camera doesn’t work, there’s a rip in the leather. It has a clean car fax but find it was wrecked and the front right lower bumper is being held together by a drywall screw. I’ve wanted an Explorer for so long and I’m very disappointed that this has been my experience. I want to say I would recommend this dealership but I can’t. I’ve bought used cars befo... read more

Elijah H. Hankins 

on Facebook

  Recommended

3 years ago

My wife and I purchased a new Ford Escape a few months ago after seeing an online listing. My wife scheduled a test drive and upon dealing with Nathaniel, we felt very comfortable with his salesmanship and followed through with our purchase after a perfectly executed puppy dog close. A few thousand miles later we schedule an oil change through the service department because the vehicle purchase came with 3 free oil changes redeemable through FordPass for Wednesday morning (10/27/21) at 8:00 AM. Upon arrival and check-in with... read more

Wallace Mullins 

on Facebook

4 years ago

I called looking for a new F250. I found one I liked at another dealer and asked the salesman if they could do a dealer trade. He said he would check. I kept checking back with him. He finally stopped answering my calls. I was wanting to give them a try but if this is the way you all do business no thanks. 

Brandon Moore 

on Facebook

4 years ago

in 2019 I bought 2018 F150 with the 3.5l ecoboost here with 29,___ miles on it. When I bought it, the DEALERSHIP sold me a powertrain extended warranty on it for an extra $2500 added to my loan, that's 4 truck payments. I've brought it there for an oil change each time, even had the broken struts replaced there, all warranty work done there. Right at 69,000 miles the cam phasers go bad. I bring it in the first day and am told yeah my warranty will cover it, but come back next week because they have to get me a rental. Come b... read more

Christina Holmes Senters 

on Facebook

4 years ago

I came through with my elderly father. He can't walk long distances. The lot is set up so you can't drive by the cars. You must get out and walk. So, he drove off the lot and to one he could function in properly. Frustrating construction. Will not be back. 

Josh Leonard 

on Facebook

4 years ago

My wife and I were denied a cash payment for a car and was told that we had no choice to finance a payment for a vehicle and then we were told that the prices were set and there was nothing that we could do to change that. I will never be back to any friendship location at all. 

Mike Gentry 

on Facebook

4 years ago

Bought a car there last week it ran for 4 days and broke down on interstate 81 now sitting on ramps in my driveway!!!!!!! 

Kevin Scott Chatman 

on Facebook

  Recommended

4 years ago

Very nice employees and great place to look at new ford vehicles.