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Friendship Ford
- Automotive
- Bristol, TN
About this business
Location details
3192 West State St, Bristol, TN, 37620, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 8:00 p.m. | |
| Tue | 08:00 a.m. to 8:00 p.m. | |
| Wed | 08:00 a.m. to 8:00 p.m. | |
| Thu | 08:00 a.m. to 8:00 p.m. | |
| Fri | 08:00 a.m. to 8:00 p.m. | |
| Sat | 08:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Let me start off by saying Greg Dawson who sadly no longer works there is amazing. He was the best car salesman I have ever worked with and I don’t think he knew anything about the vehicle being messed up when he sold it to us. However everyone else at this dealership is a joke. The car we bought had a bad transmission that they managed to mask until we drove it off the lot. After we test drove it they took it in the back to “detail it”. Had the car 6 days before we had to take it to the Lenoir location to be diagnosed b... read more
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I absolutely will never recommend any of the Friendship dealerships to anyone. I found a car online I wanted so I contacted them. They assured me it was available. It was at a Friendship out of town but they also assured me that getting it to Bristol was not a problem. I spoke to them on the phone 3 times and numerous text messages over two days. After telling me it was still available the second time I let them run my credit. BIG MISTAKE. After telling me the car was available and running my credit for the car, they sold it... read more
Business response:
I am sorry to see about your bad experience with the Jeep store. I will be glad to discuss matter with the General Manager at that store. You left the review on Ford Bristol store and we try our best provide our customers with great service. I hope you reconsider you opinion to never do anything with Friendship Dealerships and would love an opportunity to earn your business.
They are good when buying and when servicing but if you have other issues good luck. I had a issue for 3 years and over 20,000 miles while still under warranty and the issue was never resolved and didn't seem like there was much of an attempt to make it right either.
Business response:
Steven, we are in the business of making customers for life and we are always looking to make it right and a wonderful experience from start to finish... Hopefully, we can help if it's in our control!
Frequently asked questions about Friendship Ford
How is Friendship Ford rated?
Friendship Ford has a 4.6 star rating with 3,633 reviews.
When is Friendship Ford open?
Friendship Ford is open now. It will close at 8:00 p.m.