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Friendship Ford
- Automotive
- Bristol, TN
About this business
Friendship Ford is your trusted local Ford dealer in Bristol, TN, dedicated to meeting all your service, new car sales, and used car sales needs. Our dealership offers an extensive selection of new and used Ford vehicles, ensuring you find the perfect car to match your needs and lifestyle. Our experienced sales team is here to assist you every step of the way, providing personalized service and expert advice. Additionally, we offer a comprehensive range of service and repair options, ensuring your Ford is always in excellent... read more
Location details
3192 West State St, Bristol, TN, 37620, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 8:00 p.m. | |
| Tue | 08:00 a.m. to 8:00 p.m. | |
| Wed | 08:00 a.m. to 8:00 p.m. | |
| Thu | 08:00 a.m. to 8:00 p.m. | |
| Fri | 08:00 a.m. to 8:00 p.m. | |
| Sat | 08:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
DO NOT shop here!!! We took our 2014 Ford Escape in for a transmission light. They needed the car over night- no big deal. Spent over $400 to “fix it” only to drive from there to Abingdon for it to come back on again. I didn’t even make it all the way home. So, we of course took it back as soon as they could get us back in which wasn’t until the next week- UNACCEPTABLE. We were just there and you didn’t fix our vehicle. It should have been brought back the very next day to figure out what they missed. Our 2014 Ford with 75,0... read more
Sorry customer service.Never buy or have a service work done.
Our first time there. We drove 2 hours to trade with them. They would not work with us at all on our trade. Will not be back
RecommendedThe sales team doesn’t pressure you into buying a vehicle. They assist you in buying a vehicle.
I am happy with the people at the dealership. They were friendly and helpful despite all this issue with the transmission in my 2014 Ford Focus SE Flex Fuel. I am, however, deeply upset with Ford as a company. I should not have to spend over $1000 to fix a transmission problem their company created by putting in faulty clutch in my vehicle. I’m still waiting for a callback from the claims office lady in Ford on their decision. I used to love Ford as a company and I adore this dealership. But as a Ford customer I am very diss... read more
Friendship ford lies, they do not keep their word. We have had nothing but trouble with the DVD players that were installed by ford in our expedition within the first year of owning the vehicle. this issues occurred during our bumper to bumper coverage and we were told that once it occurred during this timeframe they would be covered always. Well they have changed their story now.They are saying the Company that ford got them from,Invision, has to cover after ford told us that one had been ordered and would be replaced. We a... read more
Place is a joke they will quote you one truck and then after you get the numbers call you back and raise the price
Update: 12/6 Friendship worked with me to address the issues below. When mistakes are made a good company stands up and does the right thing. Friendship did the right thing and saved me and my family as a future customer. Thank you for working through these issues. Purchased a 2018 Expedition over the weekend. What a debacle. Was provided a price initially that didn’t include all my rebates. Had to go back and provide a new price with all the rebates. Gave a price not to exceed. They came in “close” only to find out it was... read more
Purchased a 2014 Explorer from this dealership in February of 2018. The Explorer did not have head rests and I was told that they would be ordered and they would call when they came in. They did give me head rests from another explorer that worked, but not the same color of stitching. A month went by and I noticed that I did not receive a payment book from Wells Fargo (we financed at the dealership). I called Wells and they had nothing for me, no account, not even an inquiry for an account. Absolutely nothing. So, I called t... read more
Frequently asked questions about Friendship Ford
How is Friendship Ford rated?
Friendship Ford has a 4.6 star rating with 3,448 reviews.
When is Friendship Ford open?
Friendship Ford is open now. It will close at 8:00 p.m.