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Friendship Ford
- Automotive
- Bristol, TN
About this business
Location details
3192 West State St, Bristol, TN, 37620, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 8:00 p.m. | |
| Tue | 08:00 a.m. to 8:00 p.m. | |
| Wed | 08:00 a.m. to 8:00 p.m. | |
| Thu | 08:00 a.m. to 8:00 p.m. | |
| Fri | 08:00 a.m. to 8:00 p.m. | |
| Sat | 08:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
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I absolutely will never recommend any of the Friendship dealerships to anyone. I found a car online I wanted so I contacted them. They assured me it was available. It was at a Friendship out of town but they also assured me that getting it to Bristol was not a problem. I spoke to them on the phone 3 times and numerous text messages over two days. After telling me it was still available the second time I let them run my credit. BIG MISTAKE. After telling me the car was available and running my credit for the car, they sold it... read more
Business response:
I am sorry to see about your bad experience with the Jeep store. I will be glad to discuss matter with the General Manager at that store. You left the review on Ford Bristol store and we try our best provide our customers with great service. I hope you reconsider you opinion to never do anything with Friendship Dealerships and would love an opportunity to earn your business.
They are good when buying and when servicing but if you have other issues good luck. I had a issue for 3 years and over 20,000 miles while still under warranty and the issue was never resolved and didn't seem like there was much of an attempt to make it right either.
Business response:
Steven, we are in the business of making customers for life and we are always looking to make it right and a wonderful experience from start to finish... Hopefully, we can help if it's in our control!
They will sell a car right out from under you. They’re the worst stealership
Business response:
We apologize for any inconvenience we may have caused, Stephanie. Unfortunately, due to the high demand of preowned inventory we are unable to hold vehicles. We do have a great selection of other units available, so please let us know if you would be interested in purchasing another available option.
EXTREMELY DISSATISFIED with the service department. Brought in my F150 for an oil change. Noticed within the following week that it was leaking oil and confirmed it was from the oil plug. Brought it back to the dealership, for the second Saturday in a row, only for the service department to claim it was not leaking and it was only oil dripped on the pan from the oil change that we were seeing. They tried to turn me away without fixing the problem TWICE during this visit. I had to crawl under the vehicle and show the service ... read more
EXTREMELY DISSATISFIED with the service department. Brought in our F150 for an oil change. Noticed within the following week that it was leaking oil and my husband confirmed it was from the oil plug. Brought it back to the dealership, for the second Saturday in a row, only for the service department to claim it was not leaking and it was only oil dripped on the pan from the oil change that we were seeing. They tried to turn my husband away without fixing the problem TWICE during this visit. My husband had to crawl under the ... read more
Frequently asked questions about Friendship Ford
How is Friendship Ford rated?
Friendship Ford has a 4.6 star rating with 3,709 reviews.
When is Friendship Ford open?
Friendship Ford is open now. It will close at 8:00 p.m.