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Friendship Ford
- Automotive
- Bristol, TN
About this business
Friendship Ford is your trusted local Ford dealer in Bristol, TN, dedicated to meeting all your service, new car sales, and used car sales needs. Our dealership offers an extensive selection of new and used Ford vehicles, ensuring you find the perfect car to match your needs and lifestyle. Our experienced sales team is here to assist you every step of the way, providing personalized service and expert advice. Additionally, we offer a comprehensive range of service and repair options, ensuring your Ford is always in excellent... read more
Location details
3192 West State St, Bristol, TN, 37620, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 8:00 p.m. | |
| Tue | 08:00 a.m. to 8:00 p.m. | |
| Wed | 08:00 a.m. to 8:00 p.m. | |
| Thu | 08:00 a.m. to 8:00 p.m. | |
| Fri | 08:00 a.m. to 8:00 p.m. | |
| Sat | 08:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
If I could give 0 stars, I would. I am traveling from out of town when my car unexpectedly broke down on Monday evening. I had my car towed to the dealership and called first thing Tuesday morning. The car had apparently been left at the wrong location and after multiple calls to the tow company & dealership it was located at the Dodge dealership, a few buildings away. It is now Thursday and they don’t expect to get my car done until end of day Friday. I have been stranded here in Bristol since Monday night and will be here ... read more
RecommendedLet me tell y’all about my Friendship Ford of Bristol experience today. I purchased a Nissan Frontier truck from them with the salesman Timothy Counts. Tim checked in on me a few days ago to make sure my tags had came in( which they hadn’t) about the time he was messaging me I started to have some ABS trouble with the truck. I called Nissan considering the truck has 40k miles I figured it would have warranty but it didn’t. I let Tim know about it and I started looking for parts to repair the truck. I looked down at my ph... read more
Came and looked at Vehicle. Priced 10800. Spoke several times. Looked like we couldn’t agree on price. Salesman asked if we could do $10000. We stated that might work and we may contact next business day (Monday). When contacted on Monday, we were told, Friendship changed their mind and it would take $10200 today. Friendship don’t keep their word and won’t stand on their quote. Also told during dealings, there is a $75 charge passed on to customers because Friendship is located within city limits. Really? You charge customer... read more
I could not believe the TERRIBLE AND DISRESPECTFUL service i received at this dealership. I was in the market for a used suv and found one i liked on their website. I reached out to the sales team and they were polite and helpful and because i was coming from a distance even took a video of the vehicle for me. I thought about it and called and made and offer on the vehicle and the sales lady gave me the usual response of "let me talk to my manager and i'll call you right back". Well that was a Tuesday evening, come Wedne... read more
had worked out a deal over internet and was on iur way to pick up the truck and they sold it out from under us.
extremely poor customer service and sales staff not once or twice but three times has my dad been there for same trucks to look at and to purchase one of them well ome was constantly in the garage and they lost the other. each time my parents called ahead before they went and were told to come down they had them available to look at and then after a 45 minute drive to get there and not to mention the 2 or so hour the staff had to get the trucks ready before hand my parents told they cant find them. well today my parents call... read more
How unfortunate that you have to have a sales person to even view the cars on the lot due to their gates remain locked during business hours. This is the only Friendship lot that I have noticed does this. After speaking with a salesperson and requesting allowance to drive through the lot, we were told no because of the possibility of someone whipping through and hitting a car. Not sure how often this may happen. I assume more than people who purchase vehicles. Maybe it is common on this lot. My boyfriend is in a wheelchair a... read more
poor customer service...poor after sale service...no customer support..had to ask another dealership questions about my purchase...good price...tho..
Service Department are liars. The guy my husband talked to guaranteed our remote start would be fixed (that they messed up) when we left but of course they didn't even try. The assistant Manager was so rude to us when we left we will never go to the Bristol dealership again. If you have any recalls or trouble with your Ford you better choose a different dealership to take it to. They also left wires hanging loose the first time we took it there 2 hours we waited and they told us they had the part to fix recall. they didn't h... read more
Frequently asked questions about Friendship Ford
How is Friendship Ford rated?
Friendship Ford has a 4.6 star rating with 3,448 reviews.
When is Friendship Ford open?
Friendship Ford is open now. It will close at 8:00 p.m.