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Friendship Ford
- Automotive
- Bristol, TN
About this business
Location details
3192 West State St, Bristol, TN, 37620, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 8:00 p.m. | |
| Tue | 08:00 a.m. to 8:00 p.m. | |
| Wed | 08:00 a.m. to 8:00 p.m. | |
| Thu | 08:00 a.m. to 8:00 p.m. | |
| Fri | 08:00 a.m. to 8:00 p.m. | |
| Sat | 08:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
I purchased a 2014 ford focus from friendship new on the lot 3 years ago 3 weeks later it was in the shop it stays in there.. And now again the clutch has went out which was a recall and now they want to charge me to fix it.. They seem to have trouble making things right. Its not the sells people it's the service dept. I hope they can sleep now cause I'm stuck with a piece of junk...
Won't ever buy another Ford. Liked that Ford didn't take money from the government. So I gave them my business. What a mistake. Got tied of having problems with used cars so I bought a new car. Don't buy a Focus you'll regret it. The transmission will give problems from day 1. Just had clutches put in under warranty and 6 days later it says to pull over that the transmission is overheating. Maybe why I keep getting letters trying to get me to joining a class action lawsuit.The people at the dealership are nice enough. But w... read more
Business response:
Thank you so much for you honest feedback, I have notified our management team and someone will be in touch soon.
Spent over $3000 on repairs for a car that was bought in October. Was supposed to have an inspection of some sort to prevent this. They will do nothing to rectify this. Will not go back.
Spent over $3000 on repairs for a car that was bought in October. Was supposed to have an inspection of some sort to prevent this. They will do nothing to rectify this. Will not go back.
Just bought 2 cars here in the last week with the worst dent repair I've ever seen on them. Had to get the managers involved
Never in my life have I been treated with such disrespect . Will not be back!!!!
Just wanted too take the time to thank friendship Ford for NOT selling me a Ford Escape 4X4.. I got the best deal ever at FREEDOM FORD, Wise, Va !!!!
Honest dealership and service department. They have always done what they said the would and have never tried to sell me something I didn't want. Service dept. is impeccable.
Frequently asked questions about Friendship Ford
How is Friendship Ford rated?
Friendship Ford has a 4.6 star rating with 3,633 reviews.
When is Friendship Ford open?
Friendship Ford is open now. It will close at 8:00 p.m.