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Friendship Ford

4.6
  • Automotive
  • Bristol, TN

About this business

AutomotiveCar Dealers

Location details

3192 West State St, Bristol, TN, 37620, United States

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WeekdayScheduleStatus
Mon08:00 a.m. to 8:00 p.m.
Tue08:00 a.m. to 8:00 p.m.
Wed08:00 a.m. to 8:00 p.m.
Thu08:00 a.m. to 8:00 p.m.
Fri08:00 a.m. to 8:00 p.m.
Sat08:00 a.m. to 8:00 p.m.
SunClosed
4.63,556 reviews
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Amanda Ng's profile image
Amanda Ng 
7 years ago

How did friendship ford ruin my day? Well I can tell you that I am a full time student in nursing school and in the midst of my finals I am currently waiting outside of Honda Kingsport to get a freaking battery replaced in my sisters car that she bought there 2 weeks ago. Not to mention I had to drive over to her house this morning and jump her off. This is a BIG inconvenience to me because I’m spending my day at a Honda dealership getting a battery replaced in a car that she bought from YOUR dealership that you would NOT re... read more

Linda Gay's profile image
Linda Gay 
7 years ago

Very friendly and courteous staff. We were having two vehicles serviced- both purchased at Friendship- our Volvo and a new Ford 250. We were given a loaner for the day while our vehicles were being serviced. Unfortunately, when I stepped back into my Volvo, which they had driven up for me and was running, I drove over to Sam's and turned the vehicle off - a battery light came on. I went shopping and came back out and the "low battery" light came back on. It is hard for me to believe that I was told everything was done t... read more

Linda Gay's profile image
Linda Gay 
7 years ago

Very friendly and courteous staff. We were having two vehicles serviced- both purchased at Friendship- our Volvo and a new Ford 250. We were given a loaner for the day while our vehicles were being serviced. Unfortunately, when I stepped back into my Volvo, which they had driven up for me and was running, I drove over to Sam's and turned the vehicle off - a battery light came on. I went shopping and came back out and the "low battery" light came back on. It is hard for me to believe that I was told everything was done t... read more

Phil Canter's profile image
Phil Canter 
8 years ago

My visit was great. I sort of knew what my problem was (a bad #3 coil-on-plug) and what I wanted (new plugs). After the $99 evaluation, I was told I needed a #3 coil-on-plug and new plugs. I left my 2008 Expedition overnight for the service. When I was informed of their assessment, I was asked if I wanted a de-carbonization and that this would help to remove the plugs without breakage—that I would have to pay for. Of course I agreed. Pickup was a breeze at 7:31 on Friday morning. A friendly face that early on a cold F... read more

Ricky Johnson Sr.'s profile image
Ricky Johnson Sr. 
8 years ago

We took our mini pumper down there to have some work done on it our appointment was at 1 pm they did not get to it till 4 pm why do they tell u to be there at 1 then they don't get to it till 4 

Ricky Wayne Johnson Sr.'s profile image
Ricky Wayne Johnson Sr. 
8 years ago

We took our mini pumper down there to have some work done on it our appointment was at 1 pm they did not get to it till 4 pm why do they tell u to be there at 1 then they don't get to it till 4 

Thompson Brian Millerman's profile image
Thompson Brian Millerman 
8 years ago

Where to start...... Chase the salesman from the Hyundai dealership, professional and did his best. But when you buy a car at the Hyundai dealer we were sent across the street to the ford lot for negotiations and all the joy after that. After settling on a price and waiting for 2 hours for final paperwork, finance wants to talk to me. I told him i already had a line of credit through my bank. They were astonished. They didn't even want to do the deal if I didn't use their financing. I am a small business owne... read more

Joseph Brian Thompson's profile image
Joseph Brian Thompson 
8 years ago

Where to start...... Chase the salesman from the Hyundai dealership, professional and did his best. But when you buy a car at the Hyundai dealer we were sent across the street to the ford lot for negotiations and all the joy after that. After settling on a price and waiting for 2 hours for final paperwork, finance wants to talk to me. I told him i already had a line of credit through my bank. They were astonished. They didn't even want to do the deal if I didn't use their financing. I am a small business owne... read more

Julie St. Christopher's profile image
Julie St. Christopher 
8 years ago

LIARS!!!! We've tried them in the past and came up short. Really weren't satisfied, but thought we'd give them another shot. This time, ee came in pre-approved!!! with a credit union bank for a certain amount, we had our APR and monthly payment all set. NO NEED TO CHECK CREDIT! We were interested in rebates through Ford. They lied about checking on rebates for us. Said no rebates AND then they ran our credit several times WITHOUT permission!!! 

Frequently asked questions about Friendship Ford

How is Friendship Ford rated?

Friendship Ford has a 4.6 star rating with 3,556 reviews. 

When is Friendship Ford open?

Friendship Ford is closed now. It will open at 8:00 a.m.