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3701 Stevens Creek Boulevard, Santa Clara, CA, 95051, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 9:00 p.m. | |
Tue | 7:00 a.m. to 9:00 p.m. | |
Wed | 7:00 a.m. to 9:00 p.m. | |
Thu | 7:00 a.m. to 9:00 p.m. | |
Fri | 7:00 a.m. to 9:00 p.m. | |
Sat | 8:00 a.m. to 9:00 p.m. | |
Sun | 10:00 a.m. to 8:00 p.m. |
Power Transfer Box Repair Excellent customer service and earlier than expected repair.
Business response:
We're glad that everything went smoothly and quickly, Alonso! Thank you for your business!
My service Great service as usual!!! I was give a ride home and also a ride back.
Business response:
We're pleased to hear everything was completed to your satisfaction, Mohammad. We hope to be of service to you again! Take care!
Thank you! John was very helpful and professional! Thank you.
Business response:
It's great to hear that John made your visit with us fantastic! Thank you for your business, Keith!
Muffler repair It was not a good feeling when my muffler fell off but when Ford fixed the issue the vehicle seems to run like new again.
Business response:
We're glad that we could help, Ramon! We wish you many happy miles with no more issues!
They Finally Are Getting it Right!!! You've come a long way in the 4 years that I have been taken my F-150 there. The experiences have gone from very poor to very good.
Business response:
Thank you, Garrett! We appreciate you recognizing our efforts for improvement, and we are grateful that you've been with us as we have gotten better. Your loyalty and continued business is certainly recognized. We look forward to seeing you next time!
VP Operations great service I was very happy to work with sales and Finance, thank you vary much
Business response:
Thank YOU, Shimon. It was a pleasure working with you to help you find your new vehicle. We appreciate your business!
Recall Good Service. Nice People, Car is working. Had to bring it in because of a recall.
Business response:
Thanks for your review, Sven. We know that recalls can be frustrating, so we are glad that we were able to make everything smooth and easy for you. Remember us for any service needs you may have in the future! Thanks again!
Ford focus With the help of Mike an I was able to finance my first car. Patient and encouraging he is really good at his job id highly recommend Ford to others
Business response:
Thank you so much for your kind words and recommendation, Melanie! We look forward to working with you in the future.
Oil not filled correctly after oil change Brought the car for a repair and service. One of the service points was changing oil. When I got the car back and drove away, the oil light was blinking and I had to go back. At that time the service department was closed (after 6 PM). Luckily there still were some people there to help. Apparently the oil level was on the low side and they needed to fill it correctly.
Business response:
Hey George, thank you for taking the time to write this review. We apologize for the inconvenience that you experienced. Please know that this is an isolated incident, and we always assure that our customers' service is done right the first time. We must have made a mistake this time, and we are very sorry. We're glad that we were still there to be able to make things right. Please contact us if there is anything more that we can do, and we hope that you will give us another chance to show you how capable we are!
Frontier Ford has a 4.3 star rating with 5,805 reviews.
Frontier Ford is open now. It will close at 9:00 p.m.