Frontier Ford's cover image
Claimed

This profile has been claimed by the business owner or representative.

Frontier Ford

4.3

About this business

Location details

3701 Stevens Creek Boulevard, Santa Clara, CA, 95051, United States

Get directions
WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 9:00 p.m.
Sat8:00 a.m. to 9:00 p.m.
Sun10:00 a.m. to 8:00 p.m.
4.35,805 reviews
Select a rating
Margaret Dodson's profile image
Margaret Dodson 
8 years ago

Service/Ford Escape My Ford Escape was the second vehicle I have purchased from Frontier Ford. I make appointments for service and get in, it seems like sooner than just showing up. The service advisor was helpful in listening to me on the service I wanted. He didn't try to"sell" me any other services. I also like it when the tech, that works on my vehicle, may see something that might need to be taken care of at a later date and puts that in a report for me to read over. 

Business response:

Your satisfaction means a lot to us, and we truly appreciate you choosing Frontier Ford for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. 

Randall Job's profile image
Randall Job 
8 years ago

vehicle service Very efficient service operation. Quick write up in service drive, Repairs done on time. 

Business response:

Thanks for the review, Randall! We're grateful for your business! 

Lisa Cantu's profile image
Lisa Cantu 
8 years ago

Didn't even intend to buy a Ford... :0) Solid experience overall. Originally came in to look at options for my boyfriend but he wasn't quite ready to pull the trigger. While Calvin worked with him, I wandered off to check out the Ford Edge, a car I had never looked at before. Between Calvin and Kyle, I learned a lot about the vehicle and ended up loving it. Jack also helped out once we started talking "deal" and all three were really great. Good customer service and follow-up. They are definitely a strong and positive repres... read more

Business response:

Lisa, our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again! 

Fanny De Avila's profile image
Fanny De Avila 
8 years ago

Please Excellent Always that I need to take my car to review or fix it I get an excellent attention from Francisco and his team 

Business response:

Thank you for writing this fantastic review and giving our dealership such a high star rating! We hope to be of service to you again! Take care! 

Bryan's profile image
Bryan 
8 years ago

Provided great service for recall inspection Accommodated my need to drop off the minivan a little later. Was provided a ride home and a pickup the next day. Thanks for servicing the recall. 

Business response:

We're glad we could assist you, Bryan! Thanks for the opportunity to earn your business! 

Hansell Wilson's profile image
Hansell Wilson 
8 years ago

Great service! Great, speedy service. Appointment scheduling was easy. The customer service was great. Would for sure recommend to a friend. 

Business response:

Thanks for your recognition of our efforts, Hansell! 

Martha Dominguez's profile image
Martha Dominguez 
8 years ago

Super excited! I could not be happier with my 2015 Ford Escape Titanium. It is the car of my dreams and Malik, Jaime and all the crew made the whole experience so smooth and easy. I've never financed a car before, so it was a scary thing to do. Once I met Malik, I knew I'd be alright. Thank you so much. 

Business response:

Thank YOU, Martha! It was a pleasure working with you and helping you find your new ride. We hope you love the new Escape! 

Steve Flynn's profile image
Steve Flynn 
8 years ago

Frontier Ford New Tires, and Alignment, Generally happy with the new tires I got but did not see the final cost until AFTER I picked up my vechicle 

Business response:

We really appreciate your feedback! Thank you again for choosing Frontier Ford, and we hope to see you again soon! 

Jesus Loaiza's profile image
Jesus Loaiza 
8 years ago

Great service, quality people I was treated like family and you guys are the best at what they do. Thank you for been this way. 

Business response:

Thank you, Jesus. It was a pleasure working with you and we are glad to have earned your business. Thanks again! 

Frequently asked questions about Frontier Ford

How is Frontier Ford rated?

Frontier Ford has a 4.3 star rating with 5,805 reviews. 

When is Frontier Ford open?

Frontier Ford is open now. It will close at 9:00 p.m.