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3701 Stevens Creek Boulevard, Santa Clara, CA, 95051, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 9:00 p.m. | |
Tue | 7:00 a.m. to 9:00 p.m. | |
Wed | 7:00 a.m. to 9:00 p.m. | |
Thu | 7:00 a.m. to 9:00 p.m. | |
Fri | 7:00 a.m. to 9:00 p.m. | |
Sat | 8:00 a.m. to 9:00 p.m. | |
Sun | 10:00 a.m. to 8:00 p.m. |
Overall 5 Stars Very satisfied and always an excellent job by Service Adviser.
Business response:
We're glad that you had a great visit, Beasta! Thanks for coming in!
Good service Fast service. Got the car back in a couple of hours.
Business response:
We're glad we could provide great service, Yongsheng! Thanks for coming to Frontier Ford!
Highly Recommend Service and Purchase Here!!! The technician who assisted us was very patient, understanding, and responsive, from start to finish. He took the time to understand the issues we were facing with our vehicle, and helped explain any questions or concerns we had regarding service plans and costs. He kept us updated throughout the entire process, and our car was fixed in a timely and efficient manner. Although I can't remember his name as I write this review, I will always remember the continually outstanding serv... read more
Business response:
Thanks for the review, Paul! At Frontier Ford, we pride ourselves on offering service that is fast, efficient, and friendly. Thanks for coming to us and we hope that your vehicle runs smoothly for as long as possible!
Great place to go for a new car, and service. It did take a while before anyone talked to me. It was my first time bringing in my new car, so I got out and asked the service people if I was suppose to go in or if someone was going to come to my car. They finally did and then everything was fine.
Business response:
Hey, Anna. Sorry for the confusion! We normally don't have this kind of oversight, so we're glad we could make up for it in the end. We'll be sure to make your visit worth your while next time and we thank you for being a great customer of Frontier Ford!
Oil Change I took my car to Frontier Ford for oil change and tire rotation. They did the job while I was waiting. The service advisor was very courteous.
Business response:
We're happy you had a great experience with our service department, Abi! Thanks for choosing Frontier Ford!
Need internet improvements The overall experience was very good. The internet side is not user friendly. I created a login a long time ago and check it once in a while to see if I can see all the maintenance records. I see none! I asked service the last two times about it and was told both times they would look into getting that information for me. I have not heard yet and as of yesterday nothing. Thanks for your time, Allen
Business response:
We appreciate your feedback of our Staff's outstanding service, Allen! Thank you so much for being one of our valued guests and we look forward to your next visit!
2016 Ford Transit 350 Wagon Alfonso was the salesman who worked with us and he was able to answer all our questions in a polite and professional manner. The car we purchased did not have a tire jack in it, but Alfonso contacted Jesus who was able to order a new one and Jesus also re-programed one of the keys. We were very satisfied with the service.
Business response:
Hey Dennis! We are glad that you're satisfied with the service that we provided for you. We wanted to ensure that you had everything that you needed with your new vehicle purchase, so we were happy to help. Thanks for giving us a chance and give us a call if there is anything more that we can do for you!
Ford flex Great was answered all questions and was very welcomed when I didn't even make an appt for my services
Business response:
Thanks for the review, Stephane! We're glad we could get you taken care of and we hope that you and your Flex are doing well!
Frontier ford Positive experience, the gm Mark podesta is a very honest man
Business response:
Thanks for the endorsement, Joseph! We're glad Mark has left you with a good impression. Thank you for choosing Frontier Ford!
Frontier Ford has a 4.3 star rating with 5,805 reviews.
Frontier Ford is open now. It will close at 9:00 p.m.