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3701 Stevens Creek Boulevard, Santa Clara, CA, 95051, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 9:00 p.m. | |
Tue | 7:00 a.m. to 9:00 p.m. | |
Wed | 7:00 a.m. to 9:00 p.m. | |
Thu | 7:00 a.m. to 9:00 p.m. | |
Fri | 7:00 a.m. to 9:00 p.m. | |
Sat | 8:00 a.m. to 9:00 p.m. | |
Sun | 10:00 a.m. to 8:00 p.m. |
Frontier Ford Customer service was nothing short of quick and efficient -- the workers couldn't have been nicer and friendlier. Best customer service I've had in a long time in any field. I am so appreciative.
Business response:
Thank you, Byron! It's always a pleasure doing business with you! We appreciate the kind words and look forward to your next visit with us.
Service Service is always friendly and attentive. They always do their best to be as efficient as possible.
Business response:
Thanks for the great review, Shannon! We are happy to have you as a customer and provide you with excellent service!
1FTEW1EG7GKF71791 I really like my F150. Got good costumer service and what I was looking for.
Personalized Service Standard Service - In and out in few hours. Great and personalized service. The people in the Service department are really conscientious and care about their customers.
Business response:
Thanks for that, David! We appreciate you using our service department and allowing us the opportunity to serve you! We'll see you next time!
Winners Top notch my father even purchased a pickup when he wasent even going to buy
Business response:
Thanks for the review, Anastacio! I hope you and your father enjoy the new pickup, and that everything else went smoothly. Thanks again for choosing Frontier Ford!
Repair Excellent customer service. Part was back-ordered but I received great service.
Business response:
Thanks for the 4-stars, Orlanda. We're glad that we were able to get the part that you needed. We hope you will be back to see us again in the future!
Great Customer Service Brought my car in for 30k checkup and my service advisor was very helpful. Upon inspection a problem was detected and he contacted me right away to let me know about it and that it was covered under the warranty (good news ). He kept me informed throughout the day. A part needed to be ordered so he arranged for a rental car for me while my car was being fixed. He kept me informed the next day on the progress and answered my quedtions. Very good service.
Business response:
Hey, Kathy! Thanks for taking the time to write this great feedback! We're glad your service appointment with us went smoothly and we hope you enjoyed the rental while things were being taken care of. Thanks again for choosing Frontier Ford and we hope to see you again in the future!
Service quality Francisco( customer contact ) was pretty good and quick.
Business response:
Thanks for the review, Umit! We appreciate your business!
Service of my Ford Flex. Great customer service. Appreciate the fantastic customer service, the explanation of service to be done, the clarity of the costs, and investigating the cost of a new windshield. Again, THANK YOU.
Business response:
Thank YOU, Peggy! We were happy to help and we're glad you chose us for your service. You can expect the same 5-star treatment each time. We'll see you next time!
Frontier Ford has a 4.3 star rating with 5,805 reviews.
Frontier Ford is open now. It will close at 9:00 p.m.