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Frontier Ford
- Car Dealers
- Santa Clara, CA
About this business
Location details
3701 Stevens Creek Boulevard, Santa Clara, CA, 95051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 8:00 p.m. |
Review of this experience and one from last year Mike and Eldin were great, very responsive, and very communicative. Although I consider $190 per hour to be a bit on the high side, considering that Frontier Ford quickly identified the cause of the water sloshing in my dashboard and dealt with it before my baby got moldy on the inside, I have to say this experience was excellent all-around.
Business response:
Hey, Joel! Thanks for the feedback. We're glad that we could get you fixed up and back on the road. We hope it runs well for some time! Thanks again for choosing us!
OVERALL GOOD EXPERIENCE I thought the service advisor was professional and represented Ford well. I also was impressed with the phone communication skills of the receptionists and cashier.
Business response:
Thanks for the review, Evelyn! Were really grateful for your business and glad that we could help you get your vehicle repaired. Thanks again for coming to Frontier Ford!
Ford Transit Connect Service I was helped by Jon Macedo. Brought my Ford Transit connect in because it was having continued battery issues. Long story way short, they ended up doing a service and not swapping the battery due to enterprise not wanting to do so (fleet vehicle). I spent a total of about 3 and a half hours at Ford. The whole time I was continually asked if I needed anything. Jon came to me with updates every time they would try something or started on service. All the while telling me that if I needed anything, ... read more
Business response:
Thanks for the kind words, Michael! We know that it's no fun to wait around for vehicle service, so we like to make our guests as informed and comfortable as possible. Thank you for giving us a chance and we're glad that we could get you back on the road again!
Sales My experience was great, and I absolutely love my car!
Business response:
Thanks, Nicole! We hope that it runs well for many years to come. Give us a call if you have any further questions!
Great Dealer! My car buying experience was great. I will definitely recommend Frontier Ford to friends and family!
Business response:
We appreciate that, Keylin! Thanks for mentioning us to your friends and family. Your kindness does not go unrecognized!
Radio check Came in for an issue on my radio. Eldin got me in and scheduled in a very timely manner, and got me a rental car since I would have to leave my car overnight. A day after I got my car back with the issue fixed, it broke again (this time due to a different part that needed to be replaced). Eldin was very professional and helpful and went out of his way to get my car in and worked on quickly. Even though I live closer to other Ford dealerships, this is the dealer I choose to visit to have work done on my truck. 10/... read more
Business response:
Thank you for taking the time to notice those efforts and for leaving such awesome review! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!
Thank you! Frontier is the best! I always buy and service our vehicles at Frontier Ford.
Business response:
Our Staff works hard to go the extra-mile for our valued guests, Alicia! It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again!
Hassan Jalalian Excellent service, happy with outcome. Although I had to wait for a while to get the parts but it was worth it.
Business response:
Thanks, Hassan! We're glad that you finally got your parts and are satisfied with them. Thanks again for choosing Frontier Ford!
2011 Ford Escape It was an easy experience. I was not planning on purchasing a vehicle but everything seemed to be laid out simply and affordably. I still miss my old car, but the new one is great.
Business response:
Levi, thank you for your kind words and congratulations on your new vehicle! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Frequently asked questions about Frontier Ford
How is Frontier Ford rated?
Frontier Ford has a 4.3 star rating with 5,805 reviews.
When is Frontier Ford open?
Frontier Ford is open now. It will close at 9:00 p.m.