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Frontier Ford
- Car Dealers
- Santa Clara, CA
About this business
Location details
3701 Stevens Creek Boulevard, Santa Clara, CA, 95051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 8:00 p.m. |
Excellent I would like to thank Amanda Aube and Martin for being so nice and helpful.
Business response:
Thank you for your review, Catherine! It is wonderful to hear our staff took such great care of you. We truly appreciate the opportunity to earn your business.
Mike is the best my sales man Mike went above a beyond, to make me feel comfortable with my 1st truck purchase. He didn't pressure at all, he found my personal preference and together we found a perfect fit. that experience went a very long way, to were i felt very fortunate to buy from Mike.
Business response:
Thank you for the great review, Mario! We are glad you got to experience Mike's commitment to customer service. We wish you many happy miles in your new Ford truck!
Great service staff There was a miscommunication about me needing an appointment or not, and I was unable to bring my vehicle back for quite some time. The staff was very attentive and helpful and was able to get the work done on my F-150 efficiently and they did A+ work like always. I come here for all of my servicing and when it comes time to purchase another vehicle I will be purchasing here.
Business response:
Thank you for sharing your experience with us! We aim to build long-term relationships with our customers and we are glad to have you as part of the Frontier Ford family. We will be here to help when you're ready for a new Ford!
100K Maintenance Very satisfied with Service Advisor, Frank Puga's response to my concerns and 100K Maintenance--I have noticed a significant improvement.
Business response:
Thank you for the review and your feedback! Frank is a great member of our team and we are thrilled to hear he took such great care of you! We look forward to working together again in the future.
Service Eldin Pasic my Service Advisor has always made sure all work was done and provides me with detailed explanation on the service or repairs done. He is one reason why I continue to use Frontier Ford.
Business response:
Thanks for the great review! It is great to hear Eldin took such great care of you. We look forward to working with you again at Frontier Ford!
Overall good service Francisco is my service advisor and he is very helpful and professional. Francisco made arrangements for a rental car for a few days since the service on the car was going to take longer than expected. Unfortunately upon picking up my car it did not get washed as apparently the car wash was broken that day. Also, one of the services I requested did not get resolved, unfortunately I did not notice this until I was in the passenger side of the car this past weekend.
Business response:
It is wonderful to hear that Francisco made your visit with us fantastic! Thank you for your business and your suggestions for improvement. We really value our customers input and we hope to make these improvements soon. Please let us know if there is anything more we can do and we hope to see you again!
Service you need without the up sell The appointment was hard to come by this summer due to peak vacation prep season and excellent service. I'm happy to have found Frontier for my service needs. They are never pushy in trying to up sell you on things you don't need, the facility is clean and efficient and they even offer a shuttle service in the mornings to get you to work and school.
Business response:
We really appreciate your feedback and the great review! It is great to read such wonderful comments about your recent experience with us. We look forward to working with you again in the future!
Ford survey It was a wonderful experience. Will definitely reccomend
Business response:
Thank you for the great review and the opportunity to earn your business! We hope to see you here again at Frontier Ford!
Buyer When we entered Frontier Ford building, we were welcomed by Tony. Tony listened to our requirements and compared Edge to x5. He presented to us the Edge in a very professional and knowledgeable manner. Immediately we felt comfortable with Tony. We highly recommend to use Tony at Frontier Ford.
Business response:
We are thrilled to hear that Tony made your experience with us a fantastic one! He is a great asset to our team and we are glad you could experience his commitment to customer service. Thank you for choosing Frontier Ford and we will see you next time!
Frequently asked questions about Frontier Ford
How is Frontier Ford rated?
Frontier Ford has a 4.3 star rating with 6,063 reviews.
When is Frontier Ford open?
Frontier Ford is closed now. It will open at 7:00 a.m.