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Frontier Ford

4.3

About this business

Location details

3701 Stevens Creek Boulevard, Santa Clara, CA, 95051, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 9:00 p.m.
Sat8:00 a.m. to 9:00 p.m.
Sun10:00 a.m. to 8:00 p.m.
4.35,805 reviews
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Meiling Li's profile image
Meiling Li 
9 years ago

Medical Assistant Excellent service and fast paper work signing! Sincerely appreciated of your help in getting my new car! Also, very friendly and helpful sales representative- Mike An! Thank you very much! 

Business response:

Thank you for taking the time to write a review! Our team truly enjoyed working with you and we appreciate the opportunity to earn your business. Thank you for choosing Frontier Ford, we look forward to helping your out in the future in any way we can! 

Prefer not to say's profile image
Prefer not to say 
9 years ago

Ford Focus frontier ford 6 hours to buy a car seems a bit excessive to me, and then at the end of it to have the finance person try to scare me into buying additional services and insurance that I didn't need, because apparently people that steal cars can take the code out of the air when you lock the car. How about spending more energy on fixing that than tying to sell me an overpriced policy that I don't need? Otherwise a great car, very helpful people in the dealers and a great if overly long experience. 

Business response:

Hey! Thanks for the feedback. We are always looking to improve. We are sorry to hear your wait time was lengthy but we are so glad to hear you enjoyed your overall experience. Thanks for visiting Frontier Ford! 

Charles Wooldridge's profile image
Charles Wooldridge 
9 years ago

Frontier Ford Service Dept. They were quick and courteous. My vehicle was done in a timely manner, 

Business response:

Charles, thanks for taking the time to leave feedback. We are so happy to hear that your vehicle was serviced quickly. Thanks for the review! 

Andrew Miller's profile image
Andrew Miller 
9 years ago

Frontier Ford was Great Service was great. Finished in a timely manner. Only thing preventing it from a perfect 10 was it took me up to a week to book an appointment. But I guess that should be expected 

Business response:

Andrew, thanks for the feedback. We are happy to hear your vehicle was serviced in a timely fashion. We appreciate you! 

Kevin Smith's profile image
Kevin Smith 
9 years ago

Great All the staff and sales people were professional and friendly. Our sales person did seem a bit distracted taking calls on his cell phone during our test drive, but I only saw this as a very minor issue. He was otherwise exceptional in his knowledge of the trucks and his friendliness. Finance dept. was great. 

Business response:

We really appreciate your feedback! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels! 

Reema Kawatra's profile image
Reema Kawatra 
9 years ago

Good Service but getting a loaner Car is NOT easy Satisfied with the quality of service & service staff is great! The only problem I had was getting a loaner car. Even though i was eligible for the loaner car, I was able to use as dealership cannot reserve a car. I had to come twice from San Mateo to get my car serviced. 

Business response:

Hello Reema, thanks for the feedback. We are always looking to improve. Thanks for choosing Frontier Ford! 

Frances Spector's profile image
Frances Spector 
9 years ago

Buyer Everyone was very helpful once the process started. There were no high pressure tactics which I appreciated. Mike especially went out of his way to be of service. There was some delay in response to my questions by email, I was told there was a computer issue. 

Business response:

Frances, thanks for taking the time to write a review. We are so happy to hear that you enjoyed your time with our team! Thanks for choosing Frontier Ford! 

Stevan Gummersall's profile image
Stevan Gummersall 
9 years ago

Service Everything went fine. I would recommend that you check the spare tire pressure. (I recently experienced a "low tire pressure" alert. All mounted tires were fine. Finally I found the spare tire was low. What good is a spare tire if it has very low pressure? 

Business response:

Hey! Thanks for taking the time to leave feedback! We are always looking to improve. Our service team was glad to help. Thanks for choosing Frontier Ford! 

Vivian Fox's profile image
Vivian Fox 
9 years ago

Friendly Staff Quick service, very friendly staff. First time at Frontier but I will be back. 

Business response:

Vivian, thanks for the review. Our team was happy to help! Look forward to doing business with you again! 

Frequently asked questions about Frontier Ford

How is Frontier Ford rated?

Frontier Ford has a 4.3 star rating with 5,805 reviews. 

When is Frontier Ford open?

Frontier Ford is open now. It will close at 9:00 p.m.