This profile has been claimed by the business owner or representative.
Frontier Ford
- Car Dealers
- Santa Clara, CA
About this business
Location details
3701 Stevens Creek Boulevard, Santa Clara, CA, 95051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
Oil Change I took my car to Frontier Ford for oil change and tire rotation. They did the job while I was waiting. The service advisor was very courteous.
Business response:
We're happy you had a great experience with our service department, Abi! Thanks for choosing Frontier Ford!
Need internet improvements The overall experience was very good. The internet side is not user friendly. I created a login a long time ago and check it once in a while to see if I can see all the maintenance records. I see none! I asked service the last two times about it and was told both times they would look into getting that information for me. I have not heard yet and as of yesterday nothing. Thanks for your time, Allen
Business response:
We appreciate your feedback of our Staff's outstanding service, Allen! Thank you so much for being one of our valued guests and we look forward to your next visit!
2016 Ford Transit 350 Wagon Alfonso was the salesman who worked with us and he was able to answer all our questions in a polite and professional manner. The car we purchased did not have a tire jack in it, but Alfonso contacted Jesus who was able to order a new one and Jesus also re-programed one of the keys. We were very satisfied with the service.
Business response:
Hey Dennis! We are glad that you're satisfied with the service that we provided for you. We wanted to ensure that you had everything that you needed with your new vehicle purchase, so we were happy to help. Thanks for giving us a chance and give us a call if there is anything more that we can do for you!
Ford flex Great was answered all questions and was very welcomed when I didn't even make an appt for my services
Business response:
Thanks for the review, Stephane! We're glad we could get you taken care of and we hope that you and your Flex are doing well!
Frontier ford Positive experience, the gm Mark podesta is a very honest man
Business response:
Thanks for the endorsement, Joseph! We're glad Mark has left you with a good impression. Thank you for choosing Frontier Ford!
Review of this experience and one from last year Mike and Eldin were great, very responsive, and very communicative. Although I consider $190 per hour to be a bit on the high side, considering that Frontier Ford quickly identified the cause of the water sloshing in my dashboard and dealt with it before my baby got moldy on the inside, I have to say this experience was excellent all-around.
Business response:
Hey, Joel! Thanks for the feedback. We're glad that we could get you fixed up and back on the road. We hope it runs well for some time! Thanks again for choosing us!
OVERALL GOOD EXPERIENCE I thought the service advisor was professional and represented Ford well. I also was impressed with the phone communication skills of the receptionists and cashier.
Business response:
Thanks for the review, Evelyn! Were really grateful for your business and glad that we could help you get your vehicle repaired. Thanks again for coming to Frontier Ford!
Ford Transit Connect Service I was helped by Jon Macedo. Brought my Ford Transit connect in because it was having continued battery issues. Long story way short, they ended up doing a service and not swapping the battery due to enterprise not wanting to do so (fleet vehicle). I spent a total of about 3 and a half hours at Ford. The whole time I was continually asked if I needed anything. Jon came to me with updates every time they would try something or started on service. All the while telling me that if I needed anything, ... read more
Business response:
Thanks for the kind words, Michael! We know that it's no fun to wait around for vehicle service, so we like to make our guests as informed and comfortable as possible. Thank you for giving us a chance and we're glad that we could get you back on the road again!
Sales My experience was great, and I absolutely love my car!
Business response:
Thanks, Nicole! We hope that it runs well for many years to come. Give us a call if you have any further questions!
Frequently asked questions about Frontier Ford
How is Frontier Ford rated?
Frontier Ford has a 4.3 star rating with 6,312 reviews.
When is Frontier Ford open?
Frontier Ford is open now. It will close at 8:00 p.m.