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Frontier Ford

4.3

About this business

Location details

3701 Stevens Creek Boulevard, Santa Clara, CA, 95051, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 9:00 p.m.
Sat8:00 a.m. to 9:00 p.m.
Sun10:00 a.m. to 8:00 p.m.
4.35,805 reviews
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Ronnie Ahearn's profile image
Ronnie Ahearn 
9 years ago

Excellent Service Brought my Escape in for reapplication of the Zaktec and everything went perfect. My service advisor Jon Macedo took care of everything in a timely manner. Took the shuttle service to where I had to go and that went well also. The only slight issue I had was that when I was notified that it was time for the reapplication the next appointment I could get was about a month later. This was not a real issue for me but I did have to delay a trip I was going to take a day later. 

Business response:

We are glad you chose our dealership! It is our goal for all our staff to provide a positive customer experience and we?re glad you are satisfied. 

Allen Ellis's profile image
Allen Ellis 
9 years ago

Good service Car service completed on time. I appreciated that the car was ready and cleaned when I came to pick it up. 

Business response:

Thanks for the feedback. Feel free to stop by if you ever need any more help. 

Henry Silveira's profile image
Henry Silveira 
9 years ago

Long Time Customer Everything was fine except that I was expecting some of my fluids to be topped off (antifreeze, brake fluid & washer fluid). 

Business response:

Thank you for the feedback, Henry! We truly appreciate your business and we look forward to your next visit with us! 

Jonpaul Wolfe's profile image
Jonpaul Wolfe 
9 years ago

The truck is running great. Service was fantastic. Repairs and maintenance were fantastic. The only reason why I would not recommend Frontier Ford to someone would be the price. I brought in a work vehicle which was covered by my employer. Price was not an issue. I have "my mechanic" (like many people do) for my personal vehicles. He knows my vehicle and helps me maintain it and keep it running well. I do appreciate Frontier Ford and will continue to use them for my Ford F-150 work vehicle because it makes sense to have Ford... read more

Business response:

Hi, Jonpaul! Thank you for your positive review. We respect our customer's time and budget so we hope to see you here again! If there is anything else we can do for you, please give us a call. Safe (and fun) driving! 

Dru Manor's profile image
Dru Manor 
9 years ago

Oil Change Lobby, wifi and power outlettes super convenient, free coffee!! Frank was professional and accurate on his estimates. 

Business response:

Thanks for the great review, Dru! We really appreciate your business and the praise! 

Keying Guan's profile image
Keying Guan 
9 years ago

Great Service The right front tire of my C-Max 2015 was made a large hole, hitting the stage corner. When my daughter report it to the Roadside Assistance of the Ford Moto Company in the evening, in one hour, my car was towed to the Frontier Ford at Santa Clara. The tire was changed to a new one, and the car was maintained. In the second day, by noon, every thing was done perfectly. All the stuffs related were very kind and helpful. We are very satisfied the service of the Roadside Assistance of the Ford Moto Company and the... read more

Business response:

Thank you for sharing this with us! We are so happy to hear that our team was able to have your vehicle safely back on the road in a timely manner. Thank you for choosing Frontier Ford, we hope to work with you again in the future. 

Jamrs Bermudes's profile image
Jamrs Bermudes 
9 years ago

, California 2017 Ford Fusion excellent and professional service 

Business response:

Thank you for the positive feedback, it was great working with you! 

Annabelle Espejo's profile image
Annabelle Espejo 
9 years ago

Great Service Service was great. Service Advisor kept me informed on my vehicle needs. 

Business response:

Hello Annabelle! We truly appreciate the positive feedback on your experience with us. We hope you'll share your experience with others, and we look forward to your next visit! 

Richard Claspill's profile image
Richard Claspill 
9 years ago

nice service Addressed issues I brought to them. Still upset at not being able to listen to radio with engine off. What type of car battery does Ford have? Double AA pen light? If I don't buy a Ford again, that alone will be the reason. 

Business response:

We are more than glad to be of service, Richard. If there is anything else we can do for you, please give us a call. 

Frequently asked questions about Frontier Ford

How is Frontier Ford rated?

Frontier Ford has a 4.3 star rating with 5,805 reviews. 

When is Frontier Ford open?

Frontier Ford is open now. It will close at 9:00 p.m.