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Frontier Ford
- Car Dealers
- Santa Clara, CA
About this business
Location details
3701 Stevens Creek Boulevard, Santa Clara, CA, 95051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 8:00 p.m. |
Pricing is definitely high, but the customer service is Pricing is definitely high, but the customer service is top notch. They will go out of their way to help you. Just bring a lot of money
Business response:
Walker, thank you for your fantastic review! We're thrilled to hear you had a great experience with our customer service. We continuously strive to provide value, and your feedback is invaluable to us. We appreciate your support and look forward to serving you again!
10/10 SERVICE BEST SERVICE EVER! 10/10 SERVICE BEST SERVICE EVER!! HIGHLY RECOMMENDED NO ISSURES OR CONCERNS, GOOD WAIT TIMES
Business response:
Thanks! We're thrilled to hear you had such a positive experience. Our team works hard to provide top-notch service, and it’s great to see it recognized. We appreciate your recommendation and look forward to serving you again!
Lou is very friendly and a great communicator, Very Lou is very friendly and a great communicator, Very convenient place to get our car serviced.
Business response:
Thanks! We're thrilled to hear you had a great experience with Lou. Providing friendly and convenient service is our top priority. We appreciate your feedback and look forward to seeing you again for your next car service!
I brought my vehicle in due to a coolant leak. I brought my vehicle in due to a coolant leak. It was quickly diagnosed and the issue was clearly explained. Service occurred in a timely manner. Good friendly service.
Business response:
Thank you for your kind words! We're thrilled to hear that you had a positive experience with our service team. Timely and clear communication is a priority for us. We appreciate your feedback and look forward to assisting you again in the future!
I leased a 2025 Ford Mach E here after trading in my BMW I leased a 2025 Ford Mach E here after trading in my BMW 328i. The experience was great. Miguel and every other representative I met there during the process were warm and ready to help at all times (never hesitated to walk to the garage finding the car i need multiple times). I liked the way the General Manager was diligent and genuine in communicating what he could do and what he couldn't whenever I had a counter offer. Overall highly recommend this place.
Business response:
Thank you for sharing your positive experience! We're delighted Miguel and our team made the process smooth and helpful, and that our General Manager’s honest communication stood out to you. We truly appreciate your recommendation and hope you enjoy your new 2025 Ford Mach E!
Very patient and accommodating- we went on several test Very patient and accommodating- we went on several test drives to arrive at the vehicle we wanted and bought.
Business response:
Thank you for your fantastic review, Andrew! We’re thrilled to hear that you had a positive experience with our team. We believe in finding the perfect fit for everyone, and it’s great to know we helped you drive away happy. Enjoy your new vehicle!
The dealership was not high pressure which was a plus. The dealership was not high pressure which was a plus. The salesman understood our needs. The time management could be improved. Our biggest issue was a having to wait over three hours for the finance guy on a Friday afternoon . We were not happy with the finance guy. He spent more time trying to sell us a warranty than answering questions regarding the paperwork. He also said the paperwork would be corrected which it was not.
Business response:
We're glad to hear that you appreciated the no-pressure approach and that your salesperson took the time to truly understand your needs—that’s the kind of experience we always strive to deliver. That said, we understand how important your time is, especially during a busy Friday afternoon. We also recognize how frustrating it can be when expectations around paperwork and communication aren’t met as clearly or efficiently as they should be. Your feedback is important and has been shared with the appropriate leadership to help... read more
Thank you for the ride home when I delivered my car. Thank you for the ride home when I delivered my car. Thank you for delivering my car to my home after service was completed. I would appreciate notification if service is going to take more than the one day.
Business response:
We appreciate your feedback! We're glad you found our ride service helpful. We'll definitely work on improving our communication regarding service times. Thank you for your support and suggestions!
great service, very pleased with results, Frontier Ford great service, very pleased with results, Frontier Ford continues to be my go to dealership for my town car maintenance.
Business response:
Thank you! We're thrilled to hear that you’re pleased with our service and that Frontier Ford is your go-to for maintenance. Your continued support means a lot to us, and we look forward to serving you again!
Frequently asked questions about Frontier Ford
How is Frontier Ford rated?
Frontier Ford has a 4.3 star rating with 5,912 reviews.
When is Frontier Ford open?
Frontier Ford is open now. It will close at 9:00 p.m.