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Frontier Ford
- Car Dealers
- Santa Clara, CA
About this business
Location details
3701 Stevens Creek Boulevard, Santa Clara, CA, 95051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
I have many personal and business truck here and Frontier, ford never fails. Perfect, services truthful, honest, straight forward. Thank you!
Business response:
We greatly appreciate your continued trust in bringing both your personal and business vehicles to Frontier Ford. Your loyalty means everything to us, and we are thrilled to hear that our service consistently meets your expectations.
Leo is the best representative, very patient and professional. 100% recommended. Thank you, Leo., Leo es muy profecional y muy paciente con los clientes gracias leo
Leo is the best representative, very patient and professional. 100% recommended. Thank you, Leo. Leo es muy paciente y profecional con los clientes 100% recomendable gracias Leo
Business response:
Thank you for your review! We are thrilled to hear about your outstanding experience with our team. It means so much to know that you found our representative to be patient and professional throughout your visit.
Communication with my service advisor was poor. No calls or texts. I had to call several times.
Business response:
That’s not the level of attentiveness we aim to provide, and we understand how frustrating it can be to have to follow up multiple times for updates. Please reach out directly to our Service Manager, Daryl Brown, at (408) 557-6304.
The sales people and managers in the facility were very helpful. I was able to buy my car with minimum hassle and it was very efficient.
Business response:
We are overjoyed to hear about your positive experience with our team. It's wonderful to know that our sales staff and management provided you with the helpful service you deserved.
Unfortunately the current rating systems only go to ten stars. In a 3 category system. 11- Eleven / 11 - Eleven / 11 - Eleven
Business response:
We are elated to receive such incredible feedback from you, Nate! Your creative rating system truly made our day - knowing that we exceeded your expectations so significantly that the standard scale couldn't capture your experience means everything to our team.
Jonathan was wonderful to work with and explained what was needed for the 60,000 mile service. In addition he made the experience pain free. Please consider him for a promotion or raise..
Business response:
Thank you for your wonderful feedback about your recent 60,000 mile service experience. We are thrilled to hear that our team member provided such clear explanations about the maintenance needs for your vehicle and made the entire process smooth and hassle-free.
Jesus my service adviser was very helpful. He took care of my service need that day.
Business response:
We are elated to hear about your positive experience with our service team. It sounds like your service advisor provided you with the helpful assistance you needed and was able to take care of your requirements promptly that same day.
Jesus was a great service consultant. He explained every step of the process and kept me updated on the status. Great job, I have no complaints at all
Business response:
Your positive experience means the world to us at Frontier Ford. We are thrilled to hear that your service consultant provided such thorough communication throughout your visit.
Frequently asked questions about Frontier Ford
How is Frontier Ford rated?
Frontier Ford has a 4.2 star rating with 5,555 reviews.
When is Frontier Ford open?
Frontier Ford is open now. It will close at 8:00 p.m.