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Frontier Ford
- Car Dealers
- Santa Clara, CA
About this business
Location details
3701 Stevens Creek Boulevard, Santa Clara, CA, 95051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
Great experience buying our Ford Explorer ST. Everybody at the dealership was helpful and very pleasant to work with. Felt like family!
Business response:
Thank you for taking the time to share your wonderful experience with your Ford Explorer ST purchase. We are grateful to hear that our entire team made you feel welcomed and supported throughout the process. It truly warms our hearts to know that you felt like family during your visit to Frontier Ford.
Leo is amazing, patient and helpful! Great experience at frontier ford. Will come back again
Business response:
Thank you for your review! We are glad to hear about your wonderful experience with us. It's fantastic that you found our team member to be so patient and helpful during your visit.
I have many personal and business truck here and Frontier, ford never fails. Perfect, services truthful, honest, straight forward. Thank you!
Business response:
We greatly appreciate your continued trust in bringing both your personal and business vehicles to Frontier Ford. Your loyalty means everything to us, and we are thrilled to hear that our service consistently meets your expectations.
Leo is the best representative, very patient and professional. 100% recommended. Thank you, Leo., Leo es muy profecional y muy paciente con los clientes gracias leo
Leo is the best representative, very patient and professional. 100% recommended. Thank you, Leo. Leo es muy paciente y profecional con los clientes 100% recomendable gracias Leo
Business response:
Thank you for your review! We are thrilled to hear about your outstanding experience with our team. It means so much to know that you found our representative to be patient and professional throughout your visit.
Communication with my service advisor was poor. No calls or texts. I had to call several times.
Business response:
That’s not the level of attentiveness we aim to provide, and we understand how frustrating it can be to have to follow up multiple times for updates. Please reach out directly to our Service Manager, Daryl Brown, at (408) 557-6304.
The sales people and managers in the facility were very helpful. I was able to buy my car with minimum hassle and it was very efficient.
Business response:
We are overjoyed to hear about your positive experience with our team. It's wonderful to know that our sales staff and management provided you with the helpful service you deserved.
Unfortunately the current rating systems only go to ten stars. In a 3 category system. 11- Eleven / 11 - Eleven / 11 - Eleven
Business response:
We are elated to receive such incredible feedback from you, Nate! Your creative rating system truly made our day - knowing that we exceeded your expectations so significantly that the standard scale couldn't capture your experience means everything to our team.
Jonathan was wonderful to work with and explained what was needed for the 60,000 mile service. In addition he made the experience pain free. Please consider him for a promotion or raise..
Business response:
Thank you for your wonderful feedback about your recent 60,000 mile service experience. We are thrilled to hear that our team member provided such clear explanations about the maintenance needs for your vehicle and made the entire process smooth and hassle-free.
Frequently asked questions about Frontier Ford
How is Frontier Ford rated?
Frontier Ford has a 4.2 star rating with 5,587 reviews.
When is Frontier Ford open?
Frontier Ford is open now. It will close at 8:00 p.m.