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Frontier Ford
- Car Dealers
- Santa Clara, CA
About this business
Location details
3701 Stevens Creek Boulevard, Santa Clara, CA, 95051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
Customer service was excellent. Everyone worked as a team in helping me to obtain my dream car. The service was fast, friendly and efficient.
Business response:
We are absolutely thrilled to hear about your wonderful experience with our team! It's fantastic to know that our customer service exceeded your expectations and that everyone came together to help you find your dream car.
The process was smooth and transparent, t he only thing I didn’t love was feeling a bit of pressure when it came to add-ons like tire insurance. It wasn’t a dealbreaker, but I would have preferred a little less push in that part of the process.
Business response:
We are grateful to hear that your experience with us at Frontier Ford was smooth and transparent. We truly appreciate you taking the time to share your feedback about our process.
Everyone was very nice. This was our second time buying a Ford this year and be bought them both from this dealership and salesman.
Business response:
We are delighted to hear that our team provided you with such a positive experience. It means so much to us that you found everyone to be welcoming and helpful during your visit.
Excellent service even though they were quite busy. Christian Ruelas was outstanding. He worked with us on pricing and even suggested that the dealership was a Carmax dealer as well. Saved me another trip to sell my trade in.
Business response:
Your feedback is incredibly valuable to us at Frontier Ford. We are thrilled to hear that you received outstanding service despite our busy schedule.
Excellent, friendly service and John was a knowledgeable service representative. I will return for future services.
Business response:
We greatly appreciate your kind words about the outstanding service you received. It's wonderful to hear that you found our team to be welcoming and helpful during your visit.
Fast, efficient and polite! Here are my 15 words to make this review go through
Business response:
Thank you for your review! We are delighted to hear that you found our service quick and professional. Your feedback about our team being courteous means so much to us at Frontier Ford. We strive to provide smooth and respectful service for every customer who visits us.
Over the years I have Frontier Ford perform services on my cars.Service was done as promised and with statifaction.Last visit was with Jesus, who stsyed on top of the order and kept me informed and delivered on time.
Business response:
We are pleased to hear about your continued trust in Frontier Ford over the years. Your satisfaction with our service delivery and our team's commitment to keeping promises means everything to us. We're delighted that your most recent experience included excellent communication, timely updates, and on-schedule completion.
I had recall on my truck and they took care quickly. I am super happy with there service.
Business response:
Thank you for sharing your experience with us regarding the recall service on your truck. We are delighted to hear that our team was able to handle your recall quickly and efficiently.
Monday, September 15, I brought my 2022 Escape (bling) for service of faulty tire pressure system. I brought into facility at 7:30 and got her back before lunchtime.
Business response:
Your positive feedback is incredibly valuable to us. We are delighted to hear that your 2022 Escape's tire pressure system service went so smoothly. It sounds like our team was able to get you in and out efficiently, having your vehicle ready well before lunch after your early morning drop-off.
Frequently asked questions about Frontier Ford
How is Frontier Ford rated?
Frontier Ford has a 4.2 star rating with 5,555 reviews.
When is Frontier Ford open?
Frontier Ford is open now. It will close at 8:00 p.m.