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Frontier Ford

4.3

About this business

Location details

3701 Stevens Creek Boulevard, Santa Clara, CA, 95051, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 9:00 p.m.
Sat8:00 a.m. to 9:00 p.m.
Sun10:00 a.m. to 8:00 p.m.
4.35,912 reviews
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johnnygen's profile image
johnnygen 
6 months ago

Raymond provided excellent service and the process was Raymond provided excellent service and the process was great. The valet service was great for getting my tires replaced. 

Business response:

Thanks for the fantastic feedback, Johnny! We're thrilled to hear that Raymond and our valet service made your experience seamless. Your satisfaction is our priority, and we look forward to serving you again! 

SMASJCA's profile image
SMASJCA 
6 months ago

My hybrid battery charging issue on my Ford Fusion was My hybrid battery charging issue on my Ford Fusion was fixed. I did my first charge and it is working now! 

Business response:

Thanks! We're thrilled to hear that your hybrid battery issue is resolved and your Ford Fusion is up and running smoothly. Your satisfaction is our top priority! 

juan_scm's profile image
juan_scm 
6 months ago

Quick, easy to make business with and at the end of the Quick, easy to make business with and at the end of the day; a successful deal. 

Business response:

Thanks, Juan! We’re thrilled to hear you had a great experience with us. Quick and successful deals are what we aim for, and your feedback means a lot. Looking forward to working together again! 

tcpulliam's profile image
tcpulliam 
6 months ago

Cristian was excellent, responsive, very personable, and Cristian was excellent, responsive, very personable, and knowledgeable. He was very attentive to our needs. 

Business response:

Thank you! We're thrilled to hear about your positive experience with Cristian. Our team strives to provide attentive and knowledgeable service, and it’s great to know we hit the mark. We appreciate your feedback and look forward to serving you again! 

angelateri's profile image
angelateri 
6 months ago

Great service. Great service. Very prompt on updates. Driver who picked up car was very nice. The service manager kept me informed on what was being done and what was needed for future service. 

Business response:

Thank you for sharing your wonderful feedback! We’re so glad to hear that you had a great experience with our service team. It’s fantastic to know that you appreciated the prompt updates and clear communication from our service manager. We’ll be sure to pass along your kind words to the driver as well. We look forward to providing you with excellent service again in the future! 

bernard291's profile image
bernard291 
6 months ago

Sent someone to pick up my car and then brought it back Sent someone to pick up my car and then brought it back later. Took care of billing via phone and talked to service person on phone. 

Business response:

Thanks for sharing your experience, Bernard! We’re thrilled to hear our team made the process smooth and convenient for you. Your feedback means a lot, and we look forward to serving you again in the future! 

TDONOVAN01's profile image
TDONOVAN01 
6 months ago

I brought my 2017 Ford Escape in for service and Edward I brought my 2017 Ford Escape in for service and Edward Olivares the Service Drive Manager did a great job overseeing the repairs and Yulin Liang the technician who performed the repairs also did an excellent job. 

Business response:

Thanks for the fantastic feedback! We're thrilled to hear that Edward and Yulin provided you with excellent service. Our team works hard to ensure every visit is a great experience. We appreciate your support and look forward to seeing you again! 

nlavelle's profile image
nlavelle 
6 months ago

I was very impressed with Jesus the service engineer that I was very impressed with Jesus the service engineer that helped me out with getting a refund from Ford for the service to my truck! 

Business response:

Thanks for the fantastic feedback! We're thrilled to hear that Jesus provided exceptional service and helped you with your refund. Your satisfaction is our priority, and we appreciate you taking the time to share your experience! 

tabulhosn's profile image
tabulhosn 
6 months ago

Excellent diagnostic and the repair was within the time Excellent diagnostic and the repair was within the time that I needed the car back. The price was fair. Service manager was great to communicate with. 

Business response:

Thank you! We’re thrilled to hear you had such a positive experience with our diagnostic and repair services. Our team strives to provide timely and fair solutions, so your feedback means a lot to us. We look forward to serving you again in the future! 

Frequently asked questions about Frontier Ford

How is Frontier Ford rated?

Frontier Ford has a 4.3 star rating with 5,912 reviews. 

When is Frontier Ford open?

Frontier Ford is closed now. It will open tomorrow at 7:00 a.m.