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Frontier Ford
- Car Dealers
- Santa Clara, CA
About this business
Location details
3701 Stevens Creek Boulevard, Santa Clara, CA, 95051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
I had recall on my truck and they took care quickly. I am super happy with there service.
Business response:
Thank you for sharing your experience with us regarding the recall service on your truck. We are delighted to hear that our team was able to handle your recall quickly and efficiently.
Monday, September 15, I brought my 2022 Escape (bling) for service of faulty tire pressure system. I brought into facility at 7:30 and got her back before lunchtime.
Business response:
Your positive feedback is incredibly valuable to us. We are delighted to hear that your 2022 Escape's tire pressure system service went so smoothly. It sounds like our team was able to get you in and out efficiently, having your vehicle ready well before lunch after your early morning drop-off.
From the moment I stepped onto the lot, Diego at Frontier Ford was a fantastic help. He was patient and knowledgeable, answering all my questions about the different F-150 trims and features without any pressure. He made the process of buying my new truck straightforward and enjoyable. I'm thrilled with my purchase and can't recommend Diego highly enough. If you're looking for a new vehicle, go see him!
Business response:
We are elated to hear about your wonderful experience with us! It sounds like you received exactly the kind of patient and knowledgeable service that makes all the difference when selecting a new vehicle.
I'm not really a review writer. They did a great job and worked with me to get what I wanted.
Business response:
We are grateful that you took the time to share your experience with us. Your feedback means a lot, especially knowing that writing reviews isn't something you typically do.
Cristian at Frontier Ford is second to none. He is a fantastic sales professional who makes the car buying process fun and enjoyable again. Honest and transparent is how I would describe my entire process of working with Cristian. He truly works hard to earn your business and help his team at Frontier Ford service their customers as best as possible. Five stars out of five for Frontier Ford… Please don’t change!
Business response:
We are delighted to hear about your wonderful experience with our sales team. It sounds like you had an outstanding car buying experience that was both enjoyable and straightforward. We take great pride in having team members who work hard to earn customer trust through honest and transparent service.
Dominic Balcazar offered sound advice regarding services needed. Appreciate ride home and back to retrieve vehicle.
Business response:
Your positive feedback means so much to us! We are thrilled to hear that you received excellent guidance on the services your vehicle needed. It's wonderful to know that the convenient transportation assistance made your experience with us even better.
All my interactions with Frontier Ford staff were professional, courteous and efficient. I left with my new car as a very satisfied customer.
Business response:
We are privileged to have provided you with such a positive experience at Frontier Ford. Your satisfaction with our team's professional and courteous approach means everything to us. We understand how important it is to feel confident and well-cared for when purchasing a new vehicle, and we are thrilled that our efficient service made your car buying journey a smooth one. Thank you for choosing us and for taking the time to share your experience with others.
Excellent service. No problem addressing my concerns. Adviser was attentive and respectful when discussing my issue.
Business response:
Thank you for sharing your positive experience with us at Frontier Ford. We deeply appreciate your recognition of our excellent service and are pleased that we could address all of your concerns effectively.
I had a great experience with my sales representative Omar. He was very attentive and responsive. After test driving the used Model Y we decided to purchase it but there were items that the dealership needed to take care of before we took ownership of it. It has been a while since I have purchased a car but the whole process took way to long. From deciding to buy to signing the papers took hours. There has to be a quicker way, we spent a lot of time in finance even though we weren't financing the vehicle. Because we were usi... read more
Business response:
We are ecstatic to hear about your positive experience with our team! It's wonderful that Omar provided you with attentive and responsive service during your vehicle search and test drive. We're also pleased that you found our finance team member to be nice and easy to work with throughout the process.
Frequently asked questions about Frontier Ford
How is Frontier Ford rated?
Frontier Ford has a 4.2 star rating with 5,601 reviews.
When is Frontier Ford open?
Frontier Ford is closed now. It will open tomorrow at 9:00 a.m.