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Frontier Ford
- Car Dealers
- Santa Clara, CA
About this business
Location details
3701 Stevens Creek Boulevard, Santa Clara, CA, 95051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
My car was done early. The people there are very friendly and helpful. I would recommend you to my friends. Thank you for the great customer service.
Business response:
We are overjoyed to hear about your positive experience with our team at Frontier Ford. It's wonderful that we were able to complete your vehicle service ahead of schedule, and we truly appreciate your kind words about our staff's friendly and helpful approach. Your recommendation to friends means the world to us, as it shows the trust you have in our service. We're committed to continuing to provide the excellent customer care that made your visit so positive.
the service was amazing and id buy from them again. the new truck walk through was not long enough felt rushed a bit.
Business response:
We are overjoyed to hear that you found our service amazing and that you would consider purchasing from Frontier Ford again. Your satisfaction means everything to us, and we truly appreciate your confidence in our team. We understand that you felt the new truck walkthrough could have been more comprehensive. Your feedback helps us recognize where we can improve our delivery process to ensure every customer feels fully informed about their new vehicle's features and capabilities. We want every customer to feel completely comf... read more
I had The Works done. ..which I thought included checking all of the fluids, but when I drove it the next day the truck overheated (244 degrees) when I stopped by a friends auto shop he had to add almost 2 gallons of coolant. also I noticed that the windshield washer container was empty.
Business response:
We completely understand the frustration of having your truck overheat the very next day, and this is not the level of care we strive to provide. We’d like the opportunity to make this right and ensure your vehicle receives the attention it deserves. Please reach out directly to our Service Manager, Daryl Brown, at (408) 557-6304.
The sales and finance team are great and made the entire process very easy. Everyone was very professional and friendly.
Business response:
Thank you for your wonderful feedback! We are delighted to hear that our sales and finance teams made your experience smooth and straightforward. It means so much to us that you found everyone to be professional and welcoming throughout the process.
Nice dealership that agents are very professional and patient. They provided great service for my Mustang, repaired the engine issue
Business response:
Thank you for taking the time to share your experience with us. We are delighted to hear that you found our team to be professional and patient throughout your visit. It means so much to us at Frontier Ford when customers recognize the dedication our staff brings to providing exceptional service. We are especially pleased that we could successfully address the engine concern with your Mustang and get you back on the road.
Excellent process with test driving to purchase! Friendly Staff! Basics of vehicle explained in detail.
Business response:
We are overjoyed to hear about your wonderful experience with our team! It's fantastic to know that the entire process from your test drive through to your purchase went smoothly. We take pride in having staff members who are both welcoming and knowledgeable, so we're thrilled that you found everyone to be approachable and helpful.
Great and fast. I was kept in the loop with all the work. I appreciate all the hard work and effort. Leo went above and beyond for me.
The service for the 10K was very quick! Frank gave me all the information I needed.and was very professional. He also gave me helpful information for future visits.
Abdallah was communicative, tenacious, and more importantly, very professional. I test drove the Maverick with Abdallah and he also set up Ford Pass for me.
Business response:
We are absolutely thrilled to hear about your wonderful experience with our team member. Your feedback highlights the excellent communication and professionalism that made your visit so positive. We're delighted that your test drive of the Maverick went smoothly and that our team was able to assist you with setting up Ford Pass as well.
Frequently asked questions about Frontier Ford
How is Frontier Ford rated?
Frontier Ford has a 4.2 star rating with 5,601 reviews.
When is Frontier Ford open?
Frontier Ford is closed now. It will open tomorrow at 9:00 a.m.