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3701 Stevens Creek Boulevard, Santa Clara, CA, 95051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 8:00 p.m. |
I called Mike Marshall and asked him if I was due for an I called Mike Marshall and asked him if I was due for an oil change. He replied yes so we made an appointment for the next day. I brought my Cmax in around 10am and it was finished earlier than expected. Mike has always been someone who does what he says he's going to do. I can trust Mike to take care of my vehicle when I need assistance!!
Business response:
Thanks for the great feedback! We're thrilled to hear about your positive experience with Mike. Trust and efficiency are what we strive for, and it’s wonderful to know we met your expectations. Looking forward to helping you again in the future!
service manager Edward has been on top of getting my car service manager Edward has been on top of getting my car fixed. very understanding and kept me in the loop through out the process. Jose is also a great service advisor for the other times my car was in the shop. The sales person Majik is great and kept in touch after the sale of the car. definitely find these people for your next purchase and service.
Business response:
Wlin, thank you for your fantastic review! We’re thrilled to hear about your positive experiences with Edward, Jose, and Majik. Our team is dedicated to providing top-notch service, and your feedback truly motivates us. We look forward to assisting you again in the future!
I like to sell person. I like to sell person.The name is Cristian. Can you help me a lot to get my new Maverick? Thanks for everything guys
Business response:
We’re thrilled to hear you had a great experience! Helping you get your new Maverick is our priority, and we’re here for any questions you have along the way. Thanks for choosing us!
Thanks to Edward and his team for getting my car back on Thanks to Edward and his team for getting my car back on the road , it was a long repair process due to the accident my car was involved in
Business response:
We're glad to hear Edward and the team got your car back on the road! We appreciate your patience during the repair process. If you need anything else, just let us know!
Good sales person (Angel) worked with me to accomplish Good sales person (Angel) worked with me to accomplish sale, made the process very understandable.
Business response:
Thanks! We're thrilled to hear that Angel provided you with excellent service and made the process easy to understand. Your satisfaction is our priority, and we appreciate your feedback!
Worked with dealer for recalls on fleet vehicles. Worked with dealer for recalls on fleet vehicles. They were very accommodating and have great communication.
Business response:
Thanks! We're thrilled to hear you had a positive experience with our team. We strive for excellent communication and support, especially with fleet needs. Your feedback means a lot to us!
Leo Caudillo is THE best service tech and Ford rep in the Leo Caudillo is THE best service tech and Ford rep in the business! His consummate knowledge and sincere care regarding my car's operation is industry gold standard, and his dedication to making sure everything is nothing less than perfect is his guiding principle. I am a thrilled owner of a Mustang Mach E, and a former owner of an Escape Hybrid, both purchases from Frontier Ford, and Leo is a major factor in my continued happy patronization of them. Thank you, Leo!
Business response:
Jimmie, we’re thrilled to hear about your experiences with Leo! His dedication to customer service truly sets him apart. Thank you for being a loyal customer and for sharing your positive feedback. Enjoy your Mustang Mach E, and we look forward to seeing you again!
Excellent customer service. Excellent customer service. A very pleasant experience purchasing my vehicle from this dealership. I would highly recommend.
Business response:
Pedro, thanks for your fantastic feedback! We’re thrilled to hear you had such a pleasant experience with our team. Your recommendation means a lot to us. Enjoy your new vehicle!
Very easy to deal with, excellent communication from my Very easy to deal with, excellent communication from my Serice Team. Loving the porter/valet service to pick up and deliver our vehicle for it's appointment.
Business response:
Thanks! We’re thrilled to hear you had a great experience with our service team and enjoyed the valet service. Your satisfaction is our priority, and we appreciate your positive feedback!
Frontier Ford has a 4.3 star rating with 6,060 reviews.
Frontier Ford is open now. It will close at 9:00 p.m.