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Frontier Ford
- Car Dealers
- Santa Clara, CA
About this business
Location details
3701 Stevens Creek Boulevard, Santa Clara, CA, 95051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
I had a large service done and had a problem after driving it home. I called the service department and they got me in right away. They assessed the problem and fixed it. The service advisor was awesome!
Business response:
We are ecstatic to hear about your positive experience with our service department. It sounds like you encountered an issue after your major service work, and we're pleased that our team was able to get you back in quickly to assess and resolve the problem right away. We're especially glad to know that your service advisor provided you with excellent support throughout the process.
I have used the dealership for all my scheduled maintenance since I purchased my car.
Business response:
We truly appreciate your continued trust in bringing your vehicle to Frontier Ford for all your scheduled maintenance needs since your purchase. Your loyalty means so much to our team, and we are honored to be your go-to service destination. We understand how important it is to keep your car running smoothly, and we are committed to providing you with reliable, quality service every time you visit.
They had the perfect work truck for my business. Chris worked with us on this purchase and was a lot of help. He held the truck for a couple hours while we drove 3 hours away to buy, which was much appreciated. Paperwork time was a little lengthy but thats expected on a vehicle purchase but overall it was a great experience with Frontier Ford !!!
Business response:
Thank you for sharing your wonderful experience with us! We're thrilled that we had exactly the right work truck to meet your business needs. It's great to hear that our team was able to assist you with your purchase and accommodate your travel by holding the vehicle during your three-hour journey to reach us.
Great experience at the dealership. The salesperson Majic and Finance person Ash had me in and out in a more than reasonable timeline.
Good reception, prompt service, Leo was right on. Will continue to use Frontier Ford in the future
Business response:
We are happy to hear about your wonderful experience with our team. Your comments about receiving excellent reception and prompt service truly mean a lot to us. We appreciate you recognizing the outstanding support you received, and we're thrilled that everything met your expectations.
Leo always goes above and beyond! He is great on recommending what is needed, and always getting my vehicle serviced quickly.
Business response:
We are overjoyed to hear about your wonderful experience with our service team. It's fantastic to know that you received exceptional recommendations for your vehicle's needs and experienced quick turnaround times.
As usual, the Frontier Ford Team were great! I always appreciate their attentive and professional service!! Jesus was so great at communicating what was happening!
Business response:
Thank you for sharing your wonderful experience with our team at Frontier Ford! We are thrilled to hear that you consistently receive the attentive and professional service you deserve. It means so much to know that our team's dedication to excellent communication and customer care continues to meet your expectations. Your loyalty and trust in our service is truly appreciated, and we look forward to providing you with the same outstanding experience in the future.
We enjoyed working with Frontier Ford and Mike Marrufo in buying our new car. This is the third car we have purchased from this dealership.
Business response:
We greatly appreciate your loyalty and trust in choosing us for your third vehicle purchase. It means so much to us that you continue to return to our dealership for your automotive needs. We're delighted that you had an enjoyable experience working with our team during your recent car buying process. Your satisfaction and positive experience reflect our commitment to providing exceptional service to every customer.
Easy transaction. I was in and out of the dealership within a few hours and the truck was exactly as described.
Business response:
We are delighted to hear that your visit to Frontier Ford resulted in such a smooth process. It's wonderful to know that we were able to get you in and out efficiently while ensuring your truck met all your expectations. We appreciate your trust in us and are glad we could deliver the straightforward experience you were looking for.
Frequently asked questions about Frontier Ford
How is Frontier Ford rated?
Frontier Ford has a 4.2 star rating with 5,555 reviews.
When is Frontier Ford open?
Frontier Ford is open now. It will close at 8:00 p.m.