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Frontier Ford

4.3

About this business

Location details

3701 Stevens Creek Boulevard, Santa Clara, CA, 95051, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 9:00 p.m.
Sat8:00 a.m. to 9:00 p.m.
Sun10:00 a.m. to 8:00 p.m.
4.35,838 reviews
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SHARONSYR's profile image
SHARONSYR 
7 months ago

Honest and dependable. Honest and dependable. Leo was great. He provided me with a full explanation of damages within hours, and he was able to provide information to my insurance agent. He was very patient when I asked questions and answered all my questions. It was a great experience 

Business response:

Thank you, Sharon! We're thrilled to hear about your positive experience with Leo. Our team takes pride in being honest and helpful, and it’s great to know that Leo provided the support you needed. We appreciate your feedback and look forward to assisting you again! 

maggie_smiling's profile image
maggie_smiling 
7 months ago

Thank you Raymond for all of your help truly appreciate Thank you Raymond for all of your help truly appreciate when things go smoothly and on a timely manner. 

Business response:

Maggie, we’re thrilled to hear you had such a positive experience! Your appreciation for timely support means a lot to us. We’re always here to help ensure everything runs smoothly. Thanks for taking the time to share your feedback! 

castillo.ernesto88's profile image
castillo.ernesto88 
7 months ago

Como siempre un excelente servicio y la mejor atención Como siempre un excelente servicio y la mejor atención Muchas gracias para leo por la asesoría 

Business response:

¡Gracias, Ernesto! Nos alegra mucho saber que tuviste una excelente experiencia. Leo agradece tus amables palabras y siempre está aquí para ayudarte. ¡Esperamos verte de nuevo pronto! 

EUGENECHUNG73's profile image
EUGENECHUNG73 
7 months ago

I really appreciated Leo’s clear explanation of the I really appreciated Leo’s clear explanation of the issues and his recommendations on what to do next. 

Business response:

Thank you, Eugene! We're thrilled to hear that Leo provided you with clear explanations and helpful recommendations. We strive to deliver great service and support, and your feedback motivates us to keep it up! 

joycemurcray's profile image
joycemurcray 
8 months ago

I just know Mike was very attentive and helpful. I just know Mike was very attentive and helpful..thank you..made it a great experience 

Business response:

Joyce, we’re thrilled to hear about your great experience! Mike truly goes above and beyond for our customers. Thank you for sharing your feedback; it means a lot to us! 

Abhinav's profile image
Abhinav 
8 months ago

Hi was assisted by Abdullah. Hi was assisted by Abdullah. He was very professional and yet very courteous. He patiently walked me through the whole process - from car selection, to the finally acquiring my car and also after-sales questions. I want to personally call out his dedications to me as a customer and also his knowledge about Ford products and cars in general. I wish him all the very best. I will be sure to send my friends over to Abdullah !! 

Business response:

Thank you so much for your thoughtful review! We're so happy to hear that Abdullah provided you with such professional, courteous, and knowledgeable service throughout your entire experience. It means a lot to us that you had such a positive interaction, and we appreciate you recommending him to others. We’ll be sure to pass along your kind words, and we look forward to assisting you again in the future! 

CHRIS.JF.RW.FAMILYOFFICE's profile image
CHRIS.JF.RW.FAMILYOFFICE 
8 months ago

Thankfully Frontier Ford had the expertise to service a Thankfully Frontier Ford had the expertise to service a recall on a F250 ROUSH. They are one of the few ROUSH certified locations, and provided excellent service. 

Business response:

Thank you for your great feedback! We're glad to hear that Frontier Ford was able to expertly handle the recall on your F250 ROUSH. It's great to know you had an excellent experience with us, especially as one of the few ROUSH certified locations. We appreciate your trust in us and look forward to serving you again! 

MUDDLES25's profile image
MUDDLES25 
8 months ago

Chris was great with communication and friendly service. Chris was great with communication and friendly service. Service was less time than estimated, so appreciated the priority. 

Business response:

Thanks! We're thrilled to hear that Chris provided excellent communication and friendly service. We always aim to prioritize our customers and deliver timely results. Your feedback means a lot to us! 

EDYBARON's profile image
EDYBARON 
8 months ago

The cap of anti freeze is loose and it leaks over the The cap of anti freeze is loose and it leaks over the reservoir overflow after I turn the engine off. 

Business response:

Thanks for your feedback! We're glad you enjoyed your experience overall. We appreciate you bringing the cap issue to our attention, and we'll ensure our team looks into it for improved quality. Your input helps us serve you better! 

Frequently asked questions about Frontier Ford

How is Frontier Ford rated?

Frontier Ford has a 4.3 star rating with 5,838 reviews. 

When is Frontier Ford open?

Frontier Ford is open now. It will close at 8:00 p.m.