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Frontier Ford
- Car Dealers
- Santa Clara, CA
About this business
Location details
3701 Stevens Creek Boulevard, Santa Clara, CA, 95051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 8:00 p.m. |
Frontier Ford is the best Ford dealer and service center Frontier Ford is the best Ford dealer and service center and will always be my first stop when my 2017 Ford Explore needs service or repairs.
Business response:
Thanks, Jeff! We're thrilled to hear that you consider us the best. Your trust in us for your 2017 Ford Explorer's service and repairs means a lot. We look forward to continuing to provide you with top-notch service!
All aspects of the service went well good customer All aspects of the service went well good customer service, Short wait time and more important having a vehicle delivered to my home as I am a handicap person found this to be extremely helpful.
Business response:
Thank you! We're thrilled to hear our service made a positive impact. Our team is dedicated to providing excellent customer service and accessibility. Your feedback motivates us to keep delivering great experiences. We appreciate you sharing your thoughts!
Easy to work with, no pressure, great prices and a smooth Easy to work with, no pressure, great prices and a smooth transaction. I will definitely come back to frontier ford in the future.
Business response:
Thank you for your kind words! We're thrilled to hear that you had a smooth and pressure-free experience with us. We’re glad you were happy with the prices and the overall transaction. We look forward to working with you again at Frontier Ford in the future!
I was treated with respect and kindness. I was treated with respect and kindness. As a Christian, Black, Senior Lady that is very important. He was patient and concerned about my situation. Also, in the 5 years I have owned the car, he is the first that showed me how to easily remove the FOB thing. Wow! I was blown away.
Business response:
Thank you so much for sharing your experience! We are honored that you felt respected and cared for during your visit. It means a lot to us to hear that our team took the time to be patient and attentive to your needs. We're also glad that we could show you something new about your car—it’s the little things that can make a big difference! We truly appreciate you trusting us, and we look forward to assisting you again in the future.
The team at frontier Ford was very helpful in getting me The team at frontier Ford was very helpful in getting me into the car I was looking for.
Business response:
Thank you for your feedback! We're so glad to hear that the team at Frontier Ford helped you find the car you were looking for. We truly appreciate your support and look forward to assisting you again in the future!
They were very friendly, understanding, easygoing, and They were very friendly, understanding, easygoing, and had a lot of knowledge about the car
Business response:
Thank you for your wonderful feedback! We're so glad to hear that the team was friendly, understanding, and knowledgeable about the car. It's great to know that they made your experience easygoing and enjoyable. We appreciate your kind words and look forward to assisting you again in the future!
Very friendly, knowledgeable, reliable, and prompt Very friendly, knowledgeable, reliable, and prompt service department. We purchased our car there and continue to bring it back there for service and repair.
Business response:
Hi Richard, thank you for your fantastic review! We're thrilled to hear that you appreciate our friendly and reliable service. It’s great to have you as part of our community, and we look forward to continuing to assist you with your car needs!
Unfortunately every time I bring my car for service Unfortunately every time I bring my car for service something is not fixed. The Pro’s are that employees are always friendly and the ability to have my car picked up and deliver at home after service is great. The Con’s are that I have been trying to reach out to them for over a week after my service and battery recall was done and I have gotten zero response. I left voicemails, website chats and try to call multiple times and I was never able to get through with the servic... read more
Business response:
We appreciate your kind words about our friendly employees and the convenience of our pickup and delivery service. We understand your frustration regarding the lack of communication after your service and battery recall. Please reach out to Kevin Bettencourt, Service Director, at 408-241-1800 for immediate assistance with your recall-related issue.
My service advisor made sure everything under warranty My service advisor made sure everything under warranty was taken care of: things I was unaware of. The mechanic also discovered a couple of things that needed updating. Every time I bring my car here, I am so pleased with the service.
Business response:
Cassandra, thank you for your fantastic review! We're thrilled to hear that our team exceeded your expectations and took care of everything for you. Your satisfaction is our priority, and we look forward to continuing to provide top-notch service for your car.
Frequently asked questions about Frontier Ford
How is Frontier Ford rated?
Frontier Ford has a 4.3 star rating with 6,060 reviews.
When is Frontier Ford open?
Frontier Ford is open now. It will close at 9:00 p.m.