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Frontier Ford
- Car Dealers
- Santa Clara, CA
About this business
Location details
3701 Stevens Creek Boulevard, Santa Clara, CA, 95051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 8:00 p.m. |
Leo and the other service people were wonderful. Leo and the other service people were wonderful. I am a senior woman and often people shy away from engaging with me. These guys greet me and seem to treat me and my automobile issues with great courtesy and respect.
Business response:
Thank you for your kind words! We're thrilled to hear that Leo and the team made your experience positive. We believe everyone deserves respect and great service, and it’s wonderful to know we met that standard for you. Your feedback truly motivates us!
I was very reassured that the problem I was reporting was I was very reassured that the problem I was reporting was not unusual and the diagnosis strategy was immediately known. Problem was identified. All of the interactions and scheduling was effortless.
Business response:
Thank you for your fantastic feedback! We’re thrilled to hear that our team made the process smooth and reassuring for you. Your satisfaction is our priority, and we’re here to help whenever you need us.
My concerns for this paticular visit were heard, checked My concerns for this paticular visit were heard, checked and fixed thank you Frontier Ford
Business response:
Thanks for sharing your experience, Thomas! We're thrilled to hear that your concerns were addressed and resolved. Your satisfaction is our priority, and we appreciate your kind words. Looking forward to serving you again!
Very knowledgeable, efficient, friendly - staff and Very knowledgeable, efficient, friendly - staff and technicians. My vehicle has been in good hands for the past 12 years.
Business response:
Thanks! We're thrilled to hear that you've had such a positive experience with our team over the years. Your trust means a lot to us, and we look forward to keeping your vehicle in great shape for many more!
The people at the service department are great to deal The people at the service department are great to deal with. I have just recently started to deal with Frontier Ford & immediately liked their service and attitude. This time I dealt with the writer Leo and Timothy Long in the Service department to replace my front speakers on my Escape. Their timeliness, efficiency and demeanor was just great.
Business response:
Thanks! We're thrilled to hear about your positive experience with Leo and Timothy in our service department. Our team strives for excellence, and it’s great to know their efforts made a difference. We appreciate your support and look forward to serving you again!
Frontier Ford is very close to my home, so it's very Frontier Ford is very close to my home, so it's very convenient. I usually go there for recalls on my Ford Mustang.
Business response:
Thanks for the great feedback, Carol! We're glad our location is convenient for you. We appreciate you choosing us for your Mustang recalls and look forward to continuing to provide excellent service whenever you need it.
Great Experience at Frontier Ford. Great Experience at Frontier Ford. Sean is wonderful guy and he made our experience very comfortable and easy.
Business response:
Thanks for the fantastic feedback! We're thrilled to hear about your positive experience with Sean at Frontier Ford. Our team strives to make every visit comfortable and enjoyable. We appreciate your support and look forward to serving you again!
They greeted me quickly and had Great friendly service They greeted me quickly and had Great friendly service but just took longer than expected to get the car back.
Business response:
Thanks for your feedback! We're glad to hear you enjoyed our friendly service. We appreciate your patience and will work on improving our turnaround time. Your experience helps us grow, and we look forward to serving you even better next time!
Process was smooth and straight forward and I would do Process was smooth and straight forward and I would do business again when I?m ready to purchase another vehicle when the time comes thank you
Business response:
We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts.
Frequently asked questions about Frontier Ford
How is Frontier Ford rated?
Frontier Ford has a 4.3 star rating with 5,838 reviews.
When is Frontier Ford open?
Frontier Ford is closed now. It will open tomorrow at 7:00 a.m.