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3701 Stevens Creek Boulevard, Santa Clara, CA, 95051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 8:00 p.m. |
Everyone was very attentive, helpful, and engaged - Everyone was very attentive, helpful, and engaged - without being over-engaged. The whole process was positive.
Business response:
Thanks for the fantastic feedback, Rachelle! We're thrilled to hear that our team's attentiveness made your experience positive. We always strive for that perfect balance, and it’s great to know we hit the mark! Looking forward to welcoming you again soon.
The sales rep was very helpful and not pushy the finance The sales rep was very helpful and not pushy the finance person was thorough in explaining the process to me
Business response:
Thanks for the great feedback! We're thrilled to hear that our sales rep and finance team made your experience smooth and informative. Your satisfaction is our priority, and we appreciate you sharing your positive experience!
The service advisor I worked with was very friendly and The service advisor I worked with was very friendly and helpful. I was very appreciative that they squeezed me in when i did not have an appointment.
Business response:
Thanks! We're thrilled to hear you had a positive experience with our service advisor. We always strive to accommodate our customers, and your kind words motivate us to keep going. Looking forward to serving you again!
Always very polite and listen to any issues with the Always very polite and listen to any issues with the vehicle. Clear with expectations on when work will be completed. Delivery of the vehicle to my home is a definite plus. I will refer others to Frontier Ford.
Business response:
Thank you! We’re thrilled to hear you had a great experience with our team. Your kind words about our service and vehicle delivery mean a lot. Referrals are the highest compliment, and we appreciate your support!
Great service, good price . Great service, good price . Staffs are very nice and helpful . I will recommend to my friends
Business response:
Thanks for the fantastic review! We’re thrilled to hear you enjoyed our service and found our team helpful. Your recommendations mean a lot to us. Looking forward to seeing you again soon!
Friendly, good suggestions, work completed on time in a Friendly, good suggestions, work completed on time in a professional manner and per the estimate. Thanks.
Business response:
Thanks for the fantastic feedback! We're thrilled to hear you had a positive experience and that our team's professionalism and suggestions met your expectations. Your satisfaction means a lot to us!
I really enjoyed the updated service options that were I really enjoyed the updated service options that were provided to me. Pricing for an oil change is still a little high but the extra service makes it worth it.
Business response:
Thanks! We're thrilled to hear you enjoyed our updated service options. We strive to provide great value, and your feedback on pricing is appreciated. We’ll keep it in mind as we continue to enhance our offerings. Looking forward to serving you again!
Thank you very much for your help and explanation about Thank you very much for your help and explanation about my service. I did not wait
Business response:
Vanessa, thank you for your fantastic feedback! We're thrilled to hear that you had a smooth experience with our service. Your satisfaction is our priority, and we appreciate you taking the time to share your thoughts!
Edward Oliveres is an excellent service advisor. Edward Oliveres is an excellent service advisor. Professional, knowledgeable, customer oriented, follows up, and knows my truck.
Business response:
Thank you! We're thrilled to hear about your positive experience with Edward. Our team works hard to provide exceptional service, and it’s great to know that Edward made such an impact. We appreciate your feedback and look forward to serving you again!
Frontier Ford has a 4.3 star rating with 5,838 reviews.
Frontier Ford is closed now. It will open tomorrow at 7:00 a.m.