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Frontier Ford
- Car Dealers
- Santa Clara, CA
About this business
Location details
3701 Stevens Creek Boulevard, Santa Clara, CA, 95051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 8:00 p.m. |
Work was completed on time. Work was completed on time. Staff are courteous and communicate clearly throughout the process. I was told what would be done and what it would cost.
Business response:
Thank you for your positive feedback! We're thrilled to hear that your service was completed on time and that our team provided clear communication and courteous service throughout the process. Transparency and delivering on our commitments are top priorities, and it’s great to know we met your expectations. We appreciate your trust and look forward to assisting you again in the future!
Ivan and Victor were super helpful and quick! Ivan and Victor were super helpful and quick! I walked in unsure of what I wanted and left happier than ever with my decision! Couldn’t have done it without them!
Business response:
Thanks for your awesome review, Kelly! We're thrilled to hear that Ivan and Victor made your experience enjoyable and helped you find exactly what you wanted. Your happiness is our priority, and we can't wait to see you again!
I did not have to wait to get appt or upon arrival. I did not have to wait to get appt or upon arrival. Leo, the consultant, was very helpful every step of the way. He updated me twice during the day. The experience was positive.
Business response:
Thank you! We're thrilled to hear about your positive experience with Leo and the seamless appointment process. Our team strives to keep you informed and comfortable every step of the way. We appreciate your feedback and look forward to serving you again!
I took my Mach e in for a recall. I took my Mach e in for a recall. Everything went very well and in the time expected. As it was a 2 day job I was given a rental at Enterpise. It was a bit petty by Ford head office to require that I could only rent a Ford vehicle, in this case all they had were large vans or an Expedition. Had there been no Ford on the lot I would have had to wait for one to be returned. Come on guys you’re better than this.
Business response:
Thanks for the fantastic review! We're glad to hear your recall went smoothly. We appreciate your feedback about the rental policy and will definitely pass it along. Your insights help us improve, so thank you for sharing! Enjoy your Mach-E!
Great staff. Great staff. Very helpful and quality service. No delays checked in and took the vehicle right away.
Business response:
Thanks, Armando! We're thrilled to hear you had a smooth experience with our team. Providing quality service is our priority, and it's great to know we hit the mark. Looking forward to serving you again!
Friendly service, good communication. Friendly service, good communication. The only place I take my mustang. Easy, efficient, and a job well done.
Business response:
Thanks for the fantastic review, Terry! We're thrilled to hear you had a great experience with our team. Your Mustang is in good hands, and we appreciate your trust in us. Looking forward to seeing you again soon!
Great service from start to finish, Mike was very helpful Great service from start to finish, Mike was very helpful throughout the whole process. He setup an Uber for us.
Business response:
Thanks for the fantastic feedback, Dan! We're thrilled to hear that Mike provided excellent service and made your experience smooth. We appreciate your support and look forward to helping you again in the future!
I was incredibly happy with the customer service from the I was incredibly happy with the customer service from the time I parked to the moment I drove away with my new car.
Business response:
Esther, we’re thrilled to hear you had such a positive experience! Our team is dedicated to providing top-notch service, and it’s wonderful to know it made a difference for you. Enjoy your new car, and thanks for sharing your feedback!
Good communication and offered quick updates on important Good communication and offered quick updates on important services my car needed past what I originally requested. I was able to select what was most important to me at the time and keep in mind what was needed in the future.
Business response:
We’re thrilled to hear you had a great experience! Our team is dedicated to keeping you informed and helping you prioritize your car's needs. Thank you for your feedback, and we look forward to assisting you again in the future!
Frequently asked questions about Frontier Ford
How is Frontier Ford rated?
Frontier Ford has a 4.3 star rating with 6,060 reviews.
When is Frontier Ford open?
Frontier Ford is closed now. It will open tomorrow at 7:00 a.m.