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Frontier Ford

4.3

About this business

Location details

3701 Stevens Creek Boulevard, Santa Clara, CA, 95051, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 9:00 p.m.
Sat8:00 a.m. to 9:00 p.m.
Sun10:00 a.m. to 8:00 p.m.
4.36,063 reviews
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sand1234's profile image
sand1234 
a year ago

All good. All good. Easy check-in and easy check-out. Really it's not possible to do better than this. 

Business response:

Thanks for the fantastic feedback! We're thrilled to hear you had a smooth check-in and check-out experience. We always strive for excellence, and your kind words motivate us to keep it up. Looking forward to welcoming you back soon! 

msuporter's profile image
msuporter 
a year ago

I couldn’t have asked for an easier process. I couldn’t have asked for an easier process. Carlos Sanchez was helpful, courteous and honest the entire process. He was even accommodating in assisting me in returning my rental car to the airport so that I didn’t have to Uber to get my car home. 

Business response:

Thank you,! We're thrilled to hear about your positive experience with Carlos. Our team strives to make every process seamless and enjoyable. Your feedback means a lot to us, and we look forward to serving you again soon! 

KROWELL's profile image
KROWELL 
a year ago

Mike Marshall and his service department did a great job Mike Marshall and his service department did a great job repairing my vehicle. I found the experience with Mike to be efficient, professional and trustworthy. Thankyou!! 

Business response:

Thank you for your fantastic feedback! We're thrilled to hear that Mike and the service department provided you with a top-notch experience. Your trust and satisfaction mean everything to us. We look forward to serving you again! 

Q's profile image
Q 
a year ago

Service was good and not complicated at all. Service was good and not complicated at all. Though I wish they would not keep asking me to leave a review. 

Business response:

We're glad you enjoyed the service. We appreciate your honesty about the review requests and will take your thoughts into consideration. Your experience matters to us, and we're here to make it as smooth as possible! 

ELMIROBRASILCABRAL's profile image
ELMIROBRASILCABRAL 
a year ago

Very good, I had a very nice service and attendance. Very good, I had a very nice service and attendance. I recommend Frontier Ford. Thanks 

Business response:

We're thrilled to hear you had a great experience with our service! Thank you for recommending Frontier Ford. Your satisfaction is our priority, and we appreciate your feedback! 

CHARLESP92's profile image
CHARLESP92 
a year ago

Eduardo was fantastic. Eduardo was fantastic. Excellent service manager. I also loved the car drop off when finished. 

Business response:

Thanks, Charles! We're thrilled to hear you had a fantastic experience with Eduardo and enjoyed the car drop-off service. Your feedback means a lot to us, and we look forward to serving you again! 

PRINCESS.STEPH's profile image
PRINCESS.STEPH 
a year ago

Leo at Frontier Ford in San Jose Ca in the service dept Leo at Frontier Ford in San Jose Ca in the service dept gives outstanding customer service . He aims to please his customer making sure you are more then satisfied with the work that has been done on your vehicle when serviced . He’s always people friendly and has a smile with his service . Thank You For Your Kindness Leo John & Stephanie Newbrough 

Business response:

Thank you Stephanie and John! We're thrilled to hear about your exceptional experience with Leo at Frontier Ford. We’re proud to have team members who go above and beyond for our customers. Your kind words inspire us to keep delivering outstanding service! 

YAZMIN.HHCH's profile image
YAZMIN.HHCH 
a year ago

Excelente servicio excelente precio muy amables con el Excelente servicio excelente precio muy amables con el servicio lo recomiendo 100% estoy contenta con mi automóvil gracias 

Business response:

¡Yazmin, gracias por tu fantástica reseña! Nos alegra mucho saber que tuviste una experiencia tan positiva y que estás contenta con tu coche. Tu recomendación significa mucho para nosotros. ¡Esperamos poder atenderte de nuevo en el futuro! 

deponte_m's profile image
deponte_m 
a year ago

They didn't check my fluids no fluid in the reservoir. They didn't check my fluids no fluid in the reservoir.....I haven't check brake fluid but I sure that wasn't checked 

Business response:

Thank you for your review! We’re glad to hear you had a positive experience overall. However, we’re concerned about the issues you mentioned with fluid levels. We want to ensure everything is in top condition for your vehicle. Please contact us so we can address these concerns and check your fluids thoroughly. Your satisfaction and vehicle safety are our top priorities. Thank you for bringing this to our attention! 

Frequently asked questions about Frontier Ford

How is Frontier Ford rated?

Frontier Ford has a 4.3 star rating with 6,063 reviews. 

When is Frontier Ford open?

Frontier Ford is closed now. It will open at 7:00 a.m.