Frontier Ford

4.3

Car Dealers
Santa Clara, CA

About this business

Automotive Car Dealers

Location details

3701 Stevens Creek Boulevard, Santa Clara, CA, 95051, United States

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Weekday	Schedule	Status
Mon	9:00 a.m. to 8:00 p.m.
Tue	9:00 a.m. to 8:00 p.m.
Wed	9:00 a.m. to 8:00 p.m.
Thu	9:00 a.m. to 8:00 p.m.
Fri	9:00 a.m. to 8:00 p.m.
Sat	9:00 a.m. to 8:00 p.m.
Sun	10:00 a.m. to 7:00 p.m.

4.36,290 reviews

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mcorreia59

a year ago

Service was done within the time frame quoted. Service was done within the time frame quoted. We didn't receive the phone call that the car was ready or it didn't come through. A second phone call would have been nice. Otherwise all is good.

Business response:

Thanks for your feedback! We're glad the service met your expectations, and we appreciate your suggestion about communication. We'll work on improving that aspect to ensure a smoother experience for our customers. Your input is invaluable to us!

Finty

a year ago

Great friendly staff, comfortable waiting room. Great friendly staff, comfortable waiting room. Clean bathrooms. Great selection of vehicles in every color

Business response:

Thanks! We're thrilled to hear you enjoyed your visit. Our team takes pride in providing a welcoming atmosphere and maintaining cleanliness. It's great to know you loved our vehicle selection. We look forward to serving you again!

ABHI1619

a year ago

Great service and friendly staff always. Great service and friendly staff always. Leo has been an amazing service advisor throughout since beginning.

Business response:

Thanks for the fantastic review! We're thrilled to hear you had such a positive experience with our team, especially Leo. Our staff takes pride in providing excellent service, and your feedback means a lot to us! Looking forward to seeing you again soon.

MSABRADY

a year ago

Staff was friendly and helpful without being aggressive Staff was friendly and helpful without being aggressive or overwhelming. We felt they had our best interest at heart.

Business response:

Thanks for the fantastic review! We're thrilled to hear that our team's friendly and helpful approach made your experience enjoyable. Your satisfaction is our priority, and we appreciate your feedback!

DAVIDBCHOI

a year ago

Edward in service department is excellent! Edward in service department is excellent! He handled and helped the situation in a professional way.

Business response:

Thanks for the fantastic feedback, David! We're thrilled to hear that Edward provided excellent service and handled everything professionally. Your satisfaction means a lot to us. We’ll make sure to pass along your kind words to him!

Rick

a year ago

Thomas was very responsive and respectful. Thomas was very responsive and respectful. Was straight forward and made the process quick and hassle free.

Business response:

Rick, thanks for the fantastic review! We're glad to hear that Thomas made your experience smooth and enjoyable. We appreciate your feedback and look forward to serving you again!

andrewdavidwells

a year ago

Thomas was super helpful and found me the car I wanted. Thomas was super helpful and found me the car I wanted. I appreciated that he wasn’t pushy at all and gave me tons of information about the car and leasing/financing options.

Business response:

Thanks, Andrew! We're thrilled to hear that Thomas provided you with such excellent service. Our team strives to make the car-buying experience informative and enjoyable. Enjoy your new ride!

DBAVILA

a year ago

Leo is always helpful. Leo is always helpful. He is always updating me on the progress on my car.

Business response:

Thanks for the fantastic review! We're thrilled to hear that Leo is providing you with great service and keeping you updated. Your satisfaction is our priority, and we appreciate your support!

Joseph

a year ago

New tire purchased and installed during scheduled visit New tire purchased and installed during scheduled visit to replace the road hazard damaged tire.

Business response:

Thanks for the great feedback, Joseph! We’re glad to hear your new tire installation went smoothly. If you have any further questions or need assistance, don’t hesitate to reach out. Safe travels!