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Frontier Ford
- Car Dealers
- Santa Clara, CA
About this business
Location details
3701 Stevens Creek Boulevard, Santa Clara, CA, 95051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 8:00 p.m. |
Very professional and customer oriented. Very professional and customer oriented. I didn’t feel rushed or forced. The salesman even came in on his day off to help me get my dream car! Definitely recommending to friends and family.
Business response:
Thank you for your fantastic review! We're delighted to hear that you felt well taken care of and never rushed during your car-buying experience. It's great to know that your salesperson went the extra mile, even coming in on their day off to help you get your dream car. We truly appreciate your recommendation and look forward to assisting your friends and family in the future. If you need anything else, don't hesitate to reach out!
Skyler was my sales person. Skyler was my sales person. She was amazing in every way. She was very understanding and literally went out of her way to accommodate.
Business response:
Thank you for sharing your experience! We're thrilled to hear that Skyler provided such amazing service and went above and beyond to accommodate your needs. We’ll be sure to pass along your kind words to her. If you need any further assistance or have more questions, feel free to reach out. We look forward to serving you again!
Edward did an outstanding with customer service and Edward did an outstanding with customer service and answered all my questions and followed through with everything he said he would do
Business response:
Thank you for sharing your experience! We're delighted to hear that Edward provided outstanding customer service and followed through on all his commitments. Your satisfaction is our top priority, and we appreciate your recognition of Edward's efforts. If you need anything else, feel free to reach out!
Alejandro Hernández helped my test drive and purchase the Alejandro Hernández helped my test drive and purchase the truck I was interested in purchasing. It was a smooth transition and was completely done in less than three hours.
Business response:
Thank you for sharing your positive experience! We’re thrilled to hear that Alejandro made your test drive and purchase of the truck smooth and efficient. We strive to make the process as seamless as possible, and it's great to know that Alejandro's efforts contributed to a quick and satisfactory experience. If you have any more questions or need further assistance, feel free to reach out. Enjoy your new truck!
Good sales people. Good sales people. Low key, not a lot of flash and too pushy. Very professional.
Business response:
Thank you for your feedback! We're glad to hear you appreciated our sales team's professional and low-key approach. We believe in providing a respectful and straightforward experience, and it's great to know that resonated with you. If you have any more questions or need further assistance, feel free to reach out. Thank you for choosing us!
Very happy with the service. Very happy with the service. I was able to schedule easily, the car was ready when promised.
Business response:
Thank you for your positive feedback! We're glad to hear that you had a smooth experience with scheduling and that your car was ready as promised. If you need any further assistance or have additional feedback, feel free to reach out. We look forward to serving you again!
It took a little longer than I'd like but they figured It took a little longer than I'd like but they figured out the problem and dis plenty to make it right. In the end, my truck, is fixed.
Business response:
Thank you for your feedback and for your patience. We're glad to hear that your truck is now fixed and that our team worked diligently to resolve the issue. We understand the importance of timely service and are always striving to improve our efficiency. If you have any further questions or need additional assistance, please feel free to reach out to Kevin Bettencourt, our Service Director, at 408-241-1800. Thank you for choosing us, and we appreciate your understanding.
Always the best customer service when bringing my Ford Always the best customer service when bringing my Ford vehicles to Frontier. Raymond is an awesome service advisor who is always professional, accommodating, and has a great personality. Raymond offering to drop my vehicle off at my home was over the top customer service. Would give him 10 stars if I could!
Business response:
Thank you for the glowing review! We’re thrilled to hear that Raymond has consistently provided you with exceptional service. It’s great to know his professionalism and accommodating nature have made your experiences with us outstanding. We truly appreciate your kind words and are grateful for your continued trust in our team. We’ll be sure to pass along your praise to Raymond!
Service was great. Service was great. Leo our representative did an excellent job obtaining the parts in a timely manner and the car was completed when he said it would.
Business response:
Thank you for your review! We're delighted to hear that Leo provided excellent service and was able to obtain the parts and complete the work on time. We’ll be sure to share your kind words with him. If you need any further assistance, please don’t hesitate to reach out. We look forward to serving you again!
Frequently asked questions about Frontier Ford
How is Frontier Ford rated?
Frontier Ford has a 4.3 star rating with 5,832 reviews.
When is Frontier Ford open?
Frontier Ford is open now. It will close at 9:00 p.m.